2017 Mercedes-Benz E300: recalls and complaints

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• 21V07200012 Feb 2021Communication / Auto Crash Notification
• 21V0580005 Feb 2021Communication / Auto Crash Notification
• 20V44900031 Jul 2020Electrical System / Software
• 18V27100027 Apr 2018Exterior Lighting / Headlights
• 18V1510006 Mar 2018Exterior Lighting / Headlights
• 17V71400014 Nov 2017Steering / Electric Power Assist System
• 17V57400019 Sep 2017Steering / Electric Power Assist System
• 17V24600011 Apr 2017Structure / Body / Roof and Pillars
• 17V24100011 Apr 2017Steering / Electric Power Assist System
• 17V24500011 Apr 2017Electrical System / Software
• 17V17600014 Mar 2017Air Bags / Frontal / Sensor/Control Module-Inactive
• 17V11400023 Feb 2017Electrical System / Starter Assembly
• 17V0780008 Feb 2017Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)
• 17V0800008 Feb 2017Air Bags / Frontal / Passenger Side / Inflator Module
• 17V0760008 Feb 2017Air Bags / Sensor / Occupant Classification
• 16V75800019 Oct 2016Fuel System, Gasoline / Delivery / Fuel Pump

1. 21V072000Received 12 Feb 2021. 67 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

   Consequence, in the NHTSA record

   A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021030005. Owner notification date in the NHTSA record: 31 Mar 2021.

2. 21V058000Received 5 Feb 2021. 1,292,258 units.

   Communication / Auto Crash Notification

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

   Consequence, in the NHTSA record

   Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

   Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.

3. 20V449000Received 31 Jul 2020. 56 units.

   Electrical System / Software

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

   Consequence, in the NHTSA record

   Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020080015. Owner notification date in the NHTSA record: 8 Sep 2020.

4. 18V271000Received 27 Apr 2018. 42 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018050012. Owner notification date in the NHTSA record: 8 Jun 2018.

5. 18V151000Received 6 Mar 2018. 28 units.

   Exterior Lighting / Headlights

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   An insufficiently illuminated roadway may increase the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018030005. Owner notification date in the NHTSA record: 3 Apr 2018.

6. 17V714000Received 14 Nov 2017. 72 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

   Consequence, in the NHTSA record

   If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2017120009. Owner notification date in the NHTSA record: 9 Feb 2018.

7. 17V574000Received 19 Sep 2017. 4 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.

   Consequence, in the NHTSA record

   The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 10 Nov 2017.

8. 17V246000Received 11 Apr 2017. 411 units.

   Structure / Body / Roof and Pillars

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.

   Consequence, in the NHTSA record

   If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 9 Jun 2017.

9. 17V241000Received 11 Apr 2017. 58,323 units.

   Steering / Electric Power Assist System

   Defect, in the NHTSA record

   Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

   Consequence, in the NHTSA record

   If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

   Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2017050013. Owner notification date in the NHTSA record: 29 Sep 2017.

10. 17V245000Received 11 Apr 2017. 15 units.

    Electrical System / Software

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

    Consequence, in the NHTSA record

    Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 19 May 2017.

11. 17V176000Received 14 Mar 2017. 65 units.

    Air Bags / Frontal / Sensor/Control Module-Inactive

    Defect, in the NHTSA record

    Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

    Consequence, in the NHTSA record

    In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 13 Apr 2017.

12. 17V114000Received 23 Feb 2017. 307,629 units.

    Electrical System / Starter Assembly

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

    Consequence, in the NHTSA record

    If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2017080002. Owner notification date in the NHTSA record: 31 Aug 2017.

13. 17V078000Received 8 Feb 2017. 73 units.

    Power Train / Automatic Transmission / Control Module (Tcm/Pcm/Tecm)

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

    Consequence, in the NHTSA record

    If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 31 Mar 2017.

14. 17V080000Received 8 Feb 2017. 2,112 units.

    Air Bags / Frontal / Passenger Side / Inflator Module

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.

    Consequence, in the NHTSA record

    If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Owner notification date in the NHTSA record: 26 May 2017.

15. 17V076000Received 8 Feb 2017. 12,456 units.

    Air Bags / Sensor / Occupant Classification

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.

    Consequence, in the NHTSA record

    If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.

    Remedy, in the NHTSA record

    MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2017030003. Owner notification date in the NHTSA record: 17 Mar 2017.

16. 16V758000Received 19 Oct 2016. 6,858 units.

    Fuel System, Gasoline / Delivery / Fuel Pump

    Defect, in the NHTSA record

    Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.

    Consequence, in the NHTSA record

    Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.

    Remedy, in the NHTSA record

    MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2016100001. Owner notification date in the NHTSA record: 28 Oct 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2017 Mercedes-Benz E300
• All 2017 vehicles

The table shows the 10 components with the most mentions, of 23.

Complaints that report a crash

2

Complaints that report a fire

3

Injuries in the complaints

7

Deaths in the complaints

0

Date of the newest complaint

12 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19950
2. 19960
3. 19970
4. 19980
5. 19990
6. 20010
7. 20020
8. 20090
9. 20161
10. 201716

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mercedes-Benz E300: all model years
• Mercedes-Benz: 284 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2017 Mercedes-Benz E300The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2017 Mercedes-Benz E300?

1,680,469 units in 16 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mercedes-Benz E300 have for all model years?

NHTSA lists 16 recall campaigns for the Mercedes-Benz E300, model years 1995 to 2017. 16 of them name the 2017 model year.

Which component do the complaints about the 2017 Mercedes-Benz E300 name most often?

Engine: 37 of 185 component mentions, or 200 per 1,000. For all 2017 vehicles the figure is 194.5 per 1,000.

Is an NHTSA investigation of the 2017 Mercedes-Benz E300 open?

1 investigation has no closing date in the NHTSA file, of 1 that name this model year.