2009 Prevost X3-45: recalls and complaints
NHTSA lists 17 recall campaigns for the 2009 Prevost X3-45. The newest campaign is 24V523000. NHTSA received the report on 9 Jul 2024. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Lift/Ramp. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V523000, in the NHTSA record
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
17 campaigns, newest first. 10,870 units in total.
- 24V523000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- 18V928000Steering / Linkages / Drag / Link / Connection
- 17V618000Fuel System, Diesel / Storage / Tank Assembly
- 15V349000Electrical System / 12v/24v/48v Battery / Cables
- 15V122000Fuel System, Diesel
- 14V073000Electrical System
- 13V532000Vehicle Speed Control / Accelerator Pedal
- 13V534000Electrical System / 12v/24v/48v Battery / Cables
- 13V039000Vehicle Speed Control / Accelerator Pedal
- 12V315000Electrical System / 12v/24v/48v Battery / Cables
- 12V309000Equipment
- 12V303000Vehicle Speed Control / Accelerator Pedal
- 10V117000Equipment Adaptive/Mobility
- 09V190000Steering / Linkages / Tie Rod Assembly
- 08V610000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- 08V597000Seats
- 08V448000Structure
24V523000Received . 2,653 units.
Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
- Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
- Consequence, in the NHTSA record
An unstable wheelchair increases the risk of injury to lift occupants.
- Remedy, in the NHTSA record
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-26. Owner notification date in the NHTSA record: .
18V928000Received . 676 units.
Steering / Linkages / Drag / Link / Connection
- Defect, in the NHTSA record
Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
- Consequence, in the NHTSA record
A complete loss of steering would increase the risk of a crash.
- Remedy, in the NHTSA record
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR19-04. Owner notification date in the NHTSA record: .
17V618000Received . 3,163 units.
Fuel System, Diesel / Storage / Tank Assembly
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
- Consequence, in the NHTSA record
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-28. Owner notification date in the NHTSA record: .
15V349000Received . 314 units.
Electrical System / 12v/24v/48v Battery / Cables
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2006-2010 X3-45 coaches manufactured January 11, 2006, to April 12, 2010. The affected vehicles have booster stud connections that may rust. As they rust, the stud may weaken and break, allowing the power cable to ground against the vehicle frame.
- Consequence, in the NHTSA record
If the power cable electrically shorts against the frame, there would be an increased risk of a fire.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will install a protective box over the connection to prevent the power cable from contacting the frame if it comes loose. Any cable that is corroded will be replaced, free of charge. The recall began on July 24, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-27.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-27. Owner notification date in the NHTSA record: .
15V122000Received . 455 units.
Fuel System, Diesel
- Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
- Consequence, in the NHTSA record
The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-04. Owner notification date in the NHTSA record: .
14V073000Received . 190 units.
Electrical System
- Defect, in the NHTSA record
Prevost Cars Inc. (Prevost) is recalling certain model year 2008-2010 X3-45 Coaches equipped with Sure Power-brand DC to DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
- Consequence, in the NHTSA record
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will replace the converters, free of charge. The recall began on April 15, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-12.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR14-12. Owner notification date in the NHTSA record: .
13V532000Received . 81 units.
Vehicle Speed Control / Accelerator Pedal
- Defect, in the NHTSA record
Prevost is recalling certain model year 2009-2010 H3-45 and model year 2009 H3-41, X3-45, XLII Converted Coach Shells and XLII-45 Entertainer Converted coach and model year 2008 H3-VIP coach shells. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
- Consequence, in the NHTSA record
If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will replace the affected accelerator pedals, free of charge. The recall began on December 17, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is SR13-72.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR13-72. Owner notification date in the NHTSA record: .
13V534000Received . 142 units.
Electrical System / 12v/24v/48v Battery / Cables
- Defect, in the NHTSA record
Prevost is recalling certain model year 2008-2009 X3-45 and X3-45 Entertainer coach buses manufactured November 2, 2006, through November 27, 2008. In the affected buses there are two battery cables. One of cables may have been inadvertently installed in a p-clamp. As a result, the cable that is not run through the p-clamp may rub against the p-clamp causing a short circuit.
- Consequence, in the NHTSA record
A short may result in a vehicle fire.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will remove the p-clamp, inspect, and replace the affected battery cable as necessary, free of charge. The recall began on December 16, 2013. Owners may contact Prevost at 1-418-883-2888. Prevost's recall number is SR13-73.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR13-73. Owner notification date in the NHTSA record: .
13V039000Received . 1,033 units.
Vehicle Speed Control / Accelerator Pedal
- Defect, in the NHTSA record
Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
- Consequence, in the NHTSA record
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR13-07. Owner notification date in the NHTSA record: .
12V315000Received . 428 units.
Electrical System / 12v/24v/48v Battery / Cables
- Defect, in the NHTSA record
Prevost is recalling certain model year 2007-2009 x3-45 coaches equipped with volvo d13 engines. The jump-start positive terminal block cable may be missing a protective sleeve, which may allow a short-circuit if it contacts other vehicle structures.
- Consequence, in the NHTSA record
If a short-circuit occurs, there is an increased risk of fire.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect the cable and, as necessary, add protective tubing free of charge. The recall began on july 17, 2012. Owners may contact prevost at 1-418-883-2888.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR12-24. Owner notification date in the NHTSA record: .
12V309000Received . 98 units.
Equipment
- Defect, in the NHTSA record
Prevost is recalling certain model year 2008-2010 h3-45, model year 2009-2010 x3-45, and model year 2009 mth xlii-45e vehicles, all equipped with volvo d13 engines and an automatic fire detection and suppression system (afss) . The afss linear thermal detector may come in contact or rub against brackets or clamps.
- Consequence, in the NHTSA record
If this occurs, the afss may activate with no fire present and the stop engine feature will be activated, bringing the vehicle to an unplanned stop, increasing the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners and dealers will inspect and secure the linear thermal detector, free of charge. The safety recall began in july 2012. Owners may contact prevost car INC., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR12-20. Owner notification date in the NHTSA record: .
12V303000Received . 400 units.
Vehicle Speed Control / Accelerator Pedal
- Defect, in the NHTSA record
Prevost is recalling certain model year 2007-2011 h3-45 and model year 2009-2011 x3-45 coaches equipped with volvo d13 engines. The accelerator pedal throttle position sensor may be inoperative due to a permanent idle signal.
- Consequence, in the NHTSA record
If this occurs, the vehicle may stop responding to input from the accelerator pedal, and thus become stopped in traffic, increasing the risk of a crash.
- Remedy, in the NHTSA record
Prevost will notify owners, and dealers will replace the accelerator pedal throttle sensor, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost at 1-418-883-2888.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR12-16. Owner notification date in the NHTSA record: .
10V117000Received . 280 units.
Equipment Adaptive/Mobility
- Defect, in the NHTSA record
Prevost has notified NHTSA of a defect in certain model year 2008-2010 motor coaches fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.
- Consequence, in the NHTSA record
The user of the lift could be injured should the lift move without the restraint belt properly buckled.
- Remedy, in the NHTSA record
Prevost coach is working with ricon and prevost will be handling the remedy for this campaign through safety recall (sr10-19). Prevost will provide customers with a warning decal and a dvd-based training aid. The recall began on june 14, 2010. Owners may contact prevost technical publications at 1-418-831-5432 x 235 or by email at dominique.gagnon@volvo.com.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR10-19. Owner notification date in the NHTSA record: .
09V190000Received . 47 units.
Steering / Linkages / Tie Rod Assembly
- Defect, in the NHTSA record
Prevost is recalling 47 my 2009 x3-45 and my 2010 h3-41, and h3-45 coaches equipped with dana i-beam axle front suspension. The dimension of the steering drag link tie rod end does not meet the manufacturer's requirements.
- Consequence, in the NHTSA record
The tie rod end could break and create loss of steering control, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect the drag link tie rod end and replace the part free of charge. The recall began on june 30, 2009. Owners may contact prevost at 1-418-883-2888.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR09-09. Owner notification date in the NHTSA record: .
08V610000Received . 640 units.
Steering / Hydraulic Power Assist / Hose, Piping, and Connections
- Defect, in the NHTSA record
Prevost is recalling 395 my 2007-2009 mth xl2-45, mth xl2-45e, and x3-45 motor homes and motor coaches. On some vehicles, the power steering hose protective skin has been damaged at assembly, leaving the metal braiding exposed to the environment.
- Consequence, in the NHTSA record
Over time, the metallic braiding may rust up to a point where the hose will give up under pressure. This could result in a loss of control increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will repair the power steering hose assembly. The recall is expected to begin during november 2008. Owners may contact prevost at 1-418-831-5432.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR08-22. Owner notification date in the NHTSA record: .
08V597000Received . 81 units.
Seats
- Defect, in the NHTSA record
Prevost is recalling 81 my 2008-2009 x3-45, h3-41, and h3-45 motor coaches. During production the wrong grade 5 bolts were used to install the pedestal of the passenger seat. There is a possibility that the bolts would break at installation or during the normal use of the vehicle.
- Consequence, in the NHTSA record
In the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury.
- Remedy, in the NHTSA record
Dealers will replace the bolts with the correct specified bolts free of charge. The recall began on november 18, 2008. Owners may contact prevost at 1-418-831-5432.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR08-21. Owner notification date in the NHTSA record: .
08V448000Received . 189 units.
Structure
- Defect, in the NHTSA record
Prevost is recalling 189 my 2008-2009 xlii-45, xlii-45e, x3-45 motor homes and h3-41, h3-45, and vip motor coaches. Due to improper installation of the escape hatch retaining bolts, these bolts can break.
- Consequence, in the NHTSA record
If the bolts break, the escape hatch can fall down on to the roadway, increasing the risk of property damage or a crash.
- Remedy, in the NHTSA record
Prevost will provide parts and installation instructions to the owners of the affected vehicles. The recall began on october 21, 2008. Owners may contact prevost at 1-418-883-3391.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR08-12. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Prevost X3-45The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Prevost X3-45: recalls and complaints. https://recallregister.com/vehicle/prevost/x3-45/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Prevost Car (US) Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Prevost X3-45?
- 10,870 units in 17 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Prevost X3-45 have for all model years?
- NHTSA lists 57 recall campaigns for the Prevost X3-45, model years 2005 to 2025. 17 of them name the 2009 model year.
- Is an NHTSA investigation of the 2009 Prevost X3-45 open?
- The NHTSA investigation file has no investigation that names this model year.