2011 Volkswagen Tiguan: recalls and complaints
NHTSA lists 3 recall campaigns for the 2011 Volkswagen Tiguan. The newest campaign is 15V483000. NHTSA received the report on 4 Aug 2015. The NHTSA record gives the component Air Bags / Frontal. NHTSA has 161 complaints on file for this model year. 4 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 15V483000, in the NHTSA record
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 629,369 units in total.
15V483000Received . 415,825 units.
Air Bags / Frontal
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Consequence, in the NHTSA record
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69L2. Owner notification date in the NHTSA record: .
14V441000Received . 151,389 units.
Fuel System, Gasoline
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
- Consequence, in the NHTSA record
A vehicle stall increases the risk of a crash.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
Report filed by Volkswagen of America, Inc.. Manufacturer campaign number 24AV/2W. Owner notification date in the NHTSA record: .
13V569000Received . 62,155 units.
Electrical System / Wiring / Fuses and Circuit Breakers
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.
- Consequence, in the NHTSA record
If the holder melts, there may be a partial loss of exterior lighting. Reduced vehicle illumination diminishes the vehicle's visibility, increasing the risk of a crash.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the fuse, free of charge. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 97Z9/2V.
Report filed by Volkswagen of America, Inc.. Manufacturer campaign number 97Z9/2V. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
161 complaints, 241 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2011 Volkswagen Tiguan
- All 2011 vehicles
| Component | 2011 Tiguan | All 2011 vehicles | Tiguan, all years | Mentions |
|---|---|---|---|---|
| Engine | 261.4 | 125.8 | 193 | 63 |
| Electrical System | 199.2 | 129 | 150.7 | 48 |
| Exterior Lighting | 161.8 | 31.7 | 34.5 | 39 |
| Air Bags | 124.5 | 111.2 | 89.3 | 30 |
| Steering | 58.1 | 104.2 | 53.1 | 14 |
| Unknown or Other | 49.8 | 63.9 | 106.2 | 12 |
| Power Train | 33.2 | 88.6 | 58.4 | 8 |
| Fuel/Propulsion System | 33.2 | 45.9 | 48.9 | 8 |
| Vehicle Speed Control | 16.6 | 39 | 26.4 | 4 |
| Service Brakes | 16.6 | 48.1 | 34.2 | 4 |
The table shows the 10 components with the most mentions, of 17.
- Complaints that report a crash
- 4
- Complaints that report a fire
- 2
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 9 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA18003 | Engineering analysis | Air Bag Clockspring Failure | Air Bags / Frontal / Driver Clockspring/Spiral Cassette | 18 Apr 2018 | Open | |
| RQ17009 | Recall query | Air Bag Clockspring Failure | Air Bags / Frontal / Driver Clockspring/Spiral Cassette | 13 Nov 2017 | 4 May 2018 | |
| PE15010 | Preliminary evaluation | Air Bag Clockspring Failure | Air Bags / Frontal | 24 Mar 2015 | 28 Sep 2015 | 15V483000 |
| PE13036 | Preliminary evaluation | Partial Loss of Exterior Lights | Electrical System | 4 Nov 2013 | 28 Feb 2014 | 13V569000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 Volkswagen TiguanThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 Volkswagen Tiguan: recalls and complaints. https://recallregister.com/vehicle/volkswagen/tiguan/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 Volkswagen Tiguan?
- 629,369 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Volkswagen Tiguan have for all model years?
- NHTSA lists 39 recall campaigns for the Volkswagen Tiguan, model years 2009 to 2026. 3 of them name the 2011 model year.
- Which component do the complaints about the 2011 Volkswagen Tiguan name most often?
- Engine: 63 of 241 component mentions, or 261.4 per 1,000. For all 2011 vehicles the figure is 125.8 per 1,000.
- Is an NHTSA investigation of the 2011 Volkswagen Tiguan open?
- 1 investigation has no closing date in the NHTSA file, of 4 that name this model year.