2004 Ford Crown Victoria: recalls and complaints
NHTSA lists 2 recall campaigns for the 2004 Ford Crown Victoria. The newest campaign is 15V861000. NHTSA received the report on 22 Dec 2015. The NHTSA record gives the component Exterior Lighting / Headlights. NHTSA has 138 complaints on file for this model year. 6 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 15V861000, in the NHTSA record
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 428,804 units in total.
15V861000Received . 296,004 units.
Exterior Lighting / Headlights
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
- Consequence, in the NHTSA record
A loss of headlights can reduce driver visibility and increase the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Report filed by Ford Motor Company. Manufacturer campaign number 15S39. Owner notification date in the NHTSA record: .
05V206000Received . 132,800 units.
Electrical System / Wiring / Interior/Under Dash
- Defect, in the NHTSA record
On certain police interceptors (cvpi) and commercial heavy duty (taxi) vehicles, at extremely high operating temperatures, the sound insulating panel, located under the vehicle positioned between the exhaust system and the underbody, could sag and possibly contact the surface of the catalytic converter.
- Consequence, in the NHTSA record
If this occurs, the insulator might experience charring of the outer layer, burning odor, or smoke which may ultimately result in a fire.
- Remedy, in the NHTSA record
Dealers will remove the existing dash insulator and install a revised design insulator pad free of charge. The recall began on june 3, 2005. Owners may contact ford at 1-800-392-3673.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 05S32. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
138 complaints, 175 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2004 Ford Crown Victoria
- All 2004 vehicles
| Component | 2004 Crown Victoria | All 2004 vehicles | Crown Victoria, all years | Mentions |
|---|---|---|---|---|
| Exterior Lighting | 468.6 | 33.1 | 97.8 | 82 |
| Electrical System | 131.4 | 129.3 | 98.8 | 23 |
| Steering | 108.6 | 71.7 | 110.6 | 19 |
| Engine and Engine Cooling | 57.1 | 60.7 | 106.6 | 10 |
| Wheels | 51.4 | 10.8 | 21.6 | 9 |
| Power Train | 28.6 | 113.4 | 63.1 | 5 |
| Suspension | 22.9 | 51.1 | 80.4 | 4 |
| Vehicle Speed Control | 22.9 | 41.3 | 73.2 | 4 |
| Tires | 17.1 | 21.8 | 16.1 | 3 |
| Fuel System, Gasoline | 17.1 | 27.9 | 59.6 | 3 |
The table shows the 10 components with the most mentions, of 18.
- Complaints that report a crash
- 2
- Complaints that report a fire
- 4
- Injuries in the complaints
- 3
- Deaths in the complaints
- 0
- Date of the newest complaint
- 12 Sep 2022
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE15028 | Preliminary evaluation | Loss of headlights | Exterior Lighting | 10 Aug 2015 | 8 Jan 2016 | 15V861000 |
| DP15002 | Defect petition | Loss of headlamp/exterior lighting | Exterior Lighting | 1 Apr 2015 | 11 Aug 2015 | |
| PE14021 | Preliminary evaluation | Steering Column Shaft Obstruction | Engine and Engine Cooling / Exhaust System | 7 Jul 2014 | 21 Nov 2014 | |
| PE08066 | Preliminary evaluation | LOSS OF HEADLIGHT FUNCTION | Exterior Lighting / Headlights | 26 Nov 2008 | 24 Mar 2009 | |
| DP05005 | Defect petition | SPARK PLUG EJECTION FROM CYLINDER HEAD | Engine and Engine Cooling / Engine | 22 Sep 2005 | 4 Jan 2006 | |
| RQ04007 | Recall query | FRACTURE OF THE STEEL WHEEL RIM | Wheels | 2 Aug 2004 | 20 Dec 2004 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2004 Ford Crown VictoriaThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2004 Ford Crown Victoria: recalls and complaints. https://recallregister.com/vehicle/ford/crown-victoria/2004/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2004 Ford Crown Victoria?
- 428,804 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Crown Victoria have for all model years?
- NHTSA lists 47 recall campaigns for the Ford Crown Victoria, model years 1980 to 2011. 2 of them name the 2004 model year.
- Which component do the complaints about the 2004 Ford Crown Victoria name most often?
- Exterior Lighting: 82 of 175 component mentions, or 468.6 per 1,000. For all 2004 vehicles the figure is 33.1 per 1,000.
- Is an NHTSA investigation of the 2004 Ford Crown Victoria open?
- No. Each of the 6 investigations that name this model year has a closing date in the NHTSA file.