Recall Register

2023 Prevost X3-45: recalls and complaints

NHTSA lists 5 recall campaigns for the 2023 Prevost X3-45. The newest campaign is 24V523000. NHTSA received the report on 9 Jul 2024. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Lift/Ramp. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V523000, in the NHTSA record

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 11,302 units in total.

  • 24V523000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
  • 23V889000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
  • 23V761000Electrical System
  • 23V245000Electrical System
  • 22V221000Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys

  1. 24V523000Received . 2,653 units.

    Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

    Defect, in the NHTSA record
    Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
    Consequence, in the NHTSA record
    An unstable wheelchair increases the risk of injury to lift occupants.
    Remedy, in the NHTSA record
    Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

    Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-26. Owner notification date in the NHTSA record: .

  2. 23V889000Received . 2,100 units.

    Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

    Defect, in the NHTSA record
    Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
    Consequence, in the NHTSA record
    Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
    Remedy, in the NHTSA record
    Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

    Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-03. Owner notification date in the NHTSA record: .

  3. 23V761000Received . 204 units.

    Electrical System

    Defect, in the NHTSA record
    Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
    Consequence, in the NHTSA record
    A relay that overheats can increase the risk of a fire.
    Remedy, in the NHTSA record
    Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.

    Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-42. Owner notification date in the NHTSA record: .

  4. 23V245000Received . 3 units.

    Electrical System

    Defect, in the NHTSA record
    Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit.
    Consequence, in the NHTSA record
    An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
    Remedy, in the NHTSA record
    Prevost will inspect, and replace the grommet if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-13.

    Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR23-13. Owner notification date in the NHTSA record: .

  5. 22V221000Received . 6,342 units.

    Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys

    Defect, in the NHTSA record
    Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
    Consequence, in the NHTSA record
    An overheated alternator bearing can increase the risk of a fire.
    Remedy, in the NHTSA record
    Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.

    Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR22-05. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2023 Prevost X3-45
NumberTypeSubjectComponentOpenedClosedCampaign
PE21011Preliminary evaluationAlternator Front Bearing FailureElectrical System / Alternator/Generator/Regulator13 May 20213 Oct 202222E030

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20051
  2. 20063
  3. 20078
  4. 200815
  5. 200917
  6. 201015
  7. 201114
  8. 201216
  9. 201316
  10. 201412
  11. 201511
  12. 20169
  13. 201711
  14. 20189
  15. 20194
  16. 20206
  17. 20213
  18. 20223
  19. 20235
  20. 20243
  21. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2023 Prevost X3-45: recalls and complaints. https://recallregister.com/vehicle/prevost/x3-45/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Prevost Car (US) Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Prevost X3-45?
11,302 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Prevost X3-45 have for all model years?
NHTSA lists 57 recall campaigns for the Prevost X3-45, model years 2005 to 2025. 5 of them name the 2023 model year.
Is an NHTSA investigation of the 2023 Prevost X3-45 open?
No. The 1 investigation that names this model year has a closing date in the NHTSA file.