2012 Western Star 4900: recalls and complaints

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All updates to the register

• 18V50300031 Jul 2018Steering / Linkages / Tie Rod Assembly
• 18V35100029 May 2018Service Brakes, Air
• 17V81000015 Dec 2017Equipment
• 17V76100027 Nov 2017Exterior Lighting / Brake Lights / Switch
• 13V4010005 Sep 2013Seat Belts / Front / Anchorage
• 12V07400028 Feb 2012Engine and Engine Cooling / Engine / Diesel
• 11V60500027 Dec 2011Engine and Engine Cooling / Engine / Diesel
• 11V28300016 May 2011Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

1. 18V503000Received 31 Jul 2018. 1,256 units.

   Steering / Linkages / Tie Rod Assembly

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

   Consequence, in the NHTSA record

   A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL782. Owner notification date in the NHTSA record: 22 Mar 2019.

2. 18V351000Received 29 May 2018. 640 units.

   Service Brakes, Air

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.

   Consequence, in the NHTSA record

   Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-773.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-773. Owner notification date in the NHTSA record: 27 Nov 2018.

3. 17V810000Received 15 Dec 2017. 24,860 units.

   Equipment

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-759. Owner notification date in the NHTSA record: 11 Apr 2018.

4. 17V761000Received 27 Nov 2017. 438,255 units.

   Exterior Lighting / Brake Lights / Switch

   Defect, in the NHTSA record

   Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

   Consequence, in the NHTSA record

   If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

   Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-756. Owner notification date in the NHTSA record: 9 May 2018.

5. 13V401000Received 5 Sep 2013. 650 units.

   Seat Belts / Front / Anchorage

   Defect, in the NHTSA record

   Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.

   Consequence, in the NHTSA record

   In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

   Remedy, in the NHTSA record

   DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.

   Report filed by Daimler Trucks North America. Manufacturer campaign number FL-645.

6. 12V074000Received 28 Feb 2012. 103,437 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Daimler trucks (dtna) is recalling certain model year 2006-2013 freightliner, sterling, and western star vehicles, equipped with detroit diesel epa07 and epa10, dd13 and dd15/16 engines, manufactured from january 20, 2006, through february 20, 2012. The pump to rail high pressure fuel line support system used on these engines is sensitive to assembly torque and may be damaged during service work. As a result of other repairs, the line supports may loosen, potentially leading to fuel line cracking and a fuel leak.

   Consequence, in the NHTSA record

   A fuel leak could create a road hazard, increasing the risk of a crash. Also a fuel leak in the presence of an ignition source can result in a fire.

   Remedy, in the NHTSA record

   Dtna will notify owners, and where necessary, the high pressure fuel line support system will be replaced by dtna authorized service facilities, free of charge. The safety recall began on april 27, 2012. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 12C-2. Owner notification date in the NHTSA record: 27 Apr 2012.

7. 11V605000Received 27 Dec 2011. 66 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Daimler trucks (dtna) is recalling certain model year 2011 and 2012 freightliner business class m2 and western star 4900 emergency vehicles manufactured from july 2, 2010, through december 13, 2011, equipped with a dd13 epa10 detroit diesel engine. The engine shutdown software normally provided to protect the engine and vehicle may not have been disabled on engines intended for emergency vehicle applications.

   Consequence, in the NHTSA record

   If the vehicle operator receives and ignores multiple warnings indicating the need for operator intervention, the engine may shut down unexpectedly. Unexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.

   Remedy, in the NHTSA record

   Dtna will notify owners, and dealers will disable the engine shutdown software free of charge. The safety recall began on march 13, 2012. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number 11C-4. Owner notification date in the NHTSA record: 13 Mar 2012.

8. 11V283000Received 16 May 2011. 94 units.

   Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Dtna is recalling certain model year 2011-2012 western star 4900 vehicles manufactured from april 1, 2010, through may 13, 2011, with standard cab height and a dd13 engine. The supply and delivery airlines for the foot valve may contact the air intake on the engine. Relative motion between the cab and the engine may allow the delivery airlines to chafe on the air intake.

   Consequence, in the NHTSA record

   A hole in the delivery air line may develop, eventually leading to reduced braking capacity to the front or rear brakes, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the air lines and reroute if necessary to provide additional clearance to the engine air intake. This service will be performed free of charge. The safety recall began on december 21, 2011. Owners may contact dtna at 1-800-547-0712.

   Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-607. Owner notification date in the NHTSA record: 31 Dec 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

1

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

15 Jan 2016

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19982
2. 19992
3. 20003
4. 20013
5. 20022
6. 20032
7. 20045
8. 20057
9. 200610
10. 200714
11. 200817
12. 200916
13. 201014
14. 201114
15. 20128
16. 20138
17. 201411
18. 201514
19. 201610
20. 201716
21. 201816
22. 201915
23. 20207
24. 20219
25. 20227
26. 20234

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Western Star 4900: all model years
• Western Star: 15 model lines

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• NHTSA page of the 2012 Western Star 4900The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2012 Western Star 4900?

569,258 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Western Star 4900 have for all model years?

NHTSA lists 83 recall campaigns for the Western Star 4900, model years 1998 to 2023. 8 of them name the 2012 model year.

Which component do the complaints about the 2012 Western Star 4900 name most often?

Fuel/Propulsion System: 1 of 1 component mention.

Is an NHTSA investigation of the 2012 Western Star 4900 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.