2020 Mercedes-Benz E 350: recalls and complaints

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• 22V36500020 May 2022Electrical System / Software
• 22V2320008 Apr 2022Back Over Prevention / Display Function
• 21V96100013 Dec 2021Fuel System, Gasoline / Fuel Injection System / Fuel Rail
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V36400022 Jun 2020Engine and Engine Cooling / Engine / Gasoline / Turbo/Supercharger
• 20V0680007 Feb 2020Communication

1. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

2. 22V232000Received 8 Apr 2022. 126,443 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022060007. Owner notification date in the NHTSA record: 15 Jul 2022.

3. 21V961000Received 13 Dec 2021. 139 units.

   Fuel System, Gasoline / Fuel Injection System / Fuel Rail

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

   Consequence, in the NHTSA record

   A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022030003. Owner notification date in the NHTSA record: 22 Apr 2022.

4. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

5. 20V364000Received 22 Jun 2020. 90 units.

   Engine and Engine Cooling / Engine / Gasoline / Turbo/Supercharger

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

   Consequence, in the NHTSA record

   An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070017.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020070017. Owner notification date in the NHTSA record: 17 Aug 2020.

6. 20V068000Received 7 Feb 2020. 239 units.

   Communication

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.

   Consequence, in the NHTSA record

   An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020030016. Owner notification date in the NHTSA record: 14 Apr 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

1

Injuries in the complaints

3

Deaths in the complaints

0

Date of the newest complaint

24 Feb 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20206
2. 202112
3. 20223
4. 20233
5. 20244
6. 20252
7. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz E 350: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2020 Mercedes-Benz E 350The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Mercedes-Benz E 350?

1,661,891 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz E 350 have for all model years?

NHTSA lists 23 recall campaigns for the Mercedes-Benz E 350, model years 2020 to 2026. 6 of them name the 2020 model year.

Which component do the complaints about the 2020 Mercedes-Benz E 350 name most often?

Unknown or Other: 3 of 12 component mentions.

Is an NHTSA investigation of the 2020 Mercedes-Benz E 350 open?

The NHTSA investigation file has no investigation that names this model year.