Recall Register

2019 Mercedes-Benz Sprinter (VS30): recalls and complaints

NHTSA advisory: do not driveCampaign 19V070000. NHTSA received the report on . 4,358 units. Steering / Gear Box / Shaft Sector

Remedy of campaign 19V070000, in the NHTSA record

Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 14 recall campaigns for the 2019 Mercedes-Benz Sprinter (VS30). The newest campaign is 23V100000. NHTSA received the report on 17 Feb 2023. The NHTSA record gives the component Electrical System / Wiring / Fuses and Circuit Breakers. NHTSA has 4 complaints on file for this model year. 1 NHTSA investigation names this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V100000, in the NHTSA record

Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

14 campaigns, newest first. 175,360 units in total.

  • 23V100000Electrical System / Wiring / Fuses and Circuit Breakers
  • 21V360000Electronic Stability Control (ESC) / Control Module / Software
  • 21V241000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
  • 21V237000Equipment / Other / Labels
  • 20V756000Equipment / Other / Owners/Service/Other Manual
  • 20V453000Fuel System, Gasoline / Delivery / Fuel Pump
  • 20V426000Suspension / Rear / Springs / Leaf Spring Assembly / Leaf
  • 20V427000Suspension / Rear
  • 20V322000Seats
  • 20V180000Equipment / Other / Owners/Service/Other Manual
  • 20V181000Structure / Frame and Members / Underbody Shields
  • 19V908000Equipment
  • 19V121000Exterior Lighting / Fog Lights
  • 19V070000Steering / Gear Box / Shaft SectorAdvisory
  1. 23V100000Received . 52,993 units.

    Electrical System / Wiring / Fuses and Circuit Breakers

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
    Consequence, in the NHTSA record
    A wiring harness that overheats increases the risk of a fire.
    Remedy, in the NHTSA record
    Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number 8297010. Owner notification date in the NHTSA record: .

  2. 21V360000Received . 168 units.

    Electronic Stability Control (ESC) / Control Module / Software

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
    Consequence, in the NHTSA record
    The ESP may not respond as intended during certain driving scenarios, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3HOLAPLI. Owner notification date in the NHTSA record: .

  3. 21V241000Received . 4,444 units.

    Steering / Hydraulic Power Assist / Hose, Piping, and Connections

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
    Consequence, in the NHTSA record
    A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPX. Owner notification date in the NHTSA record: .

  4. 21V237000Received . 1 unit.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
    Consequence, in the NHTSA record
    The consumer may not receive information about open safety-recall campaigns, increasing the risk of injury, a crash, or fire.
    Remedy, in the NHTSA record
    DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VINCHA.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3VINCHA. Owner notification date in the NHTSA record: .

  5. 20V756000Received . 9 units.

    Equipment / Other / Owners/Service/Other Manual

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
    Consequence, in the NHTSA record
    If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3PRIDIBA. Owner notification date in the NHTSA record: .

  6. 20V453000Received . 46 units.

    Fuel System, Gasoline / Delivery / Fuel Pump

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The affected Sprinter vehicles from platform 907 (VS30) might have an open port on the fuel delivery module (fuel pump).
    Consequence, in the NHTSA record
    An open port on the fuel pump module may result in fuel leaking onto the roadway, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will check for the additional nozzle on the fuel pump and install a closure onto the nozzle as needed, free of charge. The recall began September 18, 2020. Owners may contact DVUSA customer service at 1-800-367-6372. MBUSA's number for this recall is VS3KRASTUF.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3KRASTUF. Owner notification date in the NHTSA record: .

  7. 20V426000Received . 26 units.

    Suspension / Rear / Springs / Leaf Spring Assembly / Leaf

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The incorrect leaf spring shims may have been installed between the rear axle and the leaf springs possibly affecting the vehicle's handling. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
    Consequence, in the NHTSA record
    The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3LEFSPRI. Owner notification date in the NHTSA record: .

  8. 20V427000Received . 4 units.

    Suspension / Rear

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. The chassis may be missing the additional stabilization required for its cargo capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
    Consequence, in the NHTSA record
    If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3FAHRBA. Owner notification date in the NHTSA record: .

  9. 20V322000Received . 11,013 units.

    Seats

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
    Consequence, in the NHTSA record
    If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3DREHSIK. Owner notification date in the NHTSA record: .

  10. 20V180000Received . 52,127 units.

    Equipment / Other / Owners/Service/Other Manual

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
    Consequence, in the NHTSA record
    If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began May 18, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BAUTOP.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BAUTOP. Owner notification date in the NHTSA record: .

  11. 20V181000Received . 48,791 units.

    Structure / Frame and Members / Underbody Shields

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
    Consequence, in the NHTSA record
    Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. The recall began May 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3BRADVER. Owner notification date in the NHTSA record: .

  12. 19V908000Received . 183 units.

    Equipment

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.
    Consequence, in the NHTSA record
    If the lashing rails disconnect, the cargo could become unsecured, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number VS3ZUSCHI. Owner notification date in the NHTSA record: .

  13. 19V121000Received . 1,197 units.

    Exterior Lighting / Fog Lights

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles equipped with LED rear fog lights. The lights may not illuminate, despite the rear fog light switch being turned on.
    Consequence, in the NHTSA record
    The lack of functioning rear fog lamps prevents the enhanced visibility of the vehicle to other drivers on the road, increasing the risk of crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will update the software settings of the control unit body controller, free of charge. The recall began April 18, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  14. 19V070000Received . 4,358 units.

    Steering / Gear Box / Shaft SectorDo-not-drive advisory

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (Daimler Vans) is recalling certain 2019 Mercedes-Benz Sprinter VS30 vehicles. The steering shaft that connects to the steering gear may disconnect without warning.
    Consequence, in the NHTSA record
    The steering shaft disconnecting from the steering gear can cause a sudden loss of steering control, increasing risk of a crash.
    Remedy, in the NHTSA record
    Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number 2019010006. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

4 complaints, 8 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2019 Mercedes-Benz Sprinter (VS30): component mentions in complaints
ComponentMentions
Equipment2
Power Train1
Trailer Hitches1
Electrical System1
Service Brakes1
Engine1
Unknown or Other1
Complaints that report a crash
1
Complaints that report a fire
1
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
23 Dec 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2019 Mercedes-Benz Sprinter (VS30), by the year NHTSA received them. The largest year is 2021, with 2 complaints.

Investigations

NHTSA investigations that name the 2019 Mercedes-Benz Sprinter (VS30)
NumberTypeSubjectComponentOpenedClosedCampaign
PE21019Preliminary evaluationVehicle Rolls Away While in ParkPower Train / Automatic Transmission2 Aug 202127 May 202221V972000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 201914
  2. 20203

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2019 Mercedes-Benz Sprinter (VS30): recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/sprinter-vs30/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Mercedes-Benz Sprinter (VS30)?
175,360 units in 14 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz Sprinter (VS30) have for all model years?
NHTSA lists 15 recall campaigns for the Mercedes-Benz Sprinter (VS30), model years 2019 to 2020. 14 of them name the 2019 model year.
Which component do the complaints about the 2019 Mercedes-Benz Sprinter (VS30) name most often?
Equipment: 2 of 8 component mentions.
Is an NHTSA investigation of the 2019 Mercedes-Benz Sprinter (VS30) open?
No. The 1 investigation that names this model year has a closing date in the NHTSA file.