2025 Mazda CX-90: recalls and complaints
NHTSA lists 2 recall campaigns for the 2025 Mazda CX-90. The newest campaign is 25V568000. NHTSA received the report on 2 Sep 2025. The NHTSA record gives the component Electrical System / Instrument Panel / Fuel Gauge / Fuel Level Float/Sensor/Sending Unit. NHTSA has 30 complaints on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V568000, in the NHTSA record
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 185,769 units in total.
25V568000Received . 104,854 units.
Electrical System / Instrument Panel / Fuel Gauge / Fuel Level Float/Sensor/Sending Unit
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
- Consequence, in the NHTSA record
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Report filed by Mazda North American Operations. Manufacturer campaign number 7825I. Owner notification date in the NHTSA record: .
24V814000Received . 80,915 units.
Structure / Interior Panels / Dashboard
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
- Consequence, in the NHTSA record
An ESU that does not function properly, increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Report filed by Mazda North American Operations. Manufacturer campaign number 7124J. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
30 complaints, 54 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2025 Mazda CX-90
- All 2025 vehicles
| Component | 2025 CX-90 | All 2025 vehicles | CX-90, all years | Mentions |
|---|---|---|---|---|
| Service Brakes | 148.1 | 69.9 | 42 | 8 |
| Forward Collision Avoidance | 148.1 | 118.8 | 92.7 | 8 |
| Unknown or Other | 129.6 | 111.9 | 80.4 | 7 |
| Engine | 111.1 | 91.5 | 99.7 | 6 |
| Lane Departure | 74.1 | 37.9 | 36.7 | 4 |
| Electrical System | 55.6 | 167.8 | 80.4 | 3 |
| Power Train | 55.6 | 65.9 | 59.4 | 3 |
| Fuel/Propulsion System | 55.6 | 38.6 | 35 | 3 |
| Vehicle Speed Control | 37 | 36.5 | 33.2 | 2 |
| Steering | 37 | 40.9 | 314.7 | 2 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 17 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ26002 | Recall query | Momentary increase in steering effort after recall remedy | Steering | 26 Jan 2026 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 202411
- 20252
- 20260
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2025 Mazda CX-90The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2025 Mazda CX-90: recalls and complaints. https://recallregister.com/vehicle/mazda/cx-90/2025/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mazda North American Operations
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2025 Mazda CX-90?
- 185,769 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mazda CX-90 have for all model years?
- NHTSA lists 11 recall campaigns for the Mazda CX-90, model years 2024 to 2026. 2 of them name the 2025 model year.
- Which component do the complaints about the 2025 Mazda CX-90 name most often?
- Service Brakes: 8 of 54 component mentions, or 148.1 per 1,000. For all 2025 vehicles the figure is 69.9 per 1,000.
- Is an NHTSA investigation of the 2025 Mazda CX-90 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.