2004 Toyota Sienna: recalls and complaints

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• 14V27300022 May 2014Tires / Temporary/Emergency Spare Tire
• 13V42900026 Sep 2013Power Train / Automatic Transmission
• 11V5390009 Nov 2011Engine and Engine Cooling
• 10V16000020 Apr 2010Structure
• 10V0360003 Feb 2010Equipment / Other / Labels
• 09V23400025 Jun 2009Equipment / Other / Labels
• 09V02300016 Jan 2009Vehicle Speed Control / Accelerator Pedal
• 08V2440003 Jun 2008Structure / Body / Hatchback/Liftgate
• 05V32700020 Jul 2005Seat Belts
• 03V29100012 Aug 2003Fuel System, Gasoline / Storage / Tank Assembly

1. 14V273000Received 22 May 2014. 419,520 units.

   Tires / Temporary/Emergency Spare Tire

   Defect, in the NHTSA record

   Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.

   Consequence, in the NHTSA record

   If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.

   Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: 7 Jul 2015.

2. 13V429000Received 26 Sep 2013. 614,722 units.

   Power Train / Automatic Transmission

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.

   Consequence, in the NHTSA record

   If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.

   Remedy, in the NHTSA record

   Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.

   Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: 27 Feb 2014.

3. 11V539000Received 9 Nov 2011. 420,326 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2004 avalon vehicles; 2004 and 2005 camry, camry solara, highlander, and sienna vehicles, 2006 highlander hybrid; 2004 and 2005 lexus es330 and rx330; and 2006 lexus rx400h vehicles manufactured from june 1, 2004 through march 31, 2005, equipped with the 1mz-fe or 3mz-fe engine. The amount of adhesive agent applied between the outer ring and the torsional rubber damper (inner ring) in the crankshaft pulley may be inadequate. If the adhesive is insufficient, there is a possibility that the outer ring may become misaligned and it may not properly rotate with the inner ring, causing noise and/or illumination of the battery discharge indicator light.

   Consequence, in the NHTSA record

   In some cases, the belt for the power steering pump may become detached from the pulley which could result in a loss of power steering and a sudden increase in steering effort, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will check the crankshaft pulley to identify whether it was produced by the u.s. Supplier. If so, the dealer will replace the pulley with a new one at no charge. The safety recall is expected to begin during early january 2012. Owners may contact toyota at 1-800-331-4331.

   Report filed by Toyota Motor Engineering & Manufacturing. Owner notification date in the NHTSA record: 31 Dec 2011.

4. 10V160000Received 20 Apr 2010. 600,000 units.

   Structure

   Defect, in the NHTSA record

   Toyota is recalling certain model year 1998 through 2010 sienna passenger vehicles manufactured between august 7, 1997 and january 4, 2010, currently registered in or originally sold in connecticut, delaware, illinois, indiana, kentucky, maine, maryland, massachusetts, michigan, minnesota, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington district of columbia, virginia, west virginia, and wisconsin. The subject vehicles are equipped with the spare tire stowed under the vehicle. If the vehicle is operated in the cold climate regions of the united states where road salt is frequently used, water splashed backwards with high concentrations of road salt can reach the spare tire carrier and corrode the spare tire carrier assembly cable.

   Consequence, in the NHTSA record

   The cable may break due to excessive corrosion and the spare tire may separate from the vehicle, possibly resulting in a vehicle crash.

   Remedy, in the NHTSA record

   Toyota will notify owners with an interim letter initially instructing them to bring their vehicle to authorized dealers to inspect for corrosion. A second notice will be sent when the permanent remedy is available. For more information, please see toyota's amended recall report of july 19, 2010. The safety recall is expected to begin on october 12, 2010. Owners may contact toyota at 1-800-331-4331.

   Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Manufacturer campaign number AOE. Owner notification date in the NHTSA record: 12 Oct 2010.

5. 10V036000Received 3 Feb 2010. 153,418 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Southeast toyota is recalling certain model year 2005-2011 passenger vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles were sold without the requisite load carrying capacity modification labels.

   Consequence, in the NHTSA record

   A driver may overload a vehicle which may increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will mail to consumers the corrected label or the customer will have the option for dealers to install the label free of charge. The safety recall began on may 27, 2010. Owners may contact southeast toyota at 1-800-301-6859.

   Report filed by SOUTHEAST TOYOTA DISTRIBUTORS, LLC. Owner notification date in the NHTSA record: 27 May 2010.

6. 09V234000Received 25 Jun 2009. 2,204 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Toyota is recalling certain model year 2006 through 2009 sienna and 2009 lexus gx passenger vehicles. The vehicle capacity weight on the tire and loading information label and the gvwr on the certification label is insufficient for certain vehicles. Some vehicles were accessorized through vehicle processing centers and had accessories installed that caused the vehicle to exceed the gvwr value. These vehicles fail to comply with the requirements of federal motor vehicle safety standard no 110, "tire selection and rims," and 49 cfr part 567.

   Consequence, in the NHTSA record

   The gvwr is insufficient for the load carrying capacity of the vehicles.

   Remedy, in the NHTSA record

   Toyota will notify owners instructing them to return their vehicle to a toyota or lexus dealer for an exchange of the certification label and the tire and loading information label, an installation of the load carrying capacity modification label, if necessary, and a correction to the owner's manual. This remedy will be performed free of charge. The safety recall began on december 10, 2009. Owners may contact toyota at 1-888-270-9371.

   Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Manufacturer campaign number SSC 9LF. Owner notification date in the NHTSA record: 10 Dec 2009.

7. 09V023000Received 16 Jan 2009. 26,501 units.

   Vehicle Speed Control / Accelerator Pedal

   Defect, in the NHTSA record

   Toyota is conducting a safety improvement campaign involving 26,501 early 2004 my sienna vehicles. In the event the retention clip used to secure the floor carpet cover is missing, the cover can interfere with the operation of the accelerator pedal if the acceleration pedal is depressed to nearly the full throttle position.

   Consequence, in the NHTSA record

   If this occurs, the accelerator pedal can become stuck which could result in a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will replace the retention clip and floor carpet cover at no charge. The campaign began on january 26, 2009. Owner notification is expected to be completed by early april 2009. Owners may contact toyota at 1-888-270-9371, if they have any further questions.

   Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Owner notification date in the NHTSA record: 26 Jan 2009.

8. 08V244000Received 3 Jun 2008. 196,222 units.

   Structure / Body / Hatchback/Liftgate

   Defect, in the NHTSA record

   Toyota is conducting a safety improvement campaign involving 196,222 my 2004-2006 toyota sienna vehicles equipped with power rear liftgate struts. The gas struts used to help lift and support the rear power liftgate could wear out sooner than expected. As the gas struts deteriorate, the performance of the liftgate will begin to degrade and the power rear liftgate will operate more slowly than when the gas struts were new.

   Consequence, in the NHTSA record

   If not repaired, the gas struts may not be able to support the weight of the liftgate when it is open eventually, the gas struts could deteriorate to the point that the liftgate will fall about ten inches after it reaches the fully open position, at which point the power motor will engage and power the liftgate to the fully closed position. This condition may cause injury to a person who is struck by the liftgate when it falls or when it is closing.

   Remedy, in the NHTSA record

   Dealers will replace the gas struts with newly designed gas struts that have a longer service life. The campaign began on august 8, 2008, and will be mailed in three phases ending in late december 2008. Owners may contact toyota at 1-888-270-9371.

   Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Manufacturer campaign number 80C. Owner notification date in the NHTSA record: 4 Aug 2008.

9. 05V327000Received 20 Jul 2005. 345,443 units.

   Seat Belts

   Defect, in the NHTSA record

   On certain mini vans, in the middle row seating position, the shoulder portion of the seat belt may bind in the bezel trim piece. The affected seat belt bezel is located on the shoulder portion of the seat in the right side seat of the seven passenger models and the center seating position in the eight passenger models.

   Consequence, in the NHTSA record

   If the seat belt binds in the bezel, that extra webbing may exist in the seat belt which could result in an improperly fitted seat belt on a passenger. In the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury.

   Remedy, in the NHTSA record

   Dealers will replace the seat belt bezel and clip. The recall began august 5, 2005. Owners may contact toyota at 1-800-331-4331.

   Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Manufacturer campaign number 50L. Owner notification date in the NHTSA record: 5 Aug 2005.

10. 03V291000Received 12 Aug 2003. 34,437 units.

    Fuel System, Gasoline / Storage / Tank Assembly

    Defect, in the NHTSA record

    On certain sport utility vehicles, a part of the fuel tank may become damaged when crashed in the insurance institute for highway safety's (iihs) 40 MPH frontal offset crash test conditions, due to the severe impact forces generated.

    Consequence, in the NHTSA record

    If the fuel tank becomes damaged and fuel leakage occurs, a fire may result in the presence of an ignition source.

    Remedy, in the NHTSA record

    Dealers will replace the fuel tank. Owner notification began august 1, 2003. Owners should contact toyota at 1-800-331-4331.

    Report filed by TOYOTA MOTOR NORTH AMERICA, INC.. Manufacturer campaign number 30K. Owner notification date in the NHTSA record: 18 Aug 2003.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2004 Toyota Sienna
• All 2004 vehicles

The table shows the 10 components with the most mentions, of 29.

Complaints that report a crash

40

Complaints that report a fire

2

Injuries in the complaints

134

Deaths in the complaints

2

Date of the newest complaint

28 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19960
2. 19970
3. 19982
4. 19992
5. 20001
6. 20012
7. 20021
8. 20031
9. 200410
10. 200512
11. 200611
12. 200710
13. 20089
14. 200910
15. 20108
16. 201114
17. 20129
18. 20136
19. 20146
20. 20156
21. 20165
22. 201710
23. 20187
24. 20197
25. 20202

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Toyota Sienna: all model years
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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2004 Toyota SiennaThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2004 Toyota Sienna?

2,812,793 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Toyota Sienna have for all model years?

NHTSA lists 50 recall campaigns for the Toyota Sienna, model years 1996 to 2020. 10 of them name the 2004 model year.

Which component do the complaints about the 2004 Toyota Sienna name most often?

Structure: 564 of 1,488 component mentions, or 379 per 1,000. For all 2004 vehicles the figure is 55.5 per 1,000.

Is an NHTSA investigation of the 2004 Toyota Sienna open?

No. Each of the 10 investigations that name this model year has a closing date in the NHTSA file.