2014 Cadillac CTS: recalls and complaints

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• 18V5950007 Sep 2018Seats / Front Assembly / Seat Heater/Cooler
• 14V6140001 Oct 2014Electrical System
• 14V44600023 Jul 2014Seats
• 14V3940002 Jul 2014Electrical System / Ignition
• 14V33800019 Jun 2014Power Train / Automatic Transmission
• 14V25300015 May 2014Visibility / Windshield Wiper/Washer / Motor

1. 18V595000Received 7 Sep 2018. 52,867 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.

   Consequence, in the NHTSA record

   In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.

   Report filed by General Motors LLC. Manufacturer campaign number 18286. Owner notification date in the NHTSA record: 1 Nov 2018.

2. 14V614000Received 1 Oct 2014. 106,307 units.

   Electrical System

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

   Consequence, in the NHTSA record

   If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

   Report filed by General Motors LLC. Manufacturer campaign number 14515. Owner notification date in the NHTSA record: 26 Dec 2014.

3. 14V446000Received 23 Jul 2014. 124,007 units.

   Seats

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

   Consequence, in the NHTSA record

   A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

   Report filed by General Motors LLC. Manufacturer campaign number 14340. Owner notification date in the NHTSA record: 15 Aug 2014.

4. 14V394000Received 2 Jul 2014. 554,328 units.

   Electrical System / Ignition

   Defect, in the NHTSA record

   This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

   Consequence, in the NHTSA record

   If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

   Report filed by General Motors LLC. Manufacturer campaign number 14172. Owner notification date in the NHTSA record: 15 Sep 2014.

5. 14V338000Received 19 Jun 2014. 90,750 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.

   Consequence, in the NHTSA record

   If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.

   Report filed by General Motors LLC. Manufacturer campaign number 14179. Owner notification date in the NHTSA record: 29 Aug 2014.

6. 14V253000Received 15 May 2014. 19,225 units.

   Visibility / Windshield Wiper/Washer / Motor

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and the vehicle's battery goes dead and needs to be jump started, upon being jump started, the wipers will be inoperative.

   Consequence, in the NHTSA record

   An inoperative windshield wiper system may decrease the driver's visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the front wiper module, free of charge. The recall began on July 14, 2104. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14157.

   Report filed by General Motors LLC. Manufacturer campaign number 14157. Owner notification date in the NHTSA record: 14 Jul 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20034
2. 20046
3. 20056
4. 20066
5. 20076
6. 20082
7. 20095
8. 20103
9. 20112
10. 20122
11. 20132
12. 20146
13. 20153
14. 20164
15. 20172
16. 20182

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Cadillac CTS: all model years
• Cadillac: 36 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2014 Cadillac CTSThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2014 Cadillac CTS?

947,484 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Cadillac CTS have for all model years?

NHTSA lists 27 recall campaigns for the Cadillac CTS, model years 2003 to 2018. 6 of them name the 2014 model year.

Is an NHTSA investigation of the 2014 Cadillac CTS open?

The NHTSA investigation file has no investigation that names this model year.