2024 Mazda CX-90: recalls and complaints
NHTSA lists 11 recall campaigns for the 2024 Mazda CX-90. The newest campaign is 25V568000. NHTSA received the report on 2 Sep 2025. The NHTSA record gives the component Electrical System / Instrument Panel / Fuel Gauge / Fuel Level Float/Sensor/Sending Unit. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V568000, in the NHTSA record
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
11 campaigns, newest first. 358,226 units in total.
- 25V568000Electrical System / Instrument Panel / Fuel Gauge / Fuel Level Float/Sensor/Sending Unit
- 24V817000Electrical System / Propulsion System / Inverter
- 24V815000Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- 24V814000Structure / Interior Panels / Dashboard
- 24V816000Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- 24V349000Forward Collision Avoidance / Automatic Emergency Braking
- 24V022000Steering
- 23V719000Power Train / Automatic Transmission / Control Module / Software
- 23V718000Forward Collision Avoidance / Sensing System / Camera
- 23V553000Back Over Prevention / Warnings / External/Pedestrian Alert
- 23V429000Suspension / Critical Fasteners
25V568000Received . 104,854 units.
Electrical System / Instrument Panel / Fuel Gauge / Fuel Level Float/Sensor/Sending Unit
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
- Consequence, in the NHTSA record
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Report filed by Mazda North American Operations. Manufacturer campaign number 7825I. Owner notification date in the NHTSA record: .
24V817000Received . 14,902 units.
Electrical System / Propulsion System / Inverter
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
- Consequence, in the NHTSA record
Loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Report filed by Mazda North American Operations. Manufacturer campaign number 7024J. Owner notification date in the NHTSA record: .
24V815000Received . 31,488 units.
Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
- Consequence, in the NHTSA record
Loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Report filed by Mazda North American Operations. Manufacturer campaign number 7024J. Owner notification date in the NHTSA record: .
24V814000Received . 80,915 units.
Structure / Interior Panels / Dashboard
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
- Consequence, in the NHTSA record
An ESU that does not function properly, increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Report filed by Mazda North American Operations. Manufacturer campaign number 7124J. Owner notification date in the NHTSA record: .
24V816000Received . 38,926 units.
Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
- Consequence, in the NHTSA record
An engine that fails to restart increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Report filed by Mazda North American Operations. Manufacturer campaign number 7024J. Owner notification date in the NHTSA record: .
24V349000Received . 9,914 units.
Forward Collision Avoidance / Automatic Emergency Braking
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
- Consequence, in the NHTSA record
Unexpected braking increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Report filed by Mazda North American Operations. Manufacturer campaign number 6724E. Owner notification date in the NHTSA record: .
24V022000Received . 43,454 units.
Steering
- Defect, in the NHTSA record
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
- Consequence, in the NHTSA record
Loss of power steering assist while driving increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Report filed by Mazda North American Operations. Manufacturer campaign number 6524A. Owner notification date in the NHTSA record: .
23V719000Received . 4,252 units.
Power Train / Automatic Transmission / Control Module / Software
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- Consequence, in the NHTSA record
A loss of drive power can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Report filed by Mazda North American Operations. Manufacturer campaign number 6323J. Owner notification date in the NHTSA record: .
23V718000Received . 11,903 units.
Forward Collision Avoidance / Sensing System / Camera
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence, in the NHTSA record
A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
- Remedy, in the NHTSA record
Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Report filed by Mazda North American Operations. Manufacturer campaign number 6223J. Owner notification date in the NHTSA record: .
23V553000Received . 17,600 units.
Back Over Prevention / Warnings / External/Pedestrian Alert
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
- Consequence, in the NHTSA record
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
- Remedy, in the NHTSA record
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Report filed by Mazda North American Operations. Manufacturer campaign number 6123H. Owner notification date in the NHTSA record: .
23V429000Received . 18 units.
Suspension / Critical Fasteners
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
- Consequence, in the NHTSA record
A loss of vehicle control increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Report filed by Mazda North American Operations. Manufacturer campaign number 5923F. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ26002 | Recall query | Momentary increase in steering effort after recall remedy | Steering | 26 Jan 2026 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 202411
- 20252
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2024 Mazda CX-90The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2024 Mazda CX-90: recalls and complaints. https://recallregister.com/vehicle/mazda/cx-90/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mazda North American Operations
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2024 Mazda CX-90?
- 358,226 units in 11 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mazda CX-90 have for all model years?
- NHTSA lists 11 recall campaigns for the Mazda CX-90, model years 2024 to 2025. 11 of them name the 2024 model year.
- Is an NHTSA investigation of the 2024 Mazda CX-90 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.