2020 Kia Soul: recalls and complaints
NHTSA lists 1 recall campaign for the 2020 Kia Soul. The campaign is 21V259000. NHTSA received the report on 13 Apr 2021. The NHTSA record gives the component Engine. NHTSA has 381 complaints on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 21V259000, in the NHTSA record
Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 147,249 units in total.
21V259000Received . 147,249 units.
Engine
- Defect, in the NHTSA record
Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.
- Consequence, in the NHTSA record
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
- Remedy, in the NHTSA record
Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.
Report filed by Kia Motors America. Manufacturer campaign number SC209. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
381 complaints, 513 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2020 Kia Soul
- All 2020 vehicles
| Component | 2020 Soul | All 2020 vehicles | Soul, all years | Mentions |
|---|---|---|---|---|
| Engine | 463.9 | 134.9 | 410.8 | 238 |
| Power Train | 173.5 | 117.7 | 56.4 | 89 |
| Unknown or Other | 101.4 | 115.3 | 84.3 | 52 |
| Electrical System | 58.5 | 135.8 | 69.3 | 30 |
| Steering | 31.2 | 41.3 | 68.1 | 16 |
| Fuel/Propulsion System | 29.2 | 40.4 | 45.4 | 15 |
| Vehicle Speed Control | 27.3 | 23.4 | 23.8 | 14 |
| Engine and Engine Cooling | 21.4 | 14.4 | 54.6 | 11 |
| Structure | 19.5 | 45.9 | 18.3 | 10 |
| Service Brakes | 19.5 | 46.4 | 26.3 | 10 |
The table shows the 10 components with the most mentions, of 23.
- Complaints that report a crash
- 9
- Complaints that report a fire
- 6
- Injuries in the complaints
- 6
- Deaths in the complaints
- 8
- Date of the newest complaint
- 22 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP22003 | Defect petition | Loss of Motive Power | Engine | 12 Sep 2022 | 12 Dec 2023 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Kia recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2020 Kia SoulThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2020 Kia Soul: recalls and complaints. https://recallregister.com/vehicle/kia/soul/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia Motors America
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2020 Kia Soul?
- 147,249 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Soul have for all model years?
- NHTSA lists 15 recall campaigns for the Kia Soul, model years 2010 to 2025. 1 of them names the 2020 model year.
- Which component do the complaints about the 2020 Kia Soul name most often?
- Engine: 238 of 513 component mentions, or 463.9 per 1,000. For all 2020 vehicles the figure is 134.9 per 1,000.
- Is an NHTSA investigation of the 2020 Kia Soul open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.