Recall Register

2021 Western Star 5700: recalls and complaints

NHTSA lists 7 recall campaigns for the 2021 Western Star 5700. The newest campaign is 22V338000. NHTSA received the report on 16 May 2022. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V338000, in the NHTSA record

Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 30,779 units in total.

  • 22V338000Equipment / Other / Labels
  • 21V369000Steering / Linkages / Tie Rod Assembly
  • 21V256000Steering / Linkages / Tie Rod Assembly
  • 21V206000Electrical System / Wiring
  • 21V018000Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
  • 20V660000Suspension / Rear / Axle / Spindle
  • 20V281000Electrical System / Wiring

  1. 22V338000Received . 185 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
    Consequence, in the NHTSA record
    An overloaded vehicle can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-933. Owner notification date in the NHTSA record: .

  2. 21V369000Received . 8,482 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
    Consequence, in the NHTSA record
    Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-888. Owner notification date in the NHTSA record: .

  3. 21V256000Received . 12,470 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
    Consequence, in the NHTSA record
    A fractured bolt may cause a loss of steering, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-884. Owner notification date in the NHTSA record: .

  4. 21V206000Received . 5,111 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
    Consequence, in the NHTSA record
    Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-880. Owner notification date in the NHTSA record: .

  5. 21V018000Received . 133 units.

    Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
    Consequence, in the NHTSA record
    The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-873. Owner notification date in the NHTSA record: .

  6. 20V660000Received . 1,411 units.

    Suspension / Rear / Axle / Spindle

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the left spindle nut at the spindle.
    Consequence, in the NHTSA record
    A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-866. Owner notification date in the NHTSA record: .

  7. 20V281000Received . 2,987 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
    Consequence, in the NHTSA record
    An engine stall may increase the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-852. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2021 Western Star 5700
NumberTypeSubjectComponentOpenedClosedCampaign
EA25006Engineering analysisAutomatic Emergency Braking ErrorsForward Collision Avoidance / Dynamic Brake Support/Brake Assist23 Oct 2025Open
PE23010Preliminary evaluationAutomatic Emergency Braking ErrorsForward Collision Avoidance / Dynamic Brake Support/Brake Assist26 May 202323 Oct 2025

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20021
  2. 20031
  3. 20041
  4. 20051
  5. 20061
  6. 20071
  7. 20082
  8. 20092
  9. 20102
  10. 20112
  11. 20122
  12. 20132
  13. 20145
  14. 20155
  15. 20165
  16. 201712
  17. 201811
  18. 201914
  19. 20206
  20. 20217
  21. 20223

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2021 Western Star 5700: recalls and complaints. https://recallregister.com/vehicle/western-star/5700/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Western Star 5700?
30,779 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Western Star 5700 have for all model years?
NHTSA lists 27 recall campaigns for the Western Star 5700, model years 2002 to 2022. 7 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Western Star 5700 open?
1 investigation has no closing date in the NHTSA file, of 2 that name this model year.