2019 Mercedes-Benz GLC350E: recalls and complaints

NHTSA lists 5 recall campaigns for the 2019 Mercedes-Benz GLC350E. The newest campaign is 23V854000. NHTSA received the report on 15 Dec 2023. The NHTSA record gives the component Structure / Body / Roof and Pillars. NHTSA has 8 complaints on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 23V854000, in the NHTSA record

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 162,496 units in total.

23V85400015 Dec 2023Structure / Body / Roof and Pillars
21V19700019 Mar 2021Structure / Body / Roof and Pillars
19V91400020 Dec 2019Equipment / Other / Labels
19V7880001 Nov 2019Seat Belts
18V83800027 Nov 2018Air Bags / Sensor / Occupant Classification

23V854000Received 15 Dec 2023. 2,976 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence, in the NHTSA record
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 22 Mar 2024.
21V197000Received 19 Mar 2021. 15,096 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
Consequence, in the NHTSA record
The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy, in the NHTSA record
Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021070010. Owner notification date in the NHTSA record: 3 Sep 2021.
19V914000Received 20 Dec 2019. 10,041 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect the air bag warnings and replace them, as necessary, free of charge. The recall began March 3, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020014.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020020014. Owner notification date in the NHTSA record: 3 Mar 2020.
19V788000Received 1 Nov 2019. 29,720 units.
Seat Belts
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Consequence, in the NHTSA record
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020020017. Owner notification date in the NHTSA record: 13 Mar 2020.
18V838000Received 27 Nov 2018. 104,663 units.
Air Bags / Sensor / Occupant Classification
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Consequence, in the NHTSA record
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018120009. Owner notification date in the NHTSA record: 3 Jan 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

8 complaints, 11 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2019 Mercedes-Benz GLC350E: component mentions in complaints
Component		Mentions
Structure		3
Back Over Prevention		2
Unknown or Other		1
Engine		1
Power Train		1
Service Brakes		1
Electrical System		1
Visibility/Wiper		1

Complaints that report a crash: 0
Complaints that report a fire: 1
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 14 Feb 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2019 Mercedes-Benz GLC350E, by the year NHTSA received them. The largest year is 2019, with 2 complaints.

Investigations

NHTSA investigations that name the 2019 Mercedes-Benz GLC350E
Number	Type	Subject	Component	Opened	Closed	Campaign
DP22005	Defect petition	Pedestrian alert sounds	Electrical System / Propulsion System	27 Jan 2023	7 Aug 2023	22V063000
PE21001	Preliminary evaluation	Front Roof Panel Detachment	Structure / Body / Roof and Pillars	8 Jan 2021	14 Oct 2021	21V197000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20195

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2019 Mercedes-Benz GLC350EThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2019 Mercedes-Benz GLC350E: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/glc350e/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Mercedes-Benz GLC350E?: 162,496 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz GLC350E have for all model years?: NHTSA lists 5 recall campaigns for the Mercedes-Benz GLC350E, model year 2019. 5 of them name the 2019 model year.
Which component do the complaints about the 2019 Mercedes-Benz GLC350E name most often?: Structure: 3 of 11 component mentions.
Is an NHTSA investigation of the 2019 Mercedes-Benz GLC350E open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.