2021 Mercedes-Benz S 580: recalls and complaints

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• 25V11600024 Feb 2025Service Brakes, Hydraulic / Foundation Components
• 24V80700025 Oct 2024Electrical System / Software
• 24V70400020 Sep 2024Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
• 23V44500026 Jun 2023Fuel System, Gasoline / Delivery / Fuel Pump
• 23V20000024 Mar 2023Structure / Frame and Members
• 23V09800017 Feb 2023Visibility / Fixed Panaramic Roof/Sky Light Assembly
• 22V49300011 Jul 2022Back Over Prevention / Display Function
• 22V36500020 May 2022Electrical System / Software
• 22V2140001 Apr 2022Steering / Column
• 22V18900025 Mar 2022Steering / Steering Wheel/Handle Bar
• 22V16700018 Mar 2022Exterior Lighting / Hazard Flashing Warning Lights
• 22V1240004 Mar 2022Air Bags / Critical Fasteners
• 21V93100029 Nov 2021Electrical System / Software
• 21V84300029 Oct 2021Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software
• 21V78900011 Oct 2021Air Bags / Sensor / Occupant Classification / Front Passenger
• 21V70400010 Sep 2021Fuel System, Gasoline / Delivery / Fuel Pump

1. 25V116000Received 24 Feb 2025. 20,339 units.

   Service Brakes, Hydraulic / Foundation Components

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 S 500, Maybach S 580 4MATIC, 2021-2023 S 580 4MATIC, 2022 S 680 4MATIC, and 2023 S 580e 4MATIC vehicles. The front brake hoses may rupture and leak brake fluid.

   Consequence, in the NHTSA record

   A brake fluid leak can extend the distance needed to stop the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025030007.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2025030007. Owner notification date in the NHTSA record: 25 Apr 2025.

2. 24V807000Received 25 Oct 2024. 21 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

   Consequence, in the NHTSA record

   A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

   Remedy, in the NHTSA record

   Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024110002. Owner notification date in the NHTSA record: 6 Dec 2024.

3. 24V704000Received 20 Sep 2024. 27,190 units.

   Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024100007. Owner notification date in the NHTSA record: 15 Nov 2024.

4. 23V445000Received 26 Jun 2023. 143,551 units.

   Fuel System, Gasoline / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

   Consequence, in the NHTSA record

   A loss of drive power can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023070012. Owner notification date in the NHTSA record: 29 Sep 2023.

5. 23V200000Received 24 Mar 2023. 6 units.

   Structure / Frame and Members

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S580 and S580 vehicles. The bulkhead that separates the engine compartment from the passenger compartment may not have been properly sealed, causing water to drain into the passenger compartment. Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, disabling safety features, including seat belt tightening and seat adjustments (PreSafe system).

   Consequence, in the NHTSA record

   Disabled safety features, including seat belt tightening and seat adjustments, can increase the risk of injury in a crash.

   Remedy, in the NHTSA record

   Dealers will repair the bulkhead front wall sealing, free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023040009.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023040009. Owner notification date in the NHTSA record: 12 May 2023.

6. 23V098000Received 17 Feb 2023. 1 unit.

   Visibility / Fixed Panaramic Roof/Sky Light Assembly

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.

   Consequence, in the NHTSA record

   A detached glass panel may become a road hazard, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023020008.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023020008. Owner notification date in the NHTSA record: 17 Mar 2023.

7. 22V493000Received 11 Jul 2022. 8,530 units.

   Back Over Prevention / Display Function

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 AMG EQS53, EQS580, EQS450, 2021 S500, S580, and Maybach S580 vehicles. The rearview camera may not display the rearview image due to a software error in the MBUX multimedia system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

   Consequence, in the NHTSA record

   An inoperative rearview camera display reduces the driver's rear view, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will update the MBUX multimedia system software, free of charge. Owner notification letters are expected to be mailed August 19, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080002.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022080002. Owner notification date in the NHTSA record: 19 Aug 2022.

8. 22V365000Received 20 May 2022. 242,722 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

   Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.

9. 22V214000Received 1 Apr 2022. 4 units.

   Steering / Column

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic and S500 4Matic vehicles. The electrical connector to the steering column module may not be secured properly, which can disable gear shifts and/or safety features including the electronic stability program, the driver's air bag, and turn signal indicators.

   Consequence, in the NHTSA record

   Disabled safety features or the inability to shift gears can increase the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will inspect and reinstall the cover for the electrical connector, as necessary, free of charge. Owner notification letters were mailed May 13, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040006.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040006. Owner notification date in the NHTSA record: 13 May 2022.

10. 22V189000Received 25 Mar 2022. 8,396 units.

    Steering / Steering Wheel/Handle Bar

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

    Consequence, in the NHTSA record

    Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.

    Remedy, in the NHTSA record

    Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040010. Owner notification date in the NHTSA record: 9 May 2022.

11. 22V167000Received 18 Mar 2022. 9,156 units.

    Exterior Lighting / Hazard Flashing Warning Lights

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, and 2021 S500 and S580 vehicles. A software error may disable the rear turn signals, hazard lights, and reverse lights.

    Consequence, in the NHTSA record

    Disabled rear turn signals, hazard lights, and reverse lights can reduce the vehicle's visibility to other driver's, increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will update the rear signal software, free of charge. Owner notification letters were mailed May 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040013.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040013. Owner notification date in the NHTSA record: 13 May 2022.

12. 22V124000Received 4 Mar 2022. 14 units.

    Air Bags / Critical Fasteners

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 4Matic vehicles. The air bag control unit may be improperly secured and may result in an unintentional air bag or seat belt deployment, or an improper deployment in the event of a crash.

    Consequence, in the NHTSA record

    Unintentional or improper deployment of air bags and/or seat belts can increase the risk of a crash or injury.

    Remedy, in the NHTSA record

    Dealers will inspect and tighten the air bag control unit fastening nuts, as necessary, free of charge. Owner notification letters were mailed April 15, 2022. Owners may contact MBUSA customer service at 1-800-637-6372. MBUSA's number for this recall is 2022030024.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022030024. Owner notification date in the NHTSA record: 15 Apr 2022.

13. 21V931000Received 29 Nov 2021. 227 units.

    Electrical System / Software

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active and connected Mercedes me connect account. The MBUX infotainment system might allow activation of the television and internet display while driving, causing a distraction for the driver.

    Consequence, in the NHTSA record

    Driver distraction can increase the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA has updated their computer server to correct the issue for most vehicles, free of charge. For vehicles that were not able to be updated remotely, dealers will provide the software update, free of charge. Owner notification letters were mailed January 25, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022010003. Owner notification date in the NHTSA record: 25 Jan 2022.

14. 21V843000Received 29 Oct 2021. 8,669 units.

    Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm) / Software

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 S580 and Maybach S580 vehicles. An engine control unit software error may cause a sudden engine stall, without the ability to restart the vehicle.

    Consequence, in the NHTSA record

    An engine stall can increase the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will update the engine control unit software, free of charge. Owners notification letters were mailed on January 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022010002. Owner notification date in the NHTSA record: 28 Jan 2022.

15. 21V789000Received 11 Oct 2021. 1,311 units.

    Air Bags / Sensor / Occupant Classification / Front Passenger

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.

    Consequence, in the NHTSA record

    A deactivated passenger air bag increases the risk of injury during a crash.

    Remedy, in the NHTSA record

    Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021100010. Owner notification date in the NHTSA record: 1 Dec 2021.

16. 21V704000Received 10 Sep 2021. 7 units.

    Fuel System, Gasoline / Delivery / Fuel Pump

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S580 vehicles. The suction jet pump in the fuel tank may have a loose or missing nozzle, which can cause the pump to fail and result in an engine stall.

    Consequence, in the NHTSA record

    An engine stall increases the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will inspect and replace as necessary, the fuel tank including the suction jet pump, free of charge. Owner letters were mailed October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021090012. Owner notification date in the NHTSA record: 26 Oct 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2021 Mercedes-Benz S 580
• All 2021 vehicles

The table shows the 10 components with the most mentions, of 18.

Complaints that report a crash

2

Complaints that report a fire

0

Injuries in the complaints

3

Deaths in the complaints

1

Date of the newest complaint

19 Aug 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 202116
2. 20226
3. 20235

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz S 580: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2021 Mercedes-Benz S 580The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2021 Mercedes-Benz S 580?

470,144 units in 16 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz S 580 have for all model years?

NHTSA lists 19 recall campaigns for the Mercedes-Benz S 580, model years 2021 to 2023. 16 of them name the 2021 model year.

Which component do the complaints about the 2021 Mercedes-Benz S 580 name most often?

Electrical System: 10 of 55 component mentions, or 181.8 per 1,000. For all 2021 vehicles the figure is 131.6 per 1,000.

Is an NHTSA investigation of the 2021 Mercedes-Benz S 580 open?

The NHTSA investigation file has no investigation that names this model year.