2023 Hyundai Santa Cruz: recalls and complaints
NHTSA advisory: park outsideCampaign 23V181000. NHTSA received the report on . 584,784 units. Trailer Hitches
Remedy of campaign 23V181000, in the NHTSA record
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 2 recall campaigns for the 2023 Hyundai Santa Cruz. The newest campaign is 23V181000. NHTSA received the report on 17 Mar 2023. The NHTSA record gives the component Trailer Hitches. NHTSA has 79 complaints on file for this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 600,888 units in total.
23V181000Received . 584,784 units.
Trailer HitchesPark-outside advisory
- Defect, in the NHTSA record
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
- Consequence, in the NHTSA record
A fire while parked or driving can increase the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Report filed by Hyundai Motor America. Manufacturer campaign number 244. Owner notification date in the NHTSA record: .
23V038000Received . 16,104 units.
Structure / Critical Fasteners
- Defect, in the NHTSA record
Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
- Consequence, in the NHTSA record
A detached roof molding could become a road hazard, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.
Report filed by Hyundai Motor America. Manufacturer campaign number 241. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
79 complaints, 112 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2023 Hyundai Santa Cruz
- All 2023 vehicles
| Component | 2023 Santa Cruz | All 2023 vehicles | Santa Cruz, all years | Mentions |
|---|---|---|---|---|
| Power Train | 223.2 | 78.9 | 266.5 | 25 |
| Engine | 178.6 | 111.1 | 161.2 | 20 |
| Electrical System | 125 | 149.7 | 84.7 | 14 |
| Unknown or Other | 89.3 | 109.9 | 107.4 | 10 |
| Vehicle Speed Control | 53.6 | 35.3 | 62 | 6 |
| Forward Collision Avoidance | 53.6 | 95.7 | 68.2 | 6 |
| Fuel/Propulsion System | 53.6 | 44.7 | 66.1 | 6 |
| Service Brakes | 44.6 | 63.7 | 24.8 | 5 |
| Exterior Lighting | 35.7 | 18.5 | 35.1 | 4 |
| Trailer Hitches | 26.8 | 0.4 | 10.3 | 3 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 2
- Complaints that report a fire
- 3
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 14 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Hyundai Santa CruzThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Hyundai Santa Cruz: recalls and complaints. https://recallregister.com/vehicle/hyundai/santa-cruz/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Hyundai Motor America
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Hyundai Santa Cruz?
- 600,888 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Hyundai Santa Cruz have for all model years?
- NHTSA lists 9 recall campaigns for the Hyundai Santa Cruz, model years 2022 to 2026. 2 of them name the 2023 model year.
- Which component do the complaints about the 2023 Hyundai Santa Cruz name most often?
- Power Train: 25 of 112 component mentions, or 223.2 per 1,000. For all 2023 vehicles the figure is 78.9 per 1,000.
- Is an NHTSA investigation of the 2023 Hyundai Santa Cruz open?
- The NHTSA investigation file has no investigation that names this model year.