2017 Western Star 4900: recalls and complaints

NHTSA lists 16 recall campaigns for the 2017 Western Star 4900. The newest campaign is 21V896000. NHTSA received the report on 17 Nov 2021. The NHTSA record gives the component Tires. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V896000, in the NHTSA record

Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

16 campaigns, newest first. 499,078 units in total.

21V89600017 Nov 2021Tires
21V88200012 Nov 2021Electrical System / Wiring
19V7920004 Nov 2019Visibility / Defroster/Defogger/HVAC System / Rear Window
19V72200010 Oct 2019Structure / Body / Door
18V91300019 Dec 2018Suspension / Front / Control Arm
18V58100030 Aug 2018Engine and Engine Cooling / Engine / Diesel
18V35100029 May 2018Service Brakes, Air
18V35300029 May 2018Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
18V19100026 Mar 2018Electrical System / Wiring
17V81000015 Dec 2017Equipment
17V76100027 Nov 2017Exterior Lighting / Brake Lights / Switch
17V52100024 Aug 2017Suspension / Front / Springs / Leaf Spring Assembly
17V45000019 Jul 2017Fuel System, Diesel
17V12400027 Feb 2017Service Brakes, Air
16V7110005 Oct 2016Seat Belts
16V4160009 Jun 2016Engine and Engine Cooling / Engine / Diesel

21V896000Received 17 Nov 2021. 307 units.
Tires
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Consequence, in the NHTSA record
Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-908. Owner notification date in the NHTSA record: 22 Apr 2022.
21V882000Received 12 Nov 2021. 6,100 units.
Electrical System / Wiring
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Consequence, in the NHTSA record
An electrical arc can increase the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-907. Owner notification date in the NHTSA record: 4 Jan 2022.
19V792000Received 4 Nov 2019. 2,725 units.
Visibility / Defroster/Defogger/HVAC System / Rear Window
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Consequence, in the NHTSA record
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-836. Owner notification date in the NHTSA record: 21 Sep 2020.
19V722000Received 10 Oct 2019. 2,547 units.
Structure / Body / Door
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Consequence, in the NHTSA record
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Remedy, in the NHTSA record
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL834. Owner notification date in the NHTSA record: 21 Sep 2020.
18V913000Received 19 Dec 2018. 501 units.
Suspension / Front / Control Arm
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Consequence, in the NHTSA record
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-802. Owner notification date in the NHTSA record: 9 Feb 2019.
18V581000Received 30 Aug 2018. 4,500 units.
Engine and Engine Cooling / Engine / Diesel
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence, in the NHTSA record
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is FL789.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL789. Owner notification date in the NHTSA record: 21 Nov 2018.
18V351000Received 29 May 2018. 640 units.
Service Brakes, Air
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.
Consequence, in the NHTSA record
Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-773.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-773. Owner notification date in the NHTSA record: 27 Nov 2018.
18V353000Received 29 May 2018. 8,741 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence, in the NHTSA record
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-772. Owner notification date in the NHTSA record: 4 Sep 2018.
18V191000Received 26 Mar 2018. 7,128 units.
Electrical System / Wiring
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Consequence, in the NHTSA record
An electrical arc can increase the risk of a fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-766. Owner notification date in the NHTSA record: 29 Oct 2018.
17V810000Received 15 Dec 2017. 24,860 units.
Equipment
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-759. Owner notification date in the NHTSA record: 11 Apr 2018.
17V761000Received 27 Nov 2017. 438,255 units.
Exterior Lighting / Brake Lights / Switch
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence, in the NHTSA record
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-756. Owner notification date in the NHTSA record: 9 May 2018.
17V521000Received 24 Aug 2017. 38 units.
Suspension / Front / Springs / Leaf Spring Assembly
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The front axle weight capacity may exceed the spring capacity.
Consequence, in the NHTSA record
Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the front axle springs, free of charge. The recall began on October 16, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-745.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-745. Owner notification date in the NHTSA record: 16 Oct 2017.
17V450000Received 19 Jul 2017. 74 units.
Fuel System, Diesel
Defect, in the NHTSA record
Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Consequence, in the NHTSA record
Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy, in the NHTSA record
Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL744. Owner notification date in the NHTSA record: 11 Aug 2017.
17V124000Received 27 Feb 2017. 450 units.
Service Brakes, Air
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2018 Western Star 4900 trucks. The aluminum air tanks on these vehicles may have improper welds possibly resulting in a rapid loss of air pressure.
Consequence, in the NHTSA record
A rapid loss of air pressure without warning may cause a sudden application of the park brakes, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the aluminum air tanks with steel, triple compartment, air tanks, free of charge. The recall began on April 27, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-732.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-732. Owner notification date in the NHTSA record: 27 Apr 2017.
16V711000Received 5 Oct 2016. 1,944 units.
Seat Belts
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Western Star 4900 and 5700 trucks manufactured March 22, 2013, to September 23, 2016 and equipped with a Stratosphere sleeper cab. The seat belt mounting plate may have a drill hole that is too large.
Consequence, in the NHTSA record
If the plate has a hole that is too big, the plate may fail when it stressed such as in the event of a crash, preventing the seat belt from adequately restraining the seat occupant, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will reinforce the seat belt mounting plate, free of charge. An interim notice was mailed to owners on December 7 2016. The final remedy is now available. A second notice was mailed to owners on February 24, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-725.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-725. Owner notification date in the NHTSA record: 24 Feb 2017.
16V416000Received 9 Jun 2016. 268 units.
Engine and Engine Cooling / Engine / Diesel
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, 122SD, Western Star 4900SA and 4900FA, and FCCC XCM and XCP trucks manufactured from March 14, 2016, through May 18, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.
Consequence, in the NHTSA record
An engine stall without the ability to restart the engine can increase the risk of a crash.
Remedy, in the NHTSA record
Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Cummins customer service at 1-800-343-7357. DTNA's number for this recall is FL-715.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-715. Owner notification date in the NHTSA record: 8 Jul 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2017 Western Star 4900
Number	Type	Subject	Component	Opened	Closed	Campaign
AQ18002	Audit query	Daimler Trucks North America Recalls	Exterior Lighting / Brake Lights / Switch	23 Apr 2018	11 Jul 2024

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2017 Western Star 4900The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2017 Western Star 4900: recalls and complaints. https://recallregister.com/vehicle/western-star/4900/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Western Star 4900?: 499,078 units in 16 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Western Star 4900 have for all model years?: NHTSA lists 83 recall campaigns for the Western Star 4900, model years 1998 to 2023. 16 of them name the 2017 model year.
Is an NHTSA investigation of the 2017 Western Star 4900 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.