2011 Mercedes-Benz E550: recalls and complaints
NHTSA lists 3 recall campaigns for the 2011 Mercedes-Benz E550. The newest campaign is 19V010000. NHTSA received the report on 9 Jan 2019. The NHTSA record gives the component Air Bags / Frontal / Passenger Side / Inflator Module. NHTSA has 61 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 19V010000, in the NHTSA record
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 1,258,101 units in total.
19V010000Received . 288,779 units.
Air Bags / Frontal / Passenger Side / Inflator Module
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Consequence, in the NHTSA record
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: .
16V363000Received . 258,163 units.
Air Bags / Frontal / Passenger Side / Inflator Module
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Consequence, in the NHTSA record
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: .
16V081000Received . 711,159 units.
Air Bags / Frontal / Driver Side / Inflator Module
- Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy, in the NHTSA record
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
61 complaints, 66 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2011 Mercedes-Benz E550
- All 2011 vehicles
| Component | 2011 E550 | All 2011 vehicles | E550, all years | Mentions |
|---|---|---|---|---|
| Air Bags | 484.8 | 111.2 | 316.9 | 32 |
| Suspension | 303 | 28.5 | 197.2 | 20 |
| Unknown or Other | 45.5 | 63.9 | 38.7 | 3 |
| Fuel/Propulsion System | 30.3 | 45.9 | 95.1 | 2 |
| Engine | 30.3 | 125.8 | 17.6 | 2 |
| Service Brakes | 30.3 | 48.1 | 38.7 | 2 |
| Visibility/Wiper | 15.2 | 13.2 | 14.1 | 1 |
| Structure | 15.2 | 43.2 | 31.7 | 1 |
| Power Train | 15.2 | 88.6 | 14.1 | 1 |
| Lane Departure | 15.2 | 0.3 | 3.5 | 1 |
The table shows the 10 components with the most mentions, of 11.
- Complaints that report a crash
- 3
- Complaints that report a fire
- 1
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 30 Apr 2024
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA21002 | Engineering analysis | Desiccated Air Bag Inflator Rupture | Air Bags / Frontal / Driver Side / Inflator Module | 17 Sep 2021 | Open | |
| DP20004 | Defect petition | Rear brake line failure | Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings | 24 Apr 2020 | 9 Oct 2020 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Mercedes Benz recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2011 Mercedes-Benz E550The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2011 Mercedes-Benz E550: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/e550/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mercedes-Benz USA, LLC.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2011 Mercedes-Benz E550?
- 1,258,101 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mercedes-Benz E550 have for all model years?
- NHTSA lists 16 recall campaigns for the Mercedes-Benz E550, model years 2006 to 2017. 3 of them name the 2011 model year.
- Which component do the complaints about the 2011 Mercedes-Benz E550 name most often?
- Air Bags: 32 of 66 component mentions, or 484.8 per 1,000. For all 2011 vehicles the figure is 111.2 per 1,000.
- Is an NHTSA investigation of the 2011 Mercedes-Benz E550 open?
- 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.