2010 MCI D4500: recalls and complaints

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• 25V85300010 Dec 2025Visibility / Glass, Side/Rear
• 16V02000020 Jan 2016Seats
• 14V32900016 Jun 2014Interior Lighting
• 13V49800017 Oct 2013Electrical System
• 12V25000031 May 2012Interior Lighting
• 11V52400026 Oct 2011Electronic Stability Control (ESC)
• 11V01600012 Jan 2011Engine and Engine Cooling / Cooling System / Fan
• 10V19900011 May 2010Power Train / Axle Assembly
• 10V11400024 Mar 2010Equipment Adaptive/Mobility
• 10V0870009 Mar 2010Equipment Adaptive/Mobility

1. 25V853000Received 10 Dec 2025. 15,454 units.

   Visibility / Glass, Side/Rear

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

   Consequence, in the NHTSA record

   The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

   Remedy, in the NHTSA record

   MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

   Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: 4 Feb 2026.

2. 16V020000Received 20 Jan 2016. 607 units.

   Seats

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

   Consequence, in the NHTSA record

   If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

   Remedy, in the NHTSA record

   MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

   Report filed by Motor Coach Industries. Manufacturer campaign number SB 431. Owner notification date in the NHTSA record: 15 Feb 2016.

3. 14V329000Received 16 Jun 2014. 312 units.

   Interior Lighting

   Defect, in the NHTSA record

   Motor Coach Industries, Inc (MCI) is recalling certain model year 2009-2011 D4000 and D4500 and 2010 D4505 motor coaches equipped with LED lights interior lights powered by either a Vansco or IO multiplex system. Due to the excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing the components to melt.

   Consequence, in the NHTSA record

   If this occurs, the surrounding material may be damaged and will burn, increasing the risk of a fire.

   Remedy, in the NHTSA record

   MCI will notify owners, and dealers will replace the fuse holders, free of charge. The recall began in July 2014. Owners may contact MCI customer service at 1-847-285-2090. MCI's number for this recall is 388B. Note: This recall supersedes recall 12V-250. Motorcoaches that were remedied under the previous campaign need to be remedied under this campaign as well.

   Report filed by Motor Coach Industries. Manufacturer campaign number 388B. Owner notification date in the NHTSA record: 16 Jul 2014.

4. 13V498000Received 17 Oct 2013. 10,016 units.

   Electrical System

   Defect, in the NHTSA record

   Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

   Consequence, in the NHTSA record

   Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

   Remedy, in the NHTSA record

   MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

   Report filed by Motor Coach Industries. Manufacturer campaign number 401. Owner notification date in the NHTSA record: 4 Feb 2014.

5. 12V250000Received 31 May 2012. 312 units.

   Interior Lighting

   Defect, in the NHTSA record

   Motor coach industries, INC (mci) is recalling certain model year 2009-2011 d4000, d4500 and 2010 d4505 motor coaches equipped with LED lights interior lights and powered by either a vansco or io multiplex system. Due to excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing components to melt.

   Consequence, in the NHTSA record

   If this occurs, surrounding material may be damaged and will burn, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Mci will notify owners, and dealers will install re-designed wiring, free of charge. The recall began on july 17, 2012. Owners may contact mci at 1-866-624-2622.

   Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: 17 Jul 2012.

6. 11V524000Received 26 Oct 2011. 1,962 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (ESC) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.

   Consequence, in the NHTSA record

   If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.

   Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: 4 Jan 2012.

7. 11V016000Received 12 Jan 2011. 138 units.

   Engine and Engine Cooling / Cooling System / Fan

   Defect, in the NHTSA record

   Mci is recalling certain model year 2010-2011 d4500, d4505, and d4000 motor coaches. The affected pulley covers may lack certain welds required to keep the covers attached to the coach structure.

   Consequence, in the NHTSA record

   The cover will eventually fail as a result of fatigue, and the cover may become detached from the coach and fall and strike a person or object, resulting in personal injury or property damage.

   Remedy, in the NHTSA record

   Mci will inspect and replace as necessary the idler pulley covers free of charge. The safety recall began on february 10, 2011. Owners may contact mci customer service at 1-800-241-2947.

   Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 351. Owner notification date in the NHTSA record: 10 Feb 2011.

8. 10V199000Received 11 May 2010. 335 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   Mci is recalling certain model year 2010 d4000, d4005, d4500, d4505, e4500, and j4500 model motor coaches manufactured from september 2009 through may 2010, equipped with arvinmeritor front and tag axle assemblies. The suspect axles may have had improper torque applied to the hub/rotor/wheel adapter bolts during the assembly process. Reduced bolt torque could lead to vibration loosening of the bolt.

   Consequence, in the NHTSA record

   This could result in a loss of the wheel possibly resulting in a crash.

   Remedy, in the NHTSA record

   Mci will notify owners and dealers will repair the motor coaches free of charge. The safety recall began on may 28, 2010. Owners may contact mci at 1-800-241-2947.

   Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 345/346. Owner notification date in the NHTSA record: 28 May 2010.

9. 10V114000Received 24 Mar 2010. 249 units.

   Equipment Adaptive/Mobility

   Defect, in the NHTSA record

   Mci has notified NHTSA of a defect in certain model year 2009 d4000 and model year 2008-2010 d4500 and d4505 motor coaches fitted with ricon public use lifts. The restraint belt on these lifts was designed to prevent the lift from moving, unless the tongue of the belt is fully engaged and latched in the buckle. Ricon has discovered, however, that it is possible for the operator to insert the belt tongue into the buckle without fully engaging the latching mechanism. In this case, the restraint belt would appear to be latched, and the operator could run the lift. If the restraint belt tongue is not fully engaged into the restraint belt buckle, and latched, the lift may operate with an occupant on the platform.

   Consequence, in the NHTSA record

   The user of the lift could be injured should the lift move without the restraint belt properly buckled.

   Remedy, in the NHTSA record

   Mci is working with ricon and ricon will be handling the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The recall is expected to begin during april 2010. Owners may contact ricon customer service at 1-800-322-2884, emailing at www.dmata@wabtec.com.

   Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 342. Owner notification date in the NHTSA record: 21 Apr 2010.

10. 10V087000Received 9 Mar 2010. 4,457 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record

    Mci is recalling certain model year 2000-2009 d4000, model year 2001-2010 d4500 and model year 2005-2007 d4505 coaches equipped with ricon wheelchair lift (wcl) and a cassette-type wcl compartment door. The wheelchair lift may become disengaged from a locked position and slide unrestrained on its rollers in the storage structure, potentially breaking through the cassette door and extending beyond the outside of the door when the coach is in motion, particularly when the coach is making a left turn.

    Consequence, in the NHTSA record

    If the coach is in motion, potential injury to persons and/or damage to other vehicles or property could occur.

    Remedy, in the NHTSA record

    Mci will provide parts and labor to install free of charge to customers, a ricon designed retrofit kit that includes a spring loaded lock mechanism. The safety recall began on march 31, 2010. Owners may contact mci customer service line at 1-800-241-2947.

    Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 341. Owner notification date in the NHTSA record: 31 Mar 2010.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19971
2. 19981
3. 19991
4. 20003
5. 20015
6. 20027
7. 20037
8. 20047
9. 200510
10. 20068
11. 20076
12. 20088
13. 200911
14. 201010
15. 20119
16. 20127
17. 20135
18. 20148
19. 20159
20. 20165
21. 20175
22. 20187
23. 20198
24. 20208
25. 20212
26. 20222
27. 20231

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• MCI D4500: all model years
• MCI: 26 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2010 MCI D4500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2010 MCI D4500?

33,842 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the MCI D4500 have for all model years?

NHTSA lists 38 recall campaigns for the MCI D4500, model years 1997 to 2023. 10 of them name the 2010 model year.

Is an NHTSA investigation of the 2010 MCI D4500 open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.