2023 Kia Soul: recalls and complaints
NHTSA advisory: park outsideCampaign 23V531000. NHTSA received the report on . 39,765 units. Power Train / Automatic Transmission / Fluid/Lubricant / Pump
Remedy of campaign 23V531000, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 4 recall campaigns for the 2023 Kia Soul. The newest campaign is 25V099000. NHTSA received the report on 17 Feb 2025. The NHTSA record gives the component Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V099000, in the NHTSA record
Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 288,924 units in total.
- 25V099000Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical
- 23V830000Air Bags
- 23V531000Power Train / Automatic Transmission / Fluid/Lubricant / PumpAdvisory
- 23V298000Electrical System / Instrument Cluster/Panel
25V099000Received . 137,256 units.
Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.
- Consequence, in the NHTSA record
Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.
- Remedy, in the NHTSA record
Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.
Report filed by Kia America, Inc.. Manufacturer campaign number SC336. Owner notification date in the NHTSA record: .
23V830000Received . 2,967 units.
Air Bags
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.
- Consequence, in the NHTSA record
An air bag that deploys unexpectedly can increase the risk of injury or crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
Report filed by Kia America, Inc.. Manufacturer campaign number SC289. Owner notification date in the NHTSA record: .
23V531000Received . 39,765 units.
Power Train / Automatic Transmission / Fluid/Lubricant / PumpPark-outside advisory
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.
- Consequence, in the NHTSA record
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.
Report filed by Kia America, Inc.. Manufacturer campaign number SC275. Owner notification date in the NHTSA record: .
23V298000Received . 108,936 units.
Electrical System / Instrument Cluster/Panel
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
- Consequence, in the NHTSA record
A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
Report filed by Kia America, Inc.. Manufacturer campaign number SC270. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| AQ25001 | Audit query | Kia 25V099 Piston Oil Ring Recall Effectiveness | Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical | 6 Aug 2025 | 18 Dec 2025 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Kia recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Kia SoulThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Kia Soul: recalls and complaints. https://recallregister.com/vehicle/kia/soul/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Kia Soul?
- 288,924 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Soul have for all model years?
- NHTSA lists 15 recall campaigns for the Kia Soul, model years 2010 to 2023. 4 of them name the 2023 model year.
- Is an NHTSA investigation of the 2023 Kia Soul open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.