Recall Register

2020 Keystone Cougar: recalls and complaints

NHTSA lists 8 recall campaigns for the 2020 Keystone Cougar. The newest campaign is 22V209000. NHTSA received the report on 31 Mar 2022. The NHTSA record gives the component Structure / Frame and Members. NHTSA has 3 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V209000, in the NHTSA record

Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 108,568 units in total.

  • 22V209000Structure / Frame and Members
  • 21V708000Equipment / Recreational Vehicle/Trailer / LPG Systems
  • 21V380000Structure / Frame and Members
  • 20V670000Equipment / Recreational Vehicle/Trailer / 120/240 Vac Electrical System / Inverter
  • 20V398000Equipment / Electrical
  • 20V302000Equipment / Recreational Vehicle/Trailer
  • 19V689000Electrical System / Wiring
  • 19V650000Structure / Emergency / Escape/Egress/Exit

  1. 22V209000Received . 513 units.

    Structure / Frame and Members

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
    Consequence, in the NHTSA record
    Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

    Report filed by Keystone RV Company. Manufacturer campaign number 22-430. Owner notification date in the NHTSA record: .

  2. 21V708000Received . 95,885 units.

    Equipment / Recreational Vehicle/Trailer / LPG Systems

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
    Consequence, in the NHTSA record
    Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

    Report filed by Keystone RV Company. Manufacturer campaign number 21-414. Owner notification date in the NHTSA record: .

  3. 21V380000Received . 1,990 units.

    Structure / Frame and Members

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
    Consequence, in the NHTSA record
    A buckled frame rail can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

    Report filed by Keystone RV Company. Manufacturer campaign number 21-411. Owner notification date in the NHTSA record: .

  4. 20V670000Received . 1,278 units.

    Equipment / Recreational Vehicle/Trailer / 120/240 Vac Electrical System / Inverter

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
    Consequence, in the NHTSA record
    If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.

    Report filed by Keystone RV Company. Manufacturer campaign number 20-389. Owner notification date in the NHTSA record: .

  5. 20V398000Received . 8,313 units.

    Equipment / Electrical

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
    Consequence, in the NHTSA record
    If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

    Report filed by Keystone RV Company. Manufacturer campaign number 20-381. Owner notification date in the NHTSA record: .

  6. 20V302000Received . 192 units.

    Equipment / Recreational Vehicle/Trailer

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
    Consequence, in the NHTSA record
    If the cooktop burner flames invert, there is an increased risk of a fire and injury.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

    Report filed by Keystone RV Company. Manufacturer campaign number 20-377. Owner notification date in the NHTSA record: .

  7. 19V689000Received . 379 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of damage to the wiring.
    Consequence, in the NHTSA record
    An electrical short circuit increases the risk of a fire.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361.

    Report filed by Keystone RV Company. Manufacturer campaign number 19-361. Owner notification date in the NHTSA record: .

  8. 19V650000Received . 18 units.

    Structure / Emergency / Escape/Egress/Exit

    Defect, in the NHTSA record
    Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
    Consequence, in the NHTSA record
    If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
    Remedy, in the NHTSA record
    Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.

    Report filed by Keystone RV Company. Manufacturer campaign number 19-360. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

3 complaints, 5 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2020 Keystone Cougar: component mentions in complaints
ComponentMentions
Suspension2
Electrical System1
Wheels1
Structure1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
1 Nov 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2020 Keystone Cougar, by the year NHTSA received them. The largest year is 2021, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19991
  2. 20002
  3. 20011
  4. 20021
  5. 20032
  6. 20043
  7. 20053
  8. 20064
  9. 20076
  10. 20083
  11. 20093
  12. 20104
  13. 20117
  14. 20122
  15. 20132
  16. 20144
  17. 20153
  18. 20162
  19. 20177
  20. 20184
  21. 20198
  22. 20208
  23. 20217
  24. 20226
  25. 20231
  26. 20241
  27. 20251
  28. 20260

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2020 Keystone Cougar: recalls and complaints. https://recallregister.com/vehicle/keystone/cougar/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Keystone RV Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Keystone Cougar?
108,568 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Keystone Cougar have for all model years?
NHTSA lists 48 recall campaigns for the Keystone Cougar, model years 1999 to 2026. 8 of them name the 2020 model year.
Which component do the complaints about the 2020 Keystone Cougar name most often?
Suspension: 2 of 5 component mentions.
Is an NHTSA investigation of the 2020 Keystone Cougar open?
The NHTSA investigation file has no investigation that names this model year.