2025 Mercedes-Benz E 350: recalls and complaints
NHTSA advisory: do not driveCampaign 24V941000. NHTSA received the report on . 17 units. Power Train / Axle Assembly
Remedy of campaign 24V941000, in the NHTSA record
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 2 recall campaigns for the 2025 Mercedes-Benz E 350. The newest campaign is 26V281000. NHTSA received the report on 1 May 2026. The NHTSA record gives the component Electrical System / Instrument Cluster/Panel. NHTSA has 2 complaints on file for this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V281000, in the NHTSA record
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 144,066 units in total.
26V281000Received . 144,049 units.
Electrical System / Instrument Cluster/Panel
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
- Consequence, in the NHTSA record
An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2026050004. Owner notification date in the NHTSA record: .
24V941000Received . 17 units.
Power Train / Axle AssemblyDo-not-drive advisory
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
- Consequence, in the NHTSA record
Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024120015. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
2 complaints, 4 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Engine | 1 |
| Electrical System | 1 |
| Visibility/Wiper | 1 |
| Unknown or Other | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 23 Jun 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2025 Mercedes-Benz E 350The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2025 Mercedes-Benz E 350: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/e-350/2025/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2025 Mercedes-Benz E 350?
- 144,066 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz E 350 have for all model years?
- NHTSA lists 23 recall campaigns for the Mercedes-Benz E 350, model years 2020 to 2026. 2 of them name the 2025 model year.
- Which component do the complaints about the 2025 Mercedes-Benz E 350 name most often?
- Engine: 1 of 4 component mentions.
- Is an NHTSA investigation of the 2025 Mercedes-Benz E 350 open?
- The NHTSA investigation file has no investigation that names this model year.