2019 Mercedes-Benz CLS 450: recalls and complaints

NHTSA lists 12 recall campaigns for the 2019 Mercedes-Benz CLS 450. The newest campaign is 22V733000. NHTSA received the report on 30 Sep 2022. The NHTSA record gives the component Electrical System / 12v/24v/48v Battery. NHTSA has 14 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V733000, in the NHTSA record

Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

12 campaigns, newest first. 1,723,329 units in total.

22V73300030 Sep 2022Electrical System / 12v/24v/48v Battery
22V36500020 May 2022Electrical System / Software
22V2320008 Apr 2022Back Over Prevention / Display Function
21V0580005 Feb 2021Communication / Auto Crash Notification
20V44900031 Jul 2020Electrical System / Software
19V7880001 Nov 2019Seat Belts
19V60500016 Aug 2019Electrical System / Wiring
19V54000019 Jul 2019Forward Collision Avoidance / Sensing System / Radar
18V91100019 Dec 2018Exterior Lighting / Headlights
18V85000029 Nov 2018Steering / Rack and Pinion / Rack
18V76100029 Oct 2018Electrical System / Software
18V5150003 Aug 2018Air Bags / Sensor / Occupant Classification

22V733000Received 30 Sep 2022. 19,968 units.
Electrical System / 12v/24v/48v Battery
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Consequence, in the NHTSA record
The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
Remedy, in the NHTSA record
Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022100009. Owner notification date in the NHTSA record: 20 Jan 2023.
22V365000Received 20 May 2022. 242,722 units.
Electrical System / Software
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence, in the NHTSA record
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy, in the NHTSA record
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: 8 Jul 2022.
22V232000Received 8 Apr 2022. 126,443 units.
Back Over Prevention / Display Function
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence, in the NHTSA record
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022060007. Owner notification date in the NHTSA record: 15 Jul 2022.
21V058000Received 5 Feb 2021. 1,292,258 units.
Communication / Auto Crash Notification
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence, in the NHTSA record
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021020025. Owner notification date in the NHTSA record: 12 Mar 2021.
20V449000Received 31 Jul 2020. 56 units.
Electrical System / Software
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
Consequence, in the NHTSA record
Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020080015. Owner notification date in the NHTSA record: 8 Sep 2020.
19V788000Received 1 Nov 2019. 29,720 units.
Seat Belts
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
Consequence, in the NHTSA record
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2020020017. Owner notification date in the NHTSA record: 13 Mar 2020.
19V605000Received 16 Aug 2019. 3,264 units.
Electrical System / Wiring
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLS 450 Coupe and CLS 450 Coupe 4MATIC vehicles equipped with 6-cylinder gasoline engines. The electrical line that supplies power to the engine coolant pump may contact the engine fan and chafe, possibly causing a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system.
Consequence, in the NHTSA record
A malfunctioning engine coolant pump can increase coolant temperatures, possibly leading to an engine stall. Deactivation of the 48V on-board electrical system can cause the vehicle to not restart after using the ECO start/stop function or "Glide" mode. Either of these scenarios can increase the risk of a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will inspect the coolant pump electrical line for damage, repairing it and rerouting it as necessary, free of charge. The recall began November 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090019.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019090019. Owner notification date in the NHTSA record: 1 Nov 2019.
19V540000Received 19 Jul 2019. 1,957 units.
Forward Collision Avoidance / Sensing System / Radar
Defect, in the NHTSA record
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
Consequence, in the NHTSA record
An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019080008. Owner notification date in the NHTSA record: 13 Sep 2019.
18V911000Received 19 Dec 2018. 104 units.
Exterior Lighting / Headlights
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles. The horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, & Associated Equipment."
Consequence, in the NHTSA record
If the headlights are not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
MBUSA has notified owners, and dealers will inspect the horizontal headlight adjustment screws, sealing them as necessary, free of charge. The recall began March 15, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020007.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019020007. Owner notification date in the NHTSA record: 15 Mar 2019.
18V850000Received 29 Nov 2018. 6,373 units.
Steering / Rack and Pinion / Rack
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
Consequence, in the NHTSA record
A car that cannot be properly steered has an increased risk of a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019080012. Owner notification date in the NHTSA record: 23 Aug 2019.
18V761000Received 29 Oct 2018. 119 units.
Electrical System / Software
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
Consequence, in the NHTSA record
An engine stall can increase the risk of a crash.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2019030012. Owner notification date in the NHTSA record: 12 Apr 2019.
18V515000Received 3 Aug 2018. 345 units.
Air Bags / Sensor / Occupant Classification
Defect, in the NHTSA record
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
Consequence, in the NHTSA record
If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
Remedy, in the NHTSA record
MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
Report filed by Mercedes-Benz USA, LLC.. Manufacturer campaign number 2018100004. Owner notification date in the NHTSA record: 26 Nov 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

14 complaints, 18 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2019 Mercedes-Benz CLS 450: component mentions in complaints
Component		Mentions
Wheels		5
Steering		3
Electrical System		3
Suspension		2
Tires		2
Engine		1
Service Brakes		1
Back Over Prevention		1

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 21 Jul 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2019 Mercedes-Benz CLS 450, by the year NHTSA received them. The largest year is 2019, with 3 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2019 Mercedes-Benz CLS 450The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2019 Mercedes-Benz CLS 450: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/cls-450/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Mercedes-Benz CLS 450?: 1,723,329 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz CLS 450 have for all model years?: NHTSA lists 21 recall campaigns for the Mercedes-Benz CLS 450, model years 2019 to 2023. 12 of them name the 2019 model year.
Which component do the complaints about the 2019 Mercedes-Benz CLS 450 name most often?: Wheels: 5 of 18 component mentions.
Is an NHTSA investigation of the 2019 Mercedes-Benz CLS 450 open?: The NHTSA investigation file has no investigation that names this model year.