2017 Kia Soul EV: recalls and complaints
NHTSA lists 3 recall campaigns for the 2017 Kia Soul EV. The newest campaign is 23V724000. NHTSA received the report on 26 Oct 2023. The NHTSA record gives the component Power Train / Automatic Transmission / Gear Position Indication (Prndl). NHTSA has 18 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 23V724000, in the NHTSA record
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 419,570 units in total.
23V724000Received . 6,262 units.
Power Train / Automatic Transmission / Gear Position Indication (Prndl)
- Defect, in the NHTSA record
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
- Consequence, in the NHTSA record
Unintended vehicle movement can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Report filed by Kia America, Inc.. Manufacturer campaign number SC287. Owner notification date in the NHTSA record: .
23V218000Received . 2,689 units.
Electrical System / Propulsion System / Traction Battery
- Defect, in the NHTSA record
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
- Consequence, in the NHTSA record
A battery electrical short-circuit increases the risk of a fire.
- Remedy, in the NHTSA record
Dealers will update and/or replace the battery management system and software, as necessary, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC267.
Report filed by Kia America, Inc.. Manufacturer campaign number SC267. Owner notification date in the NHTSA record: .
22V031000Received . 410,619 units.
Air Bags
- Defect, in the NHTSA record
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
- Consequence, in the NHTSA record
Air bags that do not deploy as intended can increase the risk of injury in a crash.
- Remedy, in the NHTSA record
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Report filed by Kia Motors America. Manufacturer campaign number SC226. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
18 complaints, 25 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 12 |
| Service Brakes | 3 |
| Power Train | 2 |
| Unknown or Other | 2 |
| Engine | 2 |
| Structure | 1 |
| Seats | 1 |
| Visibility/Wiper | 1 |
| Fuel/Propulsion System | 1 |
- Complaints that report a crash
- 0
- Complaints that report a fire
- 1
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 25 Jul 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ23005 | Recall query | Vehicle Rollaway | Power Train / Automatic Transmission / Internal / Park Pawl | 10 Sep 2023 | 16 Jan 2024 | 23V724 |
| DP22005 | Defect petition | Pedestrian alert sounds | Electrical System / Propulsion System | 27 Jan 2023 | 7 Aug 2023 | 22V063000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Kia recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2017 Kia Soul EVThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2017 Kia Soul EV: recalls and complaints. https://recallregister.com/vehicle/kia/soul-ev/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Kia America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2017 Kia Soul EV?
- 419,570 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Kia Soul EV have for all model years?
- NHTSA lists 5 recall campaigns for the Kia Soul EV, model years 2014 to 2019. 3 of them name the 2017 model year.
- Which component do the complaints about the 2017 Kia Soul EV name most often?
- Electrical System: 12 of 25 component mentions.
- Is an NHTSA investigation of the 2017 Kia Soul EV open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.