2014 Ram 1500: recalls and complaints

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• 23V4110008 Jun 2023Engine and Engine Cooling
• 22V4060009 Jun 2022Fuel System, Diesel / Delivery / Fuel Pump
• 20V47500013 Aug 2020Engine and Engine Cooling / Engine / Diesel
• 19V75700024 Oct 2019Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)
• 19V3470009 May 2019Latches/Locks/Linkages / Tailgate / Latch
• 18V33200017 May 2018Electrical System / Software
• 17V82100020 Dec 2017Power Train / Automatic Transmission / Lever and Linkage / Column Shift
• 17V3020009 May 2017Air Bags / Side/Window / Curtain
• 15V53400021 Aug 2015Air Bags / Side/Window
• 15V51700014 Aug 2015Electrical System / 12v/24v/48v Battery / Cables
• 15V46100023 Jul 2015Equipment / Electrical / Radio/Tape Deck/Cd Etc.
• 15V45900022 Jul 2015Air Bags / Frontal
• 15V46000022 Jul 2015Air Bags / Side/Window
• 14V3920002 Jul 2014Suspension / Rear / Shock Absorber
• 14V1610001 Apr 2014Power Train / Automatic Transmission
• 13V48600017 Oct 2013Electrical System / Instrument Cluster/Panel

1. 23V411000Received 8 Jun 2023. 80,629 units.

   Engine and Engine Cooling

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 66A. Owner notification date in the NHTSA record: 31 Oct 2023.

2. 22V406000Received 9 Jun 2022. 138,645 units.

   Fuel System, Diesel / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

   Consequence, in the NHTSA record

   Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z46. Owner notification date in the NHTSA record: 11 Jan 2024.

3. 20V475000Received 13 Aug 2020. 58,016 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W58. Owner notification date in the NHTSA record: 18 Feb 2021.

4. 19V757000Received 24 Oct 2019. 107,980 units.

   Engine and Engine Cooling / Exhaust System / Emission Control / Gas Recirculation Valve (Egr Valve)

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

   Consequence, in the NHTSA record

   Combustion in the intake manifold can increase the risk of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number VB1. Owner notification date in the NHTSA record: 16 Apr 2020.

5. 19V347000Received 9 May 2019. 1,103,209 units.

   Latches/Locks/Linkages / Tailgate / Latch

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

   Consequence, in the NHTSA record

   If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number V44. Owner notification date in the NHTSA record: 23 May 2019.

6. 18V332000Received 17 May 2018. 4,815,661 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

   Consequence, in the NHTSA record

   If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: 4 Jun 2018.

7. 17V821000Received 20 Dec 2017. 1,482,874 units.

   Power Train / Automatic Transmission / Lever and Linkage / Column Shift

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

   Consequence, in the NHTSA record

   Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T79. Owner notification date in the NHTSA record: 26 Feb 2018.

8. 17V302000Received 9 May 2017. 1,021,279 units.

   Air Bags / Side/Window / Curtain

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

   Consequence, in the NHTSA record

   If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T25. Owner notification date in the NHTSA record: 26 Jun 2017.

9. 15V534000Received 21 Aug 2015. 188,047 units.

   Air Bags / Side/Window

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

   Consequence, in the NHTSA record

   In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.

   Remedy, in the NHTSA record

   Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R47. Owner notification date in the NHTSA record: 7 Oct 2015.

10. 15V517000Received 14 Aug 2015. 1,655 units.

    Electrical System / 12v/24v/48v Battery / Cables

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.

    Consequence, in the NHTSA record

    If the harness shorts, the vehicle may stall and there is an increased risk of a fire.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R43. Owner notification date in the NHTSA record: 8 Oct 2015.

11. 15V461000Received 23 Jul 2015. 1,416,903 units.

    Equipment / Electrical / Radio/Tape Deck/Cd Etc.

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

    Consequence, in the NHTSA record

    Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R40. Owner notification date in the NHTSA record: 25 Aug 2015.

12. 15V459000Received 22 Jul 2015. 1,059,444 units.

    Air Bags / Frontal

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

    Consequence, in the NHTSA record

    This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R36. Owner notification date in the NHTSA record: 18 Sep 2015.

13. 15V460000Received 22 Jul 2015. 667,441 units.

    Air Bags / Side/Window

    Defect, in the NHTSA record

    Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

    Consequence, in the NHTSA record

    Air bags that unexpectedly deploy increase the risk of a crash or injury.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R23. Owner notification date in the NHTSA record: 8 Sep 2015.

14. 14V392000Received 2 Jul 2014. 20,347 units.

    Suspension / Rear / Shock Absorber

    Defect, in the NHTSA record

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

    Consequence, in the NHTSA record

    Damage to the tire or reduced braking increases the risk of a vehicle crash.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

    Report filed by Chrysler Group LLC. Manufacturer campaign number P37. Owner notification date in the NHTSA record: 15 Sep 2014.

15. 14V161000Received 1 Apr 2014. 125 units.

    Power Train / Automatic Transmission

    Defect, in the NHTSA record

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.

    Consequence, in the NHTSA record

    If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.

    Report filed by Chrysler Group LLC. Manufacturer campaign number P13. Owner notification date in the NHTSA record: 21 May 2014.

16. 13V486000Received 17 Oct 2013. 8,370 units.

    Electrical System / Instrument Cluster/Panel

    Defect, in the NHTSA record

    Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

    Consequence, in the NHTSA record

    Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

    Report filed by Chrysler Group LLC. Manufacturer campaign number N59. Owner notification date in the NHTSA record: 25 Nov 2013.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2014 Ram 1500
• All 2014 vehicles

The table shows the 10 components with the most mentions, of 26.

Complaints that report a crash

66

Complaints that report a fire

12

Injuries in the complaints

73

Deaths in the complaints

0

Date of the newest complaint

15 May 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20092
2. 201311
3. 201416
4. 201517
5. 201616
6. 201713
7. 201815
8. 201929
9. 202014
10. 202115
11. 202216
12. 202311
13. 20246
14. 20258
15. 20267

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram 1500: all model years
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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2014 Ram 1500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2014 Ram 1500?

12,170,625 units in 16 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram 1500 have for all model years?

NHTSA lists 95 recall campaigns for the Ram 1500, model years 2009 to 2026. 16 of them name the 2014 model year.

Which component do the complaints about the 2014 Ram 1500 name most often?

Power Train: 112 of 795 component mentions, or 140.9 per 1,000. For all 2014 vehicles the figure is 130.9 per 1,000.

Is an NHTSA investigation of the 2014 Ram 1500 open?

3 investigations have no closing date in the NHTSA file, of 5 that name this model year.