Recall Register

2019 Western Star 5700: recalls and complaints

NHTSA lists 14 recall campaigns for the 2019 Western Star 5700. The newest campaign is 21V882000. NHTSA received the report on 12 Nov 2021. The NHTSA record gives the component Electrical System / Wiring. NHTSA has 1 complaint on file for this model year. 3 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V882000, in the NHTSA record

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

14 campaigns, newest first. 55,958 units in total.

  • 21V882000Electrical System / Wiring
  • 21V206000Electrical System / Wiring
  • 20V642000Power Train / Clutch Assembly
  • 20V281000Electrical System / Wiring
  • 20V127000Service Brakes, Air / Disc / Caliper
  • 19V792000Visibility / Defroster/Defogger/HVAC System / Rear Window
  • 19V722000Structure / Body / Door
  • 19V367000Service Brakes, Air / Disc
  • 18V903000Power Train / Clutch Assembly
  • 18V913000Suspension / Front / Control Arm
  • 18V703000Service Brakes, Air / Disc / Caliper
  • 18V699000Steering
  • 18V353000Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
  • 18V191000Electrical System / Wiring

  1. 21V882000Received . 6,100 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
    Consequence, in the NHTSA record
    An electrical arc can increase the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-907. Owner notification date in the NHTSA record: .

  2. 21V206000Received . 5,111 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.
    Consequence, in the NHTSA record
    Damage to the ground harness may cause an engine stall, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.

    Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-880. Owner notification date in the NHTSA record: .

  3. 20V642000Received . 4,329 units.

    Power Train / Clutch Assembly

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
    Consequence, in the NHTSA record
    Unintended vehicle movement van increase the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-865. Owner notification date in the NHTSA record: .

  4. 20V281000Received . 2,987 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.
    Consequence, in the NHTSA record
    An engine stall may increase the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-852. Owner notification date in the NHTSA record: .

  5. 20V127000Received . 2,585 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
    Consequence, in the NHTSA record
    Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-845. Owner notification date in the NHTSA record: .

  6. 19V792000Received . 2,725 units.

    Visibility / Defroster/Defogger/HVAC System / Rear Window

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
    Consequence, in the NHTSA record
    If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-836. Owner notification date in the NHTSA record: .

  7. 19V722000Received . 2,547 units.

    Structure / Body / Door

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
    Consequence, in the NHTSA record
    A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
    Remedy, in the NHTSA record
    DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL834. Owner notification date in the NHTSA record: .

  8. 19V367000Received . 253 units.

    Service Brakes, Air / Disc

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
    Consequence, in the NHTSA record
    Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
    Remedy, in the NHTSA record
    DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-816. Owner notification date in the NHTSA record: .

  9. 18V903000Received . 6,795 units.

    Power Train / Clutch Assembly

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
    Consequence, in the NHTSA record
    Unintended vehicle movement can increase the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-803. Owner notification date in the NHTSA record: .

  10. 18V913000Received . 501 units.

    Suspension / Front / Control Arm

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
    Consequence, in the NHTSA record
    Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-802. Owner notification date in the NHTSA record: .

  11. 18V703000Received . 5,534 units.

    Service Brakes, Air / Disc / Caliper

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.
    Consequence, in the NHTSA record
    Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-794. Owner notification date in the NHTSA record: .

  12. 18V699000Received . 622 units.

    Steering

    Defect, in the NHTSA record
    Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia and Western Star 5700 vehicles. The steering wheel on these vehicles may loosen over time and the steering wheel may detach from the steering column.
    Consequence, in the NHTSA record
    If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will correct the steering wheel installation, as necessary, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL796.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL796. Owner notification date in the NHTSA record: .

  13. 18V353000Received . 8,741 units.

    Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
    Consequence, in the NHTSA record
    If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-772. Owner notification date in the NHTSA record: .

  14. 18V191000Received . 7,128 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
    Consequence, in the NHTSA record
    An electrical arc can increase the risk of a fire.
    Remedy, in the NHTSA record
    DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

    Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-766. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 2 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2019 Western Star 5700: component mentions in complaints
ComponentMentions
Service Brakes, Hydraulic1
Wheels1
Complaints that report a crash
0
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
2 Jul 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2019 Western Star 5700, by the year NHTSA received them. The largest year is 2018, with 1 complaint.

Investigations

NHTSA investigations that name the 2019 Western Star 5700
NumberTypeSubjectComponentOpenedClosedCampaign
DP26002Defect petitionRedundant wheel fastener locking mechanismWheels / Lugs/Nuts/Bolts/Studs4 Mar 202613 Aug 2026
EA25006Engineering analysisAutomatic Emergency Braking ErrorsForward Collision Avoidance / Dynamic Brake Support/Brake Assist23 Oct 2025Open
PE23010Preliminary evaluationAutomatic Emergency Braking ErrorsForward Collision Avoidance / Dynamic Brake Support/Brake Assist26 May 202323 Oct 2025

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20021
  2. 20031
  3. 20041
  4. 20051
  5. 20061
  6. 20071
  7. 20082
  8. 20092
  9. 20102
  10. 20112
  11. 20122
  12. 20132
  13. 20145
  14. 20155
  15. 20165
  16. 201712
  17. 201811
  18. 201914
  19. 20206
  20. 20217
  21. 20223

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2019 Western Star 5700: recalls and complaints. https://recallregister.com/vehicle/western-star/5700/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Western Star 5700?
55,958 units in 14 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Western Star 5700 have for all model years?
NHTSA lists 27 recall campaigns for the Western Star 5700, model years 2002 to 2022. 14 of them name the 2019 model year.
Which component do the complaints about the 2019 Western Star 5700 name most often?
Service Brakes, Hydraulic: 1 of 2 component mentions.
Is an NHTSA investigation of the 2019 Western Star 5700 open?
1 investigation has no closing date in the NHTSA file, of 3 that name this model year.