2011 Western Star 4900: recalls and complaints

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All updates to the register

• 17V81000015 Dec 2017Equipment
• 17V76100027 Nov 2017Exterior Lighting / Brake Lights / Switch
• 13V4010005 Sep 2013Seat Belts / Front / Anchorage
• 12V07400028 Feb 2012Engine and Engine Cooling / Engine / Diesel
• 11V60500027 Dec 2011Engine and Engine Cooling / Engine / Diesel
• 11V55800018 Nov 2011Power Train / Axle Assembly
• 11V28700018 May 2011Fuel System, Other / Delivery / Fuel Pump
• 11V28300016 May 2011Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
• 11V24900020 Apr 2011Service Brakes, Air / Slack Adjusters / Automatic
• 11V1460003 Mar 2011Engine and Engine Cooling
• 11V11000023 Feb 2011Electrical System / Alternator/Generator/Regulator
• 10V5510004 Nov 2010Equipment / Other / Labels
• 10V33900027 Jul 2010Fuel System, Other / Delivery / Fuel Pump
• 10V34100027 Jul 2010Engine and Engine Cooling

1. 17V810000Received 15 Dec 2017. 24,860 units.

   Equipment

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-759. Owner notification date in the NHTSA record: 11 Apr 2018.

2. 17V761000Received 27 Nov 2017. 438,255 units.

   Exterior Lighting / Brake Lights / Switch

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

   Consequence, in the NHTSA record

   If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-756. Owner notification date in the NHTSA record: 9 May 2018.

3. 13V401000Received 5 Sep 2013. 650 units.

   Seat Belts / Front / Anchorage

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.

   Consequence, in the NHTSA record

   In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.

   Report filed by Daimler Trucks North America. Manufacturer campaign number FL-645.

4. 12V074000Received 28 Feb 2012. 103,437 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.

   Consequence, in the NHTSA record

   A fuel leak could create a road hazard, increasing the risk of a crash. Also a fuel leak in the presence of an ignition source can result in a fire.

   Remedy, in the NHTSA record

   Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 12C-2. Owner notification date in the NHTSA record: 27 Apr 2012.

5. 11V605000Received 27 Dec 2011. 66 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner business class m2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a dd13 epa10 detroit diesel engine. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.

   Consequence, in the NHTSA record

   If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

   Remedy, in the NHTSA record

   Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. The safety recall began on march 13, 2012. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 11C-4. Owner notification date in the NHTSA record: 13 Mar 2012.

6. 11V558000Received 18 Nov 2011. 6 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   Daimler trucks is recalling certain model year 2011 western star 4900 trucks, manufactured from december 14, 2010, through january 26, 2011, equipped with meritor axle assemblies. The weld that attaches a tower bracket to the housing in suspect assemblies may crack as a result of improper welding procedures.

   Consequence, in the NHTSA record

   Detachment of the bracket may lead to a loss of vehicle control increasing the risk of a crash.

   Remedy, in the NHTSA record

   Daimler trucks dealers will inspect the axles for cracks and the welds will be repaired as necessary free of charge. The safety recall began on december 30, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-618. Owner notification date in the NHTSA record: 30 Dec 2011.

7. 11V287000Received 18 May 2011. 268 units.

   Fuel System, Other / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Daimler trucks is recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, m2, and western star 4900 heavy trucks manufactured from february 19, 2009, through july 9, 2010, equipped with specific dd13 and dd15 engines assembled with a bosch high pressure fuel pump element which may develop a crack due to hydrogen induced stress corrosion. The crack may result in a diesel fuel leak.

   Consequence, in the NHTSA record

   If a diesel fuel leak continues undetected, fuel may spill onto the roadway increasing the risk of a crash.

   Remedy, in the NHTSA record

   Daimler trucks will notify owners, and dealers will repair the vehicles, free of charge. This recall is an expansion of a previous recall (see recall campaign 10v-339). The safety recall began on may 18, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 10C-4. Owner notification date in the NHTSA record: 18 May 2011.

8. 11V283000Received 16 May 2011. 94 units.

   Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Dtna is recalling certain model year 2011-2012 western star 4900 vehicles manufactured from april 1, 2010, through may 13, 2011, with standard cab height and a dd13 engine. The supply and delivery airlines for the foot valve may contact the air intake on the engine. Relative motion between the cab and the engine may allow the delivery airlines to chafe on the air intake.

   Consequence, in the NHTSA record

   A hole in the delivery air line may develop, eventually leading to reduced braking capacity to the front or rear brakes, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the air lines and reroute if necessary to provide additional clearance to the engine air intake. This service will be performed free of charge. The safety recall began on december 21, 2011. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-607. Owner notification date in the NHTSA record: 31 Dec 2011.

9. 11V249000Received 20 Apr 2011. 1,591 units.

   Service Brakes, Air / Slack Adjusters / Automatic

   Defect, in the NHTSA record

   Dtna is recalling certain model year 2011 freightliner cascadia, columbia glider kit, coronado, m2, and western star4900 heavy trucks manufactured from october 16, 2010, through march 9, 2011, equipped with gunite automatic slack adjusters manufactured from october 15, 2010, through january 31, 2011. Due to an incomplete "knitting" of the iron at the time of casting, inadequate structural integrity of the slack adjuster housing can occur, which could cause the housing to break at the handle under normal operating loads.

   Consequence, in the NHTSA record

   If the slack adjuster housing were to break, the wheel brake to which the slack adjuster is attached would no longer function, causing the vehicle to have reduced braking capacity and, if mounted on the steer axle, the vehicle could pull to one side, possibly resulting in a crash.

   Remedy, in the NHTSA record

   Dtna will notify owners and dealers will replace any affected slack adjusters free of charge. The safety recall began on july 5, 2011. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-605. Owner notification date in the NHTSA record: 5 Jul 2011.

10. 11V146000Received 3 Mar 2011. 2,073 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Daimler trucks (dtna) is recalling certain model year 2006 through 2011 freightliner, cascadia, century, columbia fld, and m2, sterling 9500, and western star 4900 heavy trucks manufactured from march 20, 2006, through june 30, 2010, equipped with specific mbe4000 epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.

    Consequence, in the NHTSA record

    A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.

    Remedy, in the NHTSA record

    Dtna will notify owners of the recall during march 2011. Another notification will be issued once the remedy is released. Dtna expects the remedy to be available by december 1, 2011. Repairs will be performed by dtna dealers free of charge. Owners may contact dtna toll-free at 1-800-547-0712. This recall is asscociated with a previous recall, campaign number 10v-341.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 10C-5. Owner notification date in the NHTSA record: 2 Dec 2011.

11. 11V110000Received 23 Feb 2011. 239 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record

    Daimler trucks is recalling certain model year 2011 freightliner cascadia and conorado and western star 4900 heavy trucks manufactured from april 22, 2010, through january 28, 2011, equipped with an epa10 isx engine. The routing and securing of the alternator cables may allow the cable to contact or nearly contact an engine heat shield potentially damaging the cable insulation.

    Consequence, in the NHTSA record

    A positive alternator cable, with damaged insulation, that may contact a grounded component can cause a short circuit that can result in a fire.

    Remedy, in the NHTSA record

    Daimler trucks will notify owners and dealers will inspect the alternator cables for damage to the insulation. Cables with damage to the insulation will be replaced. The cable routing and securing will be modified to ensure sufficient clearence to the heat shield. Repairs will be performed free of charge. The safety recall is expected to begin on or about may 27, 2011. Owners may contact daimler trucks at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-590. Owner notification date in the NHTSA record: 26 Apr 2011.

12. 10V551000Received 4 Nov 2010. 7,466 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record

    Daimler trucks is recalling certain model year 2011 freightliner coronado, columbia, fld military, business class m2, cascadia, century, and western star 4900 trucks manufactured from august 9, 2010, through october 27, 2010 for failing to comply with the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars." these vehicles were equipped with labels missing recommended cold tire inflation pressures.

    Consequence, in the NHTSA record

    Failure to follow proper tire inflation recommendations can result in tire failure, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Labels with missing information will be replaced with corrected labels. This service will be performed free of charge. The safety recall is expected to begin on or before january 15, 2011. Owners may contact daimler trucks at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-584. Owner notification date in the NHTSA record: 15 Jan 2011.

13. 10V339000Received 27 Jul 2010. 13,410 units.

    Fuel System, Other / Delivery / Fuel Pump

    Defect, in the NHTSA record

    Daimler trucks is recalling certain model year 2009 through 2011 freightliner cascadia, century, columbia, coronado, m2, and western star 4900 heavy trucks manufactured from february 19, 2009 through july 9, 2010, equipped with specific dd13 and dd15 engines assembled with a bosch high pressure fuel pump element which may develop a crack due to hydrogen induced stress corrosion. Over time the barrel of the bosch high pressure fuel pump element used on specific dd13/dd15 engines may develop a crack due to hydrogen induced stress corrosion resulting in a diesel fuel leak.

    Consequence, in the NHTSA record

    If a diesel fuel leak continues undetected, fuel may spill onto the roadway potentially resulting in a crash.

    Remedy, in the NHTSA record

    Daimler trucks will notify owners and dealers will repair the vehicles free of charge. The safety recall is expected to begin on or about march 28, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 10C-4. Owner notification date in the NHTSA record: 1 Apr 2011.

14. 10V341000Received 27 Jul 2010. 5,743 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record

    Daimler trucks is recalling certain model year 2007 through 2011 freightliner, fccc, sterling, and western star heavy trucks manufactured from september 5, 2006, through june 30, 2010, equipped with specific mbe900 epa04 and epa07 model engines. The intake air grid heater may short circuit and fail due to excessive internal temperatures.

    Consequence, in the NHTSA record

    A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.

    Remedy, in the NHTSA record

    Daimler trucks will notify owners and dealers will repair the buses free of charge. Repairs will be performed by detroit diesel corporation authorized repair facilities. The safety recall is expected to begin on or about july 29, 2011. Owners may contact daimler trucks toll-free at 1-800-547-0712.

    Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 10C-5. Owner notification date in the NHTSA record: 29 Jul 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

3 May 2016

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19982
2. 19992
3. 20003
4. 20013
5. 20022
6. 20032
7. 20045
8. 20057
9. 200610
10. 200714
11. 200817
12. 200916
13. 201014
14. 201114
15. 20128
16. 20138
17. 201411
18. 201514
19. 201610
20. 201716
21. 201816
22. 201915
23. 20207
24. 20219
25. 20227
26. 20234

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Western Star 4900: all model years
• Western Star: 15 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2011 Western Star 4900The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Western Star 4900?

598,158 units in 14 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Western Star 4900 have for all model years?

NHTSA lists 83 recall campaigns for the Western Star 4900, model years 1998 to 2023. 14 of them name the 2011 model year.

Which component do the complaints about the 2011 Western Star 4900 name most often?

Structure: 1 of 2 component mentions.

Is an NHTSA investigation of the 2011 Western Star 4900 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.