2002 Ford Crown Victoria: recalls and complaints
NHTSA lists 2 recall campaigns for the 2002 Ford Crown Victoria. The newest campaign is 03V472000. NHTSA received the report on 6 Nov 2003. The NHTSA record gives the component Fuel System, Other / Storage / Tank Assembly. NHTSA has 58 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 03V472000, in the NHTSA record
Dealers will install an insulator behind the current seat back. Owner notification began on january 7, 2004. Owners should contact ford at 1-800-392-3673.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 4,792 units in total.
03V472000Received . 4,218 units.
Fuel System, Other / Storage / Tank Assembly
- Defect, in the NHTSA record
On certain natural gas vehicles, if a flame from a vehicle interior fire becomes locally directed at the natural gas fuel tank located immediately behind the rear seat, the flame could damage the fiberglass wrap on the tank weakening the tank.
- Consequence, in the NHTSA record
If the strength of the tank is significantly compromised, it could rupture, increasing the risk of a fire.
- Remedy, in the NHTSA record
Dealers will install an insulator behind the current seat back. Owner notification began on january 7, 2004. Owners should contact ford at 1-800-392-3673.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 03S08. Owner notification date in the NHTSA record: .
02V249000Received . 574 units.
Fuel System, Other / Storage / Tank Assembly
- Defect, in the NHTSA record
On certain natural gas model vehicles, a t-fitting that connects fuel tanks #3 and #4 can develop a leak when the solenoid valves are energized, such as when the ignition switch is in the on position or during refueling.
- Consequence, in the NHTSA record
A gas leak of sufficient quantity concentrated in an area to create a combustible mixture and in the presence of an ignition source could result in a fire.
- Remedy, in the NHTSA record
Dealers will install a redesigned "t" fitting on #4 fuel tank and tested for leakage. Owner notification began september 13, 2002. Owners who do not receive the free remedy within a reasonable time should contact ford at 1-866-436-7332.
Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 02S39. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
58 complaints, 71 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2002 Ford Crown Victoria
- All 2002 vehicles
| Component | 2002 Crown Victoria | All 2002 vehicles | Crown Victoria, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 126.8 | 94.6 | 98.8 | 9 |
| Fuel System, Gasoline | 112.7 | 32.4 | 59.6 | 8 |
| Service Brakes, Hydraulic | 98.6 | 76.5 | 81.7 | 7 |
| Engine and Engine Cooling | 98.6 | 100.3 | 106.6 | 7 |
| Vehicle Speed Control | 84.5 | 39.2 | 73.2 | 6 |
| Steering | 70.4 | 39.6 | 110.6 | 5 |
| Wheels | 70.4 | 11.9 | 21.6 | 5 |
| Visibility | 42.3 | 38.7 | 29.9 | 3 |
| Suspension | 42.3 | 81.2 | 80.4 | 3 |
| Air Bags | 42.3 | 73.7 | 30.7 | 3 |
The table shows the 10 components with the most mentions, of 19.
- Complaints that report a crash
- 9
- Complaints that report a fire
- 3
- Injuries in the complaints
- 5
- Deaths in the complaints
- 0
- Date of the newest complaint
- 20 Aug 2025
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP05005 | Defect petition | SPARK PLUG EJECTION FROM CYLINDER HEAD | Engine and Engine Cooling / Engine | 22 Sep 2005 | 4 Jan 2006 | |
| EA03001 | Engineering analysis | CNG TANK EXPLOSION | Fuel System, Gasoline / Storage / Tank Assembly | 27 Jan 2003 | 19 Nov 2003 | 03V472000 |
| PE02071 | Preliminary evaluation | CNG TANK EXPLODING IN A FIRE | Fuel System, Gasoline / Storage / Tank Assembly | 1 Oct 2002 | 27 Jan 2003 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2002 Ford Crown VictoriaThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2002 Ford Crown Victoria: recalls and complaints. https://recallregister.com/vehicle/ford/crown-victoria/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- FORD MOTOR COMPANY
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2002 Ford Crown Victoria?
- 4,792 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Crown Victoria have for all model years?
- NHTSA lists 47 recall campaigns for the Ford Crown Victoria, model years 1980 to 2011. 2 of them name the 2002 model year.
- Which component do the complaints about the 2002 Ford Crown Victoria name most often?
- Electrical System: 9 of 71 component mentions, or 126.8 per 1,000. For all 2002 vehicles the figure is 94.6 per 1,000.
- Is an NHTSA investigation of the 2002 Ford Crown Victoria open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.