2021 Volkswagen ID.4: recalls and complaints

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• 25V12000027 Feb 2025Power Train / Automatic Transmission / Gear Position Indication (Prndl)
• 24V6510004 Sep 2024Structure / Body / Door / Handle / Exterior
• 24V34400015 May 2024Equipment / Electrical / Infotainment / Software
• 23V3120003 May 2023Structure / Body / Door / Handle / Exterior
• 23V0400001 Feb 2023Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software
• 22V8580002 Nov 2022Air Bags / Frontal
• 22V16200016 Mar 2022Electrical System / Propulsion System / Traction Battery
• 21V8520003 Nov 2021Steering / Gear Box (Other Than Rack and Pinion)
• 21V6060005 Aug 2021Seat Belts / Rear/Other / Retractor
• 21V6070004 Aug 2021Seat Belts / Rear/Other / Retractor
• 21V4130002 Jun 2021Exterior Lighting / Headlights

1. 25V120000Received 27 Feb 2025. 60,490 units.

   Power Train / Automatic Transmission / Gear Position Indication (Prndl)

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

   Consequence, in the NHTSA record

   Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number Audi: 454R VW: 97H3. Owner notification date in the NHTSA record: 14 Mar 2025.

2. 24V651000Received 4 Sep 2024. 99,064 units.

   Structure / Body / Door / Handle / Exterior

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

   Consequence, in the NHTSA record

   A vehicle door that opens unexpectedly while driving increases the risk of injury.

   Remedy, in the NHTSA record

   Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 57J9. Owner notification date in the NHTSA record: 27 Dec 2024.

3. 24V344000Received 15 May 2024. 79,965 units.

   Equipment / Electrical / Infotainment / Software

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

   Consequence, in the NHTSA record

   Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 919A. Owner notification date in the NHTSA record: 20 Dec 2024.

4. 23V312000Received 3 May 2023. 35,325 units.

   Structure / Body / Door / Handle / Exterior

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.

   Consequence, in the NHTSA record

   A vehicle door that opens unexpectedly while the vehicle is in motion increases the risk of injury.

   Remedy, in the NHTSA record

   Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 57J5/57J8. Owner notification date in the NHTSA record: 13 Sep 2023.

5. 23V040000Received 1 Feb 2023. 20,904 units.

   Electrical System / Propulsion System / Traction Battery / Management System/Energy Control Module (Bms/Becm) / Software

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.

   Consequence, in the NHTSA record

   A reset or deactivation may cause a loss of drive power, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 97ZZ. Owner notification date in the NHTSA record: 30 Mar 2023.

6. 22V858000Received 2 Nov 2022. 55 units.

   Air Bags / Frontal

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   An incorrectly folded air bag may not protect the occupant as intended during a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69EH. Owner notification date in the NHTSA record: 14 Feb 2023.

7. 22V162000Received 16 Mar 2022. 356 units.

   Electrical System / Propulsion System / Traction Battery

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.

   Consequence, in the NHTSA record

   An unreliable battery connection may cause a stall, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 93O2. Owner notification date in the NHTSA record: 6 Dec 2022.

8. 21V852000Received 3 Nov 2021. 1 unit.

   Steering / Gear Box (Other Than Rack and Pinion)

   Defect, in the NHTSA record

   Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.

   Consequence, in the NHTSA record

   An incorrectly assembled or missing drive bushing may cause a loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 48Q7. Owner notification date in the NHTSA record: 5 Nov 2021.

9. 21V606000Received 5 Aug 2021. 45,496 units.

   Seat Belts / Rear/Other / Retractor

   Defect, in the NHTSA record

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

   Consequence, in the NHTSA record

   An unsecured child restraint system can increase the risk of injury during a crash.

   Remedy, in the NHTSA record

   Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).

   Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69CR, 69CS. Owner notification date in the NHTSA record: 27 Aug 2021.

10. 21V607000Received 4 Aug 2021. 12,060 units.

    Seat Belts / Rear/Other / Retractor

    Defect, in the NHTSA record

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Consequence, in the NHTSA record

    An unsecured child restraint system can increase the risk of injury during a crash.

    Remedy, in the NHTSA record

    Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69CQ. Owner notification date in the NHTSA record: 27 Aug 2021.

11. 21V413000Received 2 Jun 2021. 3,240 units.

    Exterior Lighting / Headlights

    Defect, in the NHTSA record

    Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

    Consequence, in the NHTSA record

    Adjusting the horizontal headlight beam can increase glare, reducing visibility for the driver and increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.

    Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 94O6. Owner notification date in the NHTSA record: 18 Jun 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2021 Volkswagen ID.4
• All 2021 vehicles

The table shows the 10 components with the most mentions, of 26.

Complaints that report a crash

28

Complaints that report a fire

1

Injuries in the complaints

24

Deaths in the complaints

0

Date of the newest complaint

26 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 202111
2. 20227
3. 202314
4. 20248
5. 20251
6. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Volkswagen ID.4: all model years
• Volkswagen: 44 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2021 Volkswagen ID.4The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2021 Volkswagen ID.4?

356,956 units in 11 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Volkswagen ID.4 have for all model years?

NHTSA lists 26 recall campaigns for the Volkswagen ID.4, model years 2021 to 2026. 11 of them name the 2021 model year.

Which component do the complaints about the 2021 Volkswagen ID.4 name most often?

Electrical System: 178 of 566 component mentions, or 314.5 per 1,000. For all 2021 vehicles the figure is 131.6 per 1,000.

Is an NHTSA investigation of the 2021 Volkswagen ID.4 open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.