Recall Register

2022 Mercedes-Benz CLS 450: recalls and complaints

NHTSA lists 6 recall campaigns for the 2022 Mercedes-Benz CLS 450. The newest campaign is 24V100000. NHTSA received the report on 9 Feb 2024. The NHTSA record gives the component Electrical System / Wiring. NHTSA has 3 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V100000, in the NHTSA record

Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 431,745 units in total.

  • 24V100000Electrical System / Wiring
  • 23V445000Fuel System, Gasoline / Delivery / Fuel Pump
  • 22V733000Electrical System / 12v/24v/48v Battery
  • 22V365000Electrical System / Software
  • 22V189000Steering / Steering Wheel/Handle Bar
  • 21V483000Seat Belts / Rear/Other / Retractor
  1. 24V100000Received . 12,191 units.

    Electrical System / Wiring

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
    Consequence, in the NHTSA record
    An overheated ground cable increases the risk of a fire.
    Remedy, in the NHTSA record
    Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2024MMNNNN. Owner notification date in the NHTSA record: .

  2. 23V445000Received . 143,551 units.

    Fuel System, Gasoline / Delivery / Fuel Pump

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
    Consequence, in the NHTSA record
    A loss of drive power can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2023070012. Owner notification date in the NHTSA record: .

  3. 22V733000Received . 19,968 units.

    Electrical System / 12v/24v/48v Battery

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
    Consequence, in the NHTSA record
    The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
    Remedy, in the NHTSA record
    Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022100009. Owner notification date in the NHTSA record: .

  4. 22V365000Received . 242,722 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
    Consequence, in the NHTSA record
    A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
    Remedy, in the NHTSA record
    The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

    Report filed by Mercedes-Benz USA, LLC. Owner notification date in the NHTSA record: .

  5. 22V189000Received . 8,396 units.

    Steering / Steering Wheel/Handle Bar

    Defect, in the NHTSA record
    Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
    Consequence, in the NHTSA record
    Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2022040010. Owner notification date in the NHTSA record: .

  6. 21V483000Received . 4,917 units.

    Seat Belts / Rear/Other / Retractor

    Defect, in the NHTSA record
    Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
    Consequence, in the NHTSA record
    An unsecured child restraint system can increase the risk of injury during a crash.
    Remedy, in the NHTSA record
    Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

    Report filed by Mercedes-Benz USA, LLC. Manufacturer campaign number 2021080021. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

3 complaints, 5 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2022 Mercedes-Benz CLS 450: component mentions in complaints
ComponentMentions
Air Bags1
Power Train1
Electrical System1
Engine1
Wheels1
Complaints that report a crash
1
Complaints that report a fire
0
Injuries in the complaints
2
Deaths in the complaints
0
Date of the newest complaint
25 Nov 2024

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2022 Mercedes-Benz CLS 450, by the year NHTSA received them. The largest year is 2023, with 2 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 201912
  2. 20205
  3. 20218
  4. 20226
  5. 20233

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2022 Mercedes-Benz CLS 450: recalls and complaints. https://recallregister.com/vehicle/mercedes-benz/cls-450/2022/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mercedes-Benz USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2022 Mercedes-Benz CLS 450?
431,745 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mercedes-Benz CLS 450 have for all model years?
NHTSA lists 21 recall campaigns for the Mercedes-Benz CLS 450, model years 2019 to 2023. 6 of them name the 2022 model year.
Which component do the complaints about the 2022 Mercedes-Benz CLS 450 name most often?
Air Bags: 1 of 5 component mentions.
Is an NHTSA investigation of the 2022 Mercedes-Benz CLS 450 open?
The NHTSA investigation file has no investigation that names this model year.