2014 Prevost X3-45: recalls and complaints
NHTSA lists 12 recall campaigns for the 2014 Prevost X3-45. The newest campaign is 24V523000. NHTSA received the report on 9 Jul 2024. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Lift/Ramp. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V523000, in the NHTSA record
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
12 campaigns, newest first. 19,137 units in total.
- 24V523000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- 23V889000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- 22V221000Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys
- 18V928000Steering / Linkages / Drag / Link / Connection
- 17V737000Equipment
- 17V618000Fuel System, Diesel / Storage / Tank Assembly
- 17V299000Trailer Hitches
- 15V348000Electrical System / Wiring
- 15V119000Equipment
- 15V107000Seat Belts
- 13V650000Visibility / Windshield Wiper/Washer / Motor
- 13V278000Exterior Lighting / Tail Lights
24V523000Received . 2,653 units.
Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
- Consequence, in the NHTSA record
An unstable wheelchair increases the risk of injury to lift occupants.
- Remedy, in the NHTSA record
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-26. Owner notification date in the NHTSA record: .
23V889000Received . 2,100 units.
Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Consequence, in the NHTSA record
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy, in the NHTSA record
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-03. Owner notification date in the NHTSA record: .
22V221000Received . 6,342 units.
Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys
- Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
- Consequence, in the NHTSA record
An overheated alternator bearing can increase the risk of a fire.
- Remedy, in the NHTSA record
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR22-05. Owner notification date in the NHTSA record: .
18V928000Received . 676 units.
Steering / Linkages / Drag / Link / Connection
- Defect, in the NHTSA record
Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
- Consequence, in the NHTSA record
A complete loss of steering would increase the risk of a crash.
- Remedy, in the NHTSA record
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR19-04. Owner notification date in the NHTSA record: .
17V737000Received . 2,306 units.
Equipment
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy, in the NHTSA record
Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-31. Owner notification date in the NHTSA record: .
17V618000Received . 3,163 units.
Fuel System, Diesel / Storage / Tank Assembly
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
- Consequence, in the NHTSA record
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-28. Owner notification date in the NHTSA record: .
17V299000Received . 407 units.
Trailer Hitches
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
- Consequence, in the NHTSA record
If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-11. Owner notification date in the NHTSA record: .
15V348000Received . 452 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.
- Consequence, in the NHTSA record
The damaged wires may activate the AFSS and shutdown the engine, increasing the risk of a vehicle crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will relocate the AFSS LTD wiring, free of charge. The recall began on July 17, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-30.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-30. Owner notification date in the NHTSA record: .
15V119000Received . 291 units.
Equipment
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2014-2015 Prevost XLII-45, X3-45, X3-45 VIP, H3-41, H3-45, and H3-45 VIP motorcoaches manufactured July 23, 2013, to November 28, 2014, and equipped with certain Kidde plastic valve disposable handheld fire extinguishers. These fire extinguishers may not fully discharge as designed when the lever is pressed.
- Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury to the bus occupants.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect and replace the fire extinguisher if necessary, free of charge. The recall began March 27, 2015. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-03.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-03. Owner notification date in the NHTSA record: .
15V107000Received . 38 units.
Seat Belts
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2014 X3-45 commuter coaches manufactured October 1, 2014, to January 29, 2015, and equipped with Recaro-brand driver seats with a two-point seat belt and inward-facing retractor configuration. These seats have a seat belt retractor that may not lock as intended when the occupant has the seat in the full back position.
- Consequence, in the NHTSA record
If the seat belt retractor does not lock, the seat occupant may not be properly restrained during a vehicle crash, increasing their risk of personal injury.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect and reconfigure the seat belt to provide the needed clearance, free of charge. The recall began in March 2015. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR15-308.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-308. Owner notification date in the NHTSA record: .
13V650000Received . 682 units.
Visibility / Windshield Wiper/Washer / Motor
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2013 X3-45 VIP motorhomes, H3 VIP motorhomes and XLII-45 Entertainers and model year 2012-2014 model year X3-45, H3-41, H3-45 coaches manufactured June 6, 2011, through May 17, 2013, equipped with JAKO windshield wiper motors, model SWF403195. In the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.
- Consequence, in the NHTSA record
Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on February 26, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-02.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR14-02. Owner notification date in the NHTSA record: .
13V278000Received . 27 units.
Exterior Lighting / Tail Lights
- Defect, in the NHTSA record
Prevost is recalling certain model year 2013 X3-45 Entertainer coach shells and certain model year 2014 X3-45 highway coaches manufactured October 9, 2012, through June 6, 2013. Improper voltage is being supplied to the tail lamps causing the brightness of the tail lamps to exceed the requirements of Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence, in the NHTSA record
Drivers may mistake exceedingly bright tail lamps to be brake lamps confusing following drivers about the intention to brake, increasing the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners and dealers will update the lamp controller software to ensure the correct voltage is reaching the affected lamps, free of charge. The recall began on August 22, 2013. Prevost's recall number is SR13-53. Owners may contact Prevost at 1-336-393-2233.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR13-53. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE21011 | Preliminary evaluation | Alternator Front Bearing Failure | Electrical System / Alternator/Generator/Regulator | 13 May 2021 | 3 Oct 2022 | 22E030 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2014 Prevost X3-45The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2014 Prevost X3-45: recalls and complaints. https://recallregister.com/vehicle/prevost/x3-45/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Prevost Car (US) Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2014 Prevost X3-45?
- 19,137 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Prevost X3-45 have for all model years?
- NHTSA lists 57 recall campaigns for the Prevost X3-45, model years 2005 to 2025. 12 of them name the 2014 model year.
- Is an NHTSA investigation of the 2014 Prevost X3-45 open?
- No. The 1 investigation that names this model year has a closing date in the NHTSA file.