2011 Dodge Journey: recalls and complaints
NHTSA lists 4 recall campaigns for the 2011 Dodge Journey. The newest campaign is 17V432000. NHTSA received the report on 7 Jul 2017. The NHTSA record gives the component Air Bags / Frontal. NHTSA has 169 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 17V432000, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 528,524 units in total.
- 17V432000Air Bags / Frontal
- 16V273000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- 15V431000Engine and Engine Cooling / Engine
- 11V315000Steering / Column
17V432000Received . 363,480 units.
Air Bags / Frontal
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
- Consequence, in the NHTSA record
Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T47. Owner notification date in the NHTSA record: .
16V273000Received . 8,569 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
- Consequence, in the NHTSA record
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S08. Owner notification date in the NHTSA record: .
15V431000Received . 145,379 units.
Engine and Engine Cooling / Engine
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
- Consequence, in the NHTSA record
If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R32. Owner notification date in the NHTSA record: .
11V315000Received . 11,096 units.
Steering / Column
- Defect, in the NHTSA record
Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
- Consequence, in the NHTSA record
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
- Remedy, in the NHTSA record
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.
Report filed by CHRYSLER GROUP LLC. Manufacturer campaign number L23. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
169 complaints, 253 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2011 Dodge Journey
- All 2011 vehicles
| Component | 2011 Journey | All 2011 vehicles | Journey, all years | Mentions |
|---|---|---|---|---|
| Service Brakes | 185.8 | 48.1 | 84.4 | 47 |
| Electrical System | 170 | 129 | 263.1 | 43 |
| Engine | 114.6 | 125.8 | 118.3 | 29 |
| Steering | 90.9 | 104.2 | 42.4 | 23 |
| Power Train | 79.1 | 88.6 | 62.3 | 20 |
| Air Bags | 55.3 | 111.2 | 79.6 | 14 |
| Unknown or Other | 55.3 | 63.9 | 76.8 | 14 |
| Service Brakes, Hydraulic | 31.6 | 10 | 37.2 | 8 |
| Exterior Lighting | 31.6 | 31.7 | 17.5 | 8 |
| Vehicle Speed Control | 27.7 | 39 | 28.6 | 7 |
The table shows the 10 components with the most mentions, of 24.
- Complaints that report a crash
- 7
- Complaints that report a fire
- 4
- Injuries in the complaints
- 10
- Deaths in the complaints
- 0
- Date of the newest complaint
- 22 May 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA24003 | Engineering analysis | Vehicle entrapment | Latches/Locks/Linkages | 1 Aug 2024 | Open | |
| PE19014 | Preliminary evaluation | Active Head Rest Inadvertent Deployment | Seats | 9 Sep 2019 | 25 Feb 2026 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 Dodge JourneyThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 Dodge Journey: recalls and complaints. https://recallregister.com/vehicle/dodge/journey/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 Dodge Journey?
- 528,524 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Dodge Journey have for all model years?
- NHTSA lists 26 recall campaigns for the Dodge Journey, model years 2007 to 2020. 4 of them name the 2011 model year.
- Which component do the complaints about the 2011 Dodge Journey name most often?
- Service Brakes: 47 of 253 component mentions, or 185.8 per 1,000. For all 2011 vehicles the figure is 48.1 per 1,000.
- Is an NHTSA investigation of the 2011 Dodge Journey open?
- 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.