2012 Prevost X3-45: recalls and complaints

NHTSA lists 16 recall campaigns for the 2012 Prevost X3-45. The newest campaign is 24V523000. NHTSA received the report on 9 Jul 2024. The NHTSA record gives the component Equipment Adaptive/Mobility / Wheelchair Lift/Ramp. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V523000, in the NHTSA record

Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

16 campaigns, newest first. 20,661 units in total.

24V5230009 Jul 2024Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
23V88900022 Dec 2023Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
22V2210006 Apr 2022Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys
18V92800021 Dec 2018Steering / Linkages / Drag / Link / Connection
17V73700020 Nov 2017Equipment
17V6180004 Oct 2017Fuel System, Diesel / Storage / Tank Assembly
15V3480005 Jun 2015Electrical System / Wiring
15V1220002 Mar 2015Fuel System, Diesel
14V20600018 Apr 2014Seat Belts
13V65000026 Dec 2013Visibility / Windshield Wiper/Washer / Motor
13V0390007 Feb 2013Vehicle Speed Control / Accelerator Pedal
12V60000026 Dec 2012Suspension / Front
12V5640006 Dec 2012Equipment
12V51100018 Oct 2012Electrical System
12V33700018 Jul 2012Electrical System
12V30000028 Jun 2012Steering / Gear Box (Other Than Rack and Pinion)

24V523000Received 9 Jul 2024. 2,653 units.
Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Consequence, in the NHTSA record
An unstable wheelchair increases the risk of injury to lift occupants.
Remedy, in the NHTSA record
Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-26. Owner notification date in the NHTSA record: 25 Apr 2025.
23V889000Received 22 Dec 2023. 2,100 units.
Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence, in the NHTSA record
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy, in the NHTSA record
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR24-03. Owner notification date in the NHTSA record: 16 Sep 2024.
22V221000Received 6 Apr 2022. 6,342 units.
Engine and Engine Cooling / Engine / Gasoline / Belts and Associated Pulleys
Defect, in the NHTSA record
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Consequence, in the NHTSA record
An overheated alternator bearing can increase the risk of a fire.
Remedy, in the NHTSA record
Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Report filed by Prevost Car (US) Inc.. Manufacturer campaign number SR22-05. Owner notification date in the NHTSA record: 30 Sep 2022.
18V928000Received 21 Dec 2018. 676 units.
Steering / Linkages / Drag / Link / Connection
Defect, in the NHTSA record
Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Consequence, in the NHTSA record
A complete loss of steering would increase the risk of a crash.
Remedy, in the NHTSA record
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR19-04. Owner notification date in the NHTSA record: 3 Jun 2019.
17V737000Received 20 Nov 2017. 2,306 units.
Equipment
Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy, in the NHTSA record
Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-31. Owner notification date in the NHTSA record: 11 Jul 2018.
17V618000Received 4 Oct 2017. 3,163 units.
Fuel System, Diesel / Storage / Tank Assembly
Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence, in the NHTSA record
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR17-28. Owner notification date in the NHTSA record: 4 Dec 2017.
15V348000Received 5 Jun 2015. 452 units.
Electrical System / Wiring
Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2014 X3-45, XLII-45, H3-41, and H3-45 coaches manufactured November 30, 2009, to August 12, 2014. In the affected vehicles, the wires for the Automatic Fire Suppression System (AFSS) Linear Thermal Detector (LTD) may be damaged by temperatures in the engine compartment.
Consequence, in the NHTSA record
The damaged wires may activate the AFSS and shutdown the engine, increasing the risk of a vehicle crash.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will relocate the AFSS LTD wiring, free of charge. The recall began on July 17, 2015. Owners may contact Prevost customer service at 1-800-463-7738. Prevost's number for this recall is SR15-30.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-30. Owner notification date in the NHTSA record: 17 Jul 2015.
15V122000Received 2 Mar 2015. 455 units.
Fuel System, Diesel
Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2007-2012 XLII, X3-45, H3-41, H3-45, and H3-45 VIP vehicles manufactured July 5, 2007, to May 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Consequence, in the NHTSA record
The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on March 26, 2015. Owners may contact Prevost customer service at 1-418-883-3391. Prevost's number for this recall is SR15-04.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR15-04. Owner notification date in the NHTSA record: 26 Mar 2015.
14V206000Received 18 Apr 2014. 80 units.
Seat Belts
Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2010-2013 X3-45 and 2010-2014 H3-45 coaches manufactured May 1, 2010, through November 7, 2013, and equipped with Amaya Seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to the seat belt.
Consequence, in the NHTSA record
A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. The recall began on June 16, 2014. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR14-26.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR14-26. Owner notification date in the NHTSA record: 16 Jun 2014.
13V650000Received 26 Dec 2013. 682 units.
Visibility / Windshield Wiper/Washer / Motor
Defect, in the NHTSA record
Prevost Cars, Inc. (Prevost) is recalling certain model year 2012-2013 X3-45 VIP motorhomes, H3 VIP motorhomes and XLII-45 Entertainers and model year 2012-2014 model year X3-45, H3-41, H3-45 coaches manufactured June 6, 2011, through May 17, 2013, equipped with JAKO windshield wiper motors, model SWF403195. In the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.
Consequence, in the NHTSA record
Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on February 26, 2014. Owners may contact Prevost at 1-418-883-2888. Prevost's number for this recall is SR14-02.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR14-02. Owner notification date in the NHTSA record: 26 Feb 2014.
13V039000Received 7 Feb 2013. 1,033 units.
Vehicle Speed Control / Accelerator Pedal
Defect, in the NHTSA record
Prevost is recalling certain model year 2008-2013 X3-45, H3-41 and H3-45 coaches, model year 2011-2013 H3-45 VIP coaches, model year 2012-2013 X3-45 VIP coaches, and model year 2009-2013 XLII-45 Entertainer coaches manufactured from May 16, 2007, through March 14, 2013 and equipped with Volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
Consequence, in the NHTSA record
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Remedy, in the NHTSA record
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on May 2, 2013. Owners may contact Prevost at 1-418-831-2046.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR13-07. Owner notification date in the NHTSA record: 2 May 2013.
12V600000Received 26 Dec 2012. 196 units.
Suspension / Front
Defect, in the NHTSA record
Prevost is recalling certain model year 2011 and 2012 X3-45 Prevost coaches manufactured from March 25, 2011, through March 20, 2012. The left side radius rod support for the front I-beam suspension system may have been made from the wrong materials and thus, may suddenly break.
Consequence, in the NHTSA record
If the rod breaks while the vehicle is in use, stability and vehicle control may be lost, increasing the risk of a crash.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will insepct the vehicles and replace any affected radius rod supports, free of charge. The recall began on January 28, 2013. Owners may contact Prevost at 1-418-883-2888.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR13-01. Owner notification date in the NHTSA record: 28 Jan 2013.
12V564000Received 6 Dec 2012. 87 units.
Equipment
Defect, in the NHTSA record
Prevost is recalling certain model year 2011-2012 X3-45 coach buses manufactured June 3, 2010, through August 25, 2011 and equipped with an Automatic Fire Detection and Suppression System (AFSS). As built, the affected vehicles have the AFSS storage tank in the engine compartment. High temperatures in the engine compartment area may cause the pressure relief valve to release the contents of the AFSS storage tank.
Consequence, in the NHTSA record
If the event of a fire, the AFSS may not operate as designed, increasing the risk of injury to the coach occupants.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will relocate the extinguisher storage tank, free of charge. The recall began on December 19, 2012. Owners may contact Prevost at 1-418-883-2888 x 6558.
Report filed by Prevost Cars, Inc.. Manufacturer campaign number SR12-47. Owner notification date in the NHTSA record: 19 Dec 2012.
12V511000Received 18 Oct 2012. 91 units.
Electrical System
Defect, in the NHTSA record
Prevost is recalling certain model year 2012-2013 X3-45 and XLII-45 coach buses, manufactured between November 15, 2011, and August 14, 2012. The power cables may rub against sharp edges in both the rear junction box and the condenser compartment, resulting in a short-circuit.
Consequence, in the NHTSA record
If the power cables short-circuit, a vehicle fire may result.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will re-route and repair the affected power cables, as necessary, free of charge. The recall began on November 14, 2012. Owners may contact Prevost at 1-418-883-2888 x 6558.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR12-39. Owner notification date in the NHTSA record: 14 Nov 2012.
12V337000Received 18 Jul 2012. 293 units.
Electrical System
Defect, in the NHTSA record
Prevost is recalling certain model year 2011-2013 X3-45 and XLII Entertainer Bus vehicles, manufactured from November 24, 2010, through July 3, 2012. The power cable may come in contact, or rub against sharp, abrasive edges.
Consequence, in the NHTSA record
If this occurs, a short-circuit, or fire may result, increasing the risk of personal injury.
Remedy, in the NHTSA record
Prevost will notify owners, and dealers will inspect and, as necessary, repair the power cables free of charge. The safety recall is expected to begin during August 2012. Owners may contact Prevost Car Inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR12-26. Owner notification date in the NHTSA record: 13 Aug 2012.
12V300000Received 28 Jun 2012. 52 units.
Steering / Gear Box (Other Than Rack and Pinion)
Defect, in the NHTSA record
Prevost is recalling certain model year 2012 vip45, x3-45, and xlii vehicles. The steering gearbox bolts may be too long to have been sufficiently torqued.
Consequence, in the NHTSA record
Over time, the steering gearbox bolts may start to loosen, leading to reduced steering function, increasing the risk of a crash.
Remedy, in the NHTSA record
Prevost will notify owners and dealers will replace the bolts, free of charge. The safety recall is expected to begin during august 2012. Owners may contact prevost car INC., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Report filed by PREVOST CARS, INC.. Manufacturer campaign number SR12-19. Owner notification date in the NHTSA record: 3 Aug 2012.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2012 Prevost X3-45
Number	Type	Subject	Component	Opened	Closed	Campaign
PE21011	Preliminary evaluation	Alternator Front Bearing Failure	Electrical System / Alternator/Generator/Regulator	13 May 2021	3 Oct 2022	22E030

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2012 Prevost X3-45The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2012 Prevost X3-45: recalls and complaints. https://recallregister.com/vehicle/prevost/x3-45/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Prevost Car (US) Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2012 Prevost X3-45?: 20,661 units in 16 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Prevost X3-45 have for all model years?: NHTSA lists 57 recall campaigns for the Prevost X3-45, model years 2005 to 2025. 16 of them name the 2012 model year.
Is an NHTSA investigation of the 2012 Prevost X3-45 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.