2023 GMC Sierra 2500: recalls and complaints
NHTSA lists 1 recall campaign for the 2023 GMC Sierra 2500. The campaign is 24V060000. NHTSA received the report on 1 Feb 2024. The NHTSA record gives the component Latches/Locks/Linkages / Tailgate / Latch. NHTSA has 32 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 24V060000, in the NHTSA record
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 570,434 units in total.
24V060000Received . 570,434 units.
Latches/Locks/Linkages / Tailgate / Latch
- Defect, in the NHTSA record
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
- Consequence, in the NHTSA record
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy, in the NHTSA record
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Report filed by General Motors, LLC. Manufacturer campaign number N232426400. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
32 complaints, 41 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Power Train | 20 |
| Electrical System | 5 |
| Service Brakes | 3 |
| Engine | 3 |
| Tires | 3 |
| Unknown or Other | 2 |
| Visibility/Wiper | 1 |
| Back Over Prevention | 1 |
| Structure | 1 |
| Vehicle Speed Control | 1 |
The table shows the 10 components with the most mentions, of 11.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 11 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2023 GMC Sierra 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2023 GMC Sierra 2500: recalls and complaints. https://recallregister.com/vehicle/gmc/sierra-2500/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- General Motors, LLC
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2023 GMC Sierra 2500?
- 570,434 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the GMC Sierra 2500 have for all model years?
- NHTSA lists 47 recall campaigns for the GMC Sierra 2500, model years 1994 to 2026. 1 of them names the 2023 model year.
- Which component do the complaints about the 2023 GMC Sierra 2500 name most often?
- Power Train: 20 of 41 component mentions.
- Is an NHTSA investigation of the 2023 GMC Sierra 2500 open?
- The NHTSA investigation file has no investigation that names this model year.