2011 Keystone Cougar: recalls and complaints

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• 17V75500022 Nov 2017Equipment
• 12V35500026 Jul 2012Equipment
• 11V09400010 Feb 2011Power Train / Axle Assembly
• 11V0020004 Jan 2011Trailer Hitches
• 10V6060001 Dec 2010Electrical System / Wiring / Fuses and Circuit Breakers
• 10V59700023 Nov 2010Wheels
• 10V4780005 Oct 2010Equipment

1. 17V755000Received 22 Nov 2017. 1,205,997 units.

   Equipment

   Defect, in the NHTSA record

   Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

   Report filed by Keystone RV Company. Manufacturer campaign number 17-307. Owner notification date in the NHTSA record: 15 Jan 2018.

2. 12V355000Received 26 Jul 2012. 1,012 units.

   Equipment

   Defect, in the NHTSA record

   Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

   Consequence, in the NHTSA record

   Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

   Remedy, in the NHTSA record

   Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 12-178. Owner notification date in the NHTSA record: 28 Sep 2012.

3. 11V094000Received 10 Feb 2011. 469 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   Keystone is recalling certain model year 2011 cougar and laredo travel trailers. The axles are installed backwards causing a slight reduction in braking torque and shortened brake lining service life.

   Consequence, in the NHTSA record

   Over time diminished braking capacity could lead to an increased risk of property damage and/or personal injury.

   Remedy, in the NHTSA record

   Dealers will inspect the axles to verify the brake wires are on the off-door side. If they are not, the axles will be removed and reversed. This service will be performed free of charge. The safety recall began on february 18, 2011. Owners may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 11-162. Owner notification date in the NHTSA record: 18 Feb 2011.

4. 11V002000Received 4 Jan 2011. 1,086 units.

   Trailer Hitches

   Defect, in the NHTSA record

   Keystone is recalling certain model year 2010-2011 cougar, laredo and outback travel trailers equipped with lippert component hitch couplers for lack of indentation on the forward edge of the coupler.

   Consequence, in the NHTSA record

   If the coupler is lacking the indent it will lead to an increased risk of trailer separation from the hitch ball while towing resulting in property damage and/or vehicle crash.

   Remedy, in the NHTSA record

   Owners are asked to inspect the hitch coupler for the correct stamping. If the hitch coupler is not formed correctly arrangements will be made to replace it free of charge. The safety recall began on january 24, 2011. Owners may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-156. Owner notification date in the NHTSA record: 24 Jan 2011.

5. 10V606000Received 1 Dec 2010. 2,693 units.

   Electrical System / Wiring / Fuses and Circuit Breakers

   Defect, in the NHTSA record

   Keystone is recalling certain model year 2011 sprinter, cougar and fuzion travel trailers equipped with siemens and murray one inch plug-in circuit breakers. The "spring clip" plug-in assembly may break or fail to provide sufficient force to maintain a proper electrical connection in the panel board.

   Consequence, in the NHTSA record

   This could lead to excessive temperature, arcing or thermal damage at the connection point and potential damage to the panel board's electrical insulation which could lead to fire, property damage, or personal injury.

   Remedy, in the NHTSA record

   Dealers will inspect the breakers and replace as necessary free of charge. The safety recall began on december 15, 2010. Owners may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-152. Owner notification date in the NHTSA record: 15 Dec 2010.

6. 10V597000Received 23 Nov 2010. 2,338 units.

   Wheels

   Defect, in the NHTSA record

   Keystone is recalling certain model year 2011 travel trailers equipped with 15" x 6" white spoke or modular design steel wheels with a six hole bolt pattern. Some of the wheels may have inadequate weld penetration between the outer ring and the center plate due to improper plate alignment.

   Consequence, in the NHTSA record

   There could be a potential wheel failure and wheel loss increasing the risk of a crash, or personal injury.

   Remedy, in the NHTSA record

   Keystone will replace the wheels free of charge. The safety recall began on december 15, 2010. Owners may contact keystone at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-157. Owner notification date in the NHTSA record: 15 Dec 2010.

7. 10V478000Received 5 Oct 2010. 5,459 units.

   Equipment

   Defect, in the NHTSA record

   Keystone is recalling certain model year 2011 recreational vehicles equipped with atwood 35 series range ovens. A potential exists for a small fracture within the line delivering gas to the oven cavity burner. Such a fracture may cause propane gas to leak from the line.

   Consequence, in the NHTSA record

   A propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.

   Remedy, in the NHTSA record

   Dealers will isolate and perform a drop pressure test on the oven supply tube and if the tube leaks it will be replaced free of charge. The safety recall began on october 27, 2010. Owner may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-148. Owner notification date in the NHTSA record: 20 Oct 2010.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19991
2. 20002
3. 20011
4. 20021
5. 20032
6. 20043
7. 20053
8. 20064
9. 20076
10. 20083
11. 20093
12. 20104
13. 20117
14. 20122
15. 20132
16. 20144
17. 20153
18. 20162
19. 20177
20. 20184
21. 20198
22. 20208
23. 20217
24. 20226
25. 20231
26. 20241
27. 20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Keystone Cougar: all model years
• Keystone: 46 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2011 Keystone CougarThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Keystone Cougar?

1,219,054 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Keystone Cougar have for all model years?

NHTSA lists 48 recall campaigns for the Keystone Cougar, model years 1999 to 2025. 7 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Keystone Cougar open?

The NHTSA investigation file has no investigation that names this model year.