2011 Toyota Highlander: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 16V3960002 Jun 2016Seats / Front Assembly / Seat Heater/Cooler
• 15V68900022 Oct 2015Visibility / Power Window Devices and Controls
• 14V74300019 Nov 2014Seats / Front Assembly / Seat Heater/Cooler
• 13V1230009 Apr 2013Equipment / Other / Labels
• 13V01400016 Jan 2013Seats

1. 16V396000Received 2 Jun 2016. 7,749 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

   Consequence, in the NHTSA record

   If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

   Remedy, in the NHTSA record

   SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

   Report filed by Southeast Toyota Distributors, LLC. Manufacturer campaign number SET16B. Owner notification date in the NHTSA record: 14 Jul 2016.

2. 15V689000Received 22 Oct 2015. 1,814,284 units.

   Visibility / Power Window Devices and Controls

   Defect, in the NHTSA record

   Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.

   Consequence, in the NHTSA record

   If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.

   Report filed by Toyota Motor Engineering & Manufacturing. Manufacturer campaign number C0M. Owner notification date in the NHTSA record: 25 Nov 2015.

3. 14V743000Received 19 Nov 2014. 3,233 units.

   Seats / Front Assembly / Seat Heater/Cooler

   Defect, in the NHTSA record

   Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

   Consequence, in the NHTSA record

   Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

   Remedy, in the NHTSA record

   SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

   Report filed by Southeast Toyota Distributors, LLC. Owner notification date in the NHTSA record: 29 Jan 2015.

4. 13V123000Received 9 Apr 2013. 7,525 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

   Consequence, in the NHTSA record

   An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

   Remedy, in the NHTSA record

   Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   Report filed by Southeast Toyota Distributors, LLC. Owner notification date in the NHTSA record: 28 May 2013.

5. 13V014000Received 16 Jan 2013. 3,235 units.

   Seats

   Defect, in the NHTSA record

   Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

   Consequence, in the NHTSA record

   If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

   Remedy, in the NHTSA record

   Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   Report filed by Southeast Toyota Distributors, LLC. Owner notification date in the NHTSA record: 21 Mar 2013.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2011 Toyota Highlander
• All 2011 vehicles

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash

14

Complaints that report a fire

0

Injuries in the complaints

8

Deaths in the complaints

0

Date of the newest complaint

4 Jun 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19970
2. 19980
3. 20013
4. 20022
5. 20032
6. 20045
7. 20056
8. 20067
9. 20074
10. 200811
11. 20099
12. 201010
13. 20115
14. 20122
15. 20133
16. 20144
17. 20151
18. 20162
19. 20173
20. 20184
21. 20193
22. 20204
23. 20214
24. 20225
25. 20239
26. 20247
27. 20254
28. 20260

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Toyota Highlander: all model years
• Toyota: 65 model lines

Follow by RSS:Toyota recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2011 Toyota HighlanderThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Toyota Highlander?

1,836,026 units in 5 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Toyota Highlander have for all model years?

NHTSA lists 51 recall campaigns for the Toyota Highlander, model years 1997 to 2026. 5 of them name the 2011 model year.

Which component do the complaints about the 2011 Toyota Highlander name most often?

Steering: 34 of 229 component mentions, or 148.5 per 1,000. For all 2011 vehicles the figure is 104.2 per 1,000.

Is an NHTSA investigation of the 2011 Toyota Highlander open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.