Recall Register

2013 MCI D4500: recalls and complaints

NHTSA lists 5 recall campaigns for the 2013 MCI D4500. The newest campaign is 25V853000. NHTSA received the report on 10 Dec 2025. The NHTSA record gives the component Visibility / Glass, Side/Rear. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V853000, in the NHTSA record

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 19,453 units in total.

  • 25V853000Visibility / Glass, Side/Rear
  • 24V073000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
  • 18V309000Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe
  • 16V020000Seats
  • 13V142000Engine and Engine Cooling / Exhaust System

  1. 25V853000Received . 15,454 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

    Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: .

  2. 24V073000Received . 2,114 units.

    Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
    Consequence, in the NHTSA record
    Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
    Remedy, in the NHTSA record
    MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: .

  3. 18V309000Received . 1,123 units.

    Engine and Engine Cooling / Exhaust System / Manifold/Header/Muffler/Tail Pipe

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
    Consequence, in the NHTSA record
    If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: .

  4. 16V020000Received . 607 units.

    Seats

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
    Consequence, in the NHTSA record
    If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
    Remedy, in the NHTSA record
    MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 431. Owner notification date in the NHTSA record: .

  5. 13V142000Received . 155 units.

    Engine and Engine Cooling / Exhaust System

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.
    Consequence, in the NHTSA record
    During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.
    Remedy, in the NHTSA record
    MCI will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. The recall began on April 29, 2013. Customers may contact MCI at 1-847-285-2000.

    Report filed by Motor Coach Industries. Manufacturer campaign number MCI SB #397. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2013 MCI D4500
NumberTypeSubjectComponentOpenedClosedCampaign
RQ17007Recall queryExhaust Bellows Pipe Fracture RecallEngine and Engine Cooling / Engine18 Sep 201731 Jul 201818V309000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19971
  2. 19981
  3. 19991
  4. 20003
  5. 20015
  6. 20027
  7. 20037
  8. 20047
  9. 200510
  10. 20068
  11. 20076
  12. 20088
  13. 200911
  14. 201010
  15. 20119
  16. 20127
  17. 20135
  18. 20148
  19. 20159
  20. 20165
  21. 20175
  22. 20187
  23. 20198
  24. 20208
  25. 20212
  26. 20222
  27. 20231

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 MCI D4500: recalls and complaints. https://recallregister.com/vehicle/mci/d4500/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Motor Coach Industries, Inc

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 MCI D4500?
19,453 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the MCI D4500 have for all model years?
NHTSA lists 38 recall campaigns for the MCI D4500, model years 1997 to 2023. 5 of them name the 2013 model year.
Is an NHTSA investigation of the 2013 MCI D4500 open?
No. The 1 investigation that names this model year has a closing date in the NHTSA file.