2013 Mazda CX-5: recalls and complaints
NHTSA lists 1 recall campaign for the 2013 Mazda CX-5. The campaign is 16V644000. NHTSA received the report on 6 Sep 2016. The NHTSA record gives the component Structure / Body / Hatchback/Liftgate. NHTSA has 142 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 16V644000, in the NHTSA record
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 580,455 units in total.
16V644000Received . 580,455 units.
Structure / Body / Hatchback/Liftgate
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
- Consequence, in the NHTSA record
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
- Remedy, in the NHTSA record
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Report filed by Mazda North American Operations. Manufacturer campaign number 9916H. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
142 complaints, 221 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2013 Mazda CX-5
- All 2013 vehicles
| Component | 2013 CX-5 | All 2013 vehicles | CX-5, all years | Mentions |
|---|---|---|---|---|
| Power Train | 149.3 | 114.7 | 116.5 | 33 |
| Electrical System | 149.3 | 136.2 | 134 | 33 |
| Engine | 144.8 | 140.3 | 76.7 | 32 |
| Service Brakes | 104.1 | 52.4 | 90.3 | 23 |
| Vehicle Speed Control | 81.4 | 38.7 | 51.5 | 18 |
| Unknown or Other | 72.4 | 71.6 | 101 | 16 |
| Structure | 63.3 | 51 | 88.3 | 14 |
| Electronic Stability Control (ESC) | 54.3 | 22.2 | 24.3 | 12 |
| Seats | 54.3 | 11.9 | 21.4 | 12 |
| Visibility | 27.1 | 10.5 | 43.7 | 6 |
The table shows the 10 components with the most mentions, of 19.
- Complaints that report a crash
- 6
- Complaints that report a fire
- 1
- Injuries in the complaints
- 7
- Deaths in the complaints
- 0
- Date of the newest complaint
- 15 May 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Mazda CX-5The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Mazda CX-5: recalls and complaints. https://recallregister.com/vehicle/mazda/cx-5/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mazda North American Operations
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Mazda CX-5?
- 580,455 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mazda CX-5 have for all model years?
- NHTSA lists 8 recall campaigns for the Mazda CX-5, model years 2012 to 2019. 1 of them names the 2013 model year.
- Which component do the complaints about the 2013 Mazda CX-5 name most often?
- Power Train: 33 of 221 component mentions, or 149.3 per 1,000. For all 2013 vehicles the figure is 114.7 per 1,000.
- Is an NHTSA investigation of the 2013 Mazda CX-5 open?
- The NHTSA investigation file has no investigation that names this model year.