2023 Hyundai Ioniq 5: recalls and complaints
NHTSA advisory: park outsideCampaign 26V432000. NHTSA received the report on . 6 units. Electrical System / Propulsion System / Traction Battery
Remedy of campaign 26V432000, in the NHTSA record
Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 4 recall campaigns for the 2023 Hyundai Ioniq 5. The newest campaign is 26V432000. NHTSA received the report on 2 Jul 2026. The NHTSA record gives the component Electrical System / Propulsion System / Traction Battery. NHTSA has 387 complaints on file for this model year. 1 NHTSA investigation names this model year.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 245,868 units in total.
- 26V432000Electrical System / Propulsion System / Traction BatteryAdvisory
- 24V868000Electrical System / Propulsion System / Charging / Module / Software
- 24V204000Electrical System / 12v/24v/48v Battery
- 24V065000Power Train / Driveline / Driveshaft
26V432000Received . 6 units.
Electrical System / Propulsion System / Traction BatteryPark-outside advisory
- Defect, in the NHTSA record
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
- Consequence, in the NHTSA record
A fire increases the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
Report filed by Hyundai Motor America. Manufacturer campaign number 305. Owner notification date in the NHTSA record: .
24V868000Received . 145,642 units.
Electrical System / Propulsion System / Charging / Module / Software
- Defect, in the NHTSA record
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Report filed by Hyundai Motor America. Manufacturer campaign number 272 (H), 025G (G). Owner notification date in the NHTSA record: .
24V204000Received . 99,055 units.
Electrical System / 12v/24v/48v Battery
- Defect, in the NHTSA record
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Report filed by Hyundai Motor America. Manufacturer campaign number 257/021G. Owner notification date in the NHTSA record: .
24V065000Received . 1,165 units.
Power Train / Driveline / Driveshaft
- Defect, in the NHTSA record
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Report filed by Hyundai Motor America. Manufacturer campaign number 253 (H), 017G (G). Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
387 complaints, 623 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2023 Hyundai Ioniq 5
- All 2023 vehicles
| Component | 2023 Ioniq 5 | All 2023 vehicles | Ioniq 5, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 439.8 | 149.7 | 462.1 | 274 |
| Power Train | 115.6 | 78.9 | 115.6 | 72 |
| Fuel/Propulsion System | 107.5 | 44.7 | 126.7 | 67 |
| Unknown or Other | 70.6 | 109.9 | 55.5 | 44 |
| Engine | 59.4 | 111.1 | 53.7 | 37 |
| Forward Collision Avoidance | 49.8 | 95.7 | 43.9 | 31 |
| Service Brakes | 38.5 | 63.7 | 28.7 | 24 |
| Vehicle Speed Control | 28.9 | 35.3 | 32.4 | 18 |
| Lane Departure | 20.9 | 29.3 | 22.7 | 13 |
| Exterior Lighting | 12.8 | 18.5 | 9.7 | 8 |
The table shows the 10 components with the most mentions, of 22.
- Complaints that report a crash
- 12
- Complaints that report a fire
- 3
- Injuries in the complaints
- 6
- Deaths in the complaints
- 2
- Date of the newest complaint
- 28 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE23011 | Preliminary evaluation | Loss of Motive Power | Electrical System / 12v/24v/48v Battery | 8 Jun 2023 | 17 Apr 2024 | 24V204 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Hyundai recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 Hyundai Ioniq 5The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 Hyundai Ioniq 5: recalls and complaints. https://recallregister.com/vehicle/hyundai/ioniq-5/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Hyundai Motor America
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 Hyundai Ioniq 5?
- 245,868 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Hyundai Ioniq 5 have for all model years?
- NHTSA lists 15 recall campaigns for the Hyundai Ioniq 5, model years 2022 to 2026. 4 of them name the 2023 model year.
- Which component do the complaints about the 2023 Hyundai Ioniq 5 name most often?
- Electrical System: 274 of 623 component mentions, or 439.8 per 1,000. For all 2023 vehicles the figure is 149.7 per 1,000.
- Is an NHTSA investigation of the 2023 Hyundai Ioniq 5 open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.