Recall Register

2017 Keystone Cougar: recalls and complaints

NHTSA lists 7 recall campaigns for the 2017 Keystone Cougar. The newest campaign is 21V380000. NHTSA received the report on 24 May 2021. The NHTSA record gives the component Structure / Frame and Members. NHTSA has 2 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V380000, in the NHTSA record

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 1,210,176 units in total.

  • 21V380000Structure / Frame and Members
  • 17V755000Equipment
  • 17V673000Equipment / Recreational Vehicle/Trailer
  • 17V206000Electrical System / Wiring / Fuses and Circuit Breakers
  • 17V147000Equipment / Recreational Vehicle/Trailer
  • 16V822000Equipment
  • 16V609000Equipment / Other / Labels

  1. 21V380000Received . 1,990 units.

    Structure / Frame and Members

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
    Consequence, in the NHTSA record
    A buckled frame rail can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

    Report filed by Keystone RV Company. Manufacturer campaign number 21-411. Owner notification date in the NHTSA record: .

  2. 17V755000Received . 1,205,997 units.

    Equipment

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
    Consequence, in the NHTSA record
    In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
    Remedy, in the NHTSA record
    Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

    Report filed by Keystone RV Company. Manufacturer campaign number 17-307. Owner notification date in the NHTSA record: .

  3. 17V673000Received . 1,890 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
    Consequence, in the NHTSA record
    If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.

    Report filed by Keystone RV Company. Manufacturer campaign number 17-306. Owner notification date in the NHTSA record: .

  4. 17V206000Received . 43 units.

    Electrical System / Wiring / Fuses and Circuit Breakers

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2017 Cougar recreational trailers, models 326RDS, 327RKL, 333MKS, 336BHS and 359MBI. These vehicles were built with a manual-resetting 12 volt circuit breaker, which cannot be used in close proximity to the liquid propane storage.
    Consequence, in the NHTSA record
    If the breaker sparks when it is being manually reset, it can increase the risk of a fire.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will inspect the trailers and replace the breaker with one that automatically resets, as necessary, free of charge. The recall began on March 29, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-282.

    Report filed by Keystone RV Company. Manufacturer campaign number 17-282. Owner notification date in the NHTSA record: .

  5. 17V147000Received . 30 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2017 Cougar and Laredo recreational trailers. The affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one carbon monoxide detector.
    Consequence, in the NHTSA record
    Without a smoke detector, in the event of a fire, the trailer occupants have an increased risk of injury.
    Remedy, in the NHTSA record
    Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge. The recall began on March 14, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for the recall is 17-279.

    Report filed by Keystone RV Company. Manufacturer campaign number 17-279. Owner notification date in the NHTSA record: .

  6. 16V822000Received . 127 units.

    Equipment

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar fifth wheel trailers, models 246RLSWE, 268RLSWE, 279RKSWE, 281RDIWE, 283RETWE and 284RDBWE, manufactured August 2, 2016, to October 28, 2016. During installation, the propane gas cross tube manifold that connects the propane cylinders may have contacted the fasteners for the floor decking.
    Consequence, in the NHTSA record
    The contact may result in a propane leak, which in the presence of an ignition source, can increase the risk of a fire.
    Remedy, in the NHTSA record
    Keystone has notified owners, and dealers will replace the manifold, free of charge. The recall began on November 15, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-269.

    Report filed by Keystone RV Company. Manufacturer campaign number 16-269. Owner notification date in the NHTSA record: .

  7. 16V609000Received . 99 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar recreational trailers, models CG28SGS17, CG28RDB17, CG28RKS17, CG29RES17, CG29RLI17 and CG28DBI17, manufactured July 15, 2016, to August 3, 2016. The affected trailers have a Federal Identification Tag and Tire and Loading Information Label with incorrect information. Additionally, tires with the wrong load range may have been installed. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
    Consequence, in the NHTSA record
    If tires of an incorrect load range are installed, tire failure may result, possibly causing a loss of vehicle control, and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Keystone has notified owners, and dealers will replace the tires and/or Federal Identification Tag if it is incorrect, free of charge. The recall began on September 9, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-262.

    Report filed by Keystone RV Company. Manufacturer campaign number 16-262. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

2 complaints, 2 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2017 Keystone Cougar: component mentions in complaints
ComponentMentions
Electrical System1
Structure1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
13 Feb 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2017 Keystone Cougar, by the year NHTSA received them. The largest year is 2017, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19991
  2. 20002
  3. 20011
  4. 20021
  5. 20032
  6. 20043
  7. 20053
  8. 20064
  9. 20076
  10. 20083
  11. 20093
  12. 20104
  13. 20117
  14. 20122
  15. 20132
  16. 20144
  17. 20153
  18. 20162
  19. 20177
  20. 20184
  21. 20198
  22. 20208
  23. 20217
  24. 20226
  25. 20231
  26. 20241
  27. 20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2017 Keystone Cougar: recalls and complaints. https://recallregister.com/vehicle/keystone/cougar/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Keystone RV Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Keystone Cougar?
1,210,176 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Keystone Cougar have for all model years?
NHTSA lists 48 recall campaigns for the Keystone Cougar, model years 1999 to 2025. 7 of them name the 2017 model year.
Which component do the complaints about the 2017 Keystone Cougar name most often?
Electrical System: 1 of 2 component mentions.
Is an NHTSA investigation of the 2017 Keystone Cougar open?
The NHTSA investigation file has no investigation that names this model year.