2020 Nissan Murano: recalls and complaints
NHTSA lists 2 recall campaigns for the 2020 Nissan Murano. The newest campaign is 21V402000. NHTSA received the report on 27 May 2021. The NHTSA record gives the component Suspension / Rear / Axle / Spindle. NHTSA has 43 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 21V402000, in the NHTSA record
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 29,499 units in total.
21V402000Received . 14,276 units.
Suspension / Rear / Axle / Spindle
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
- Consequence, in the NHTSA record
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
21V170000Received . 15,223 units.
Steering / Linkages
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
- Consequence, in the NHTSA record
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
- Remedy, in the NHTSA record
Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Report filed by Nissan North America, Inc.. Manufacturer campaign number PC797. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
43 complaints, 62 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2020 Nissan Murano
- All 2020 vehicles
| Component | 2020 Murano | All 2020 vehicles | Murano, all years | Mentions |
|---|---|---|---|---|
| Forward Collision Avoidance | 290.3 | 66.1 | 14.1 | 18 |
| Unknown or Other | 161.3 | 115.3 | 59.6 | 10 |
| Suspension | 112.9 | 20.6 | 30.9 | 7 |
| Steering | 80.6 | 41.3 | 31.7 | 5 |
| Service Brakes | 64.5 | 46.4 | 64.7 | 4 |
| Visibility/Wiper | 48.4 | 40.2 | 23.1 | 3 |
| Power Train | 48.4 | 117.7 | 120.8 | 3 |
| Structure | 32.3 | 45.9 | 38.9 | 2 |
| Seat Belts | 32.3 | 10.6 | 8.3 | 2 |
| Wheels | 32.3 | 9.5 | 10.4 | 2 |
The table shows the 10 components with the most mentions, of 16.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 2
- Deaths in the complaints
- 0
- Date of the newest complaint
- 17 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2020 Nissan MuranoThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2020 Nissan Murano: recalls and complaints. https://recallregister.com/vehicle/nissan/murano/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Nissan North America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2020 Nissan Murano?
- 29,499 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Nissan Murano have for all model years?
- NHTSA lists 26 recall campaigns for the Nissan Murano, model years 2003 to 2026. 2 of them name the 2020 model year.
- Which component do the complaints about the 2020 Nissan Murano name most often?
- Forward Collision Avoidance: 18 of 62 component mentions, or 290.3 per 1,000. For all 2020 vehicles the figure is 66.1 per 1,000.
- Is an NHTSA investigation of the 2020 Nissan Murano open?
- The NHTSA investigation file has no investigation that names this model year.