2013 Mack Pinnacle (CXU): recalls and complaints

NHTSA lists 13 recall campaigns for the 2013 Mack Pinnacle (CXU). The newest campaign is 16V929000. NHTSA received the report on 23 Dec 2016. The NHTSA record gives the component Suspension / Front / Hub. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V929000, in the NHTSA record

Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 157,858 units in total.

16V92900023 Dec 2016Suspension / Front / Hub
16V45600022 Jun 2016Suspension / Front
16V09900019 Feb 2016Power Train / Driveline / Driveshaft
15V64400013 Oct 2015Trailer Hitches / Fifth Wheel Assembly
15V52100017 Aug 2015Service Brakes, Air / Disc / Chamber
15V13900011 Mar 2015Trailer Hitches / Fifth Wheel Assembly
14V5450009 Sep 2014Forward Collision Avoidance / Adaptive Cruise Control
14V20800018 Apr 2014Exterior Lighting / Turn Signal / Flasher Unit
14V20500018 Apr 2014Exterior Lighting
14V07800021 Feb 2014Electrical System
13V49200017 Oct 2013Power Train / Axle Hubs
13V19500013 May 2013Service Brakes
13V15300022 Apr 2013Parking Brake / Conventional / Air

16V929000Received 23 Dec 2016. 200 units.
Suspension / Front / Hub
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Consequence, in the NHTSA record
Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0406. Owner notification date in the NHTSA record: 16 Feb 2017.
16V456000Received 22 Jun 2016. 64 units.
Suspension / Front
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2013 Pinnacle (CXU) trucks manufactured April 16, 2012, to May 4, 2012. These vehicles are equipped with certain Meritor FF967 non-drive front steer axles that may have been incorrectly heat treated.
Consequence, in the NHTSA record
The improperly heat treated axles may fracture, resulting in a loss of vehicle control and increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will inspect the axles for specific heat code serial numbers. The affected axles will be replaced, free of charge. The recall began on August 1, 2016. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0404.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0404. Owner notification date in the NHTSA record: 1 Aug 2016.
16V099000Received 19 Feb 2016. 33,981 units.
Power Train / Driveline / Driveshaft
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2012-2016 Granite (GU), Pinnacle (CHU, CXU), TerraPro (LEU, MRU), Titan (TD), and LR trucks manufactured from September 1, 2011, through September 8, 2015. The cap nut that retains the interaxle driveshaft yoke to the rear axle input shaft may loosen.
Consequence, in the NHTSA record
If he cap nut loosens and falls off, the yoke can separate from the axle input shaft and allow the drive shaft to disconnect, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will replace the cap nut. The input shaft threads will be inspected for damage. Any damaged input shaft will be replaced. These repairs will be performed free of charge. An interim notice was sent to owners on April 25, 2016. The recall began on June 7, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0399.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0399. Owner notification date in the NHTSA record: 7 Jun 2016.
15V644000Received 13 Oct 2015. 448 units.
Trailer Hitches / Fifth Wheel Assembly
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2011-2014 Pinnacle (CHU and CXU) trucks manufactured September 10, 2010, to June 17, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Consequence, in the NHTSA record
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and Fontaine dealers will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 18, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0395.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0395. Owner notification date in the NHTSA record: 18 Nov 2015.
15V521000Received 17 Aug 2015. 79 units.
Service Brakes, Air / Disc / Chamber
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 Pinnacle (CXU) trucks manufactured from October 3, 2012, through February 18, 2014 and equipped with Meritor air disc brakes. In the affected vehicles, the brake chambers may have been incorrectly mounted resulting in internal contamination of the air brake calipers.
Consequence, in the NHTSA record
Contamination of the calipers may cause a loss of brakes on one wheel, lengthening the distance required to stop the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will inspect the disc brake caliper and brake chamber to determine if the washers are located in the correct position. If the washers are in the correct position, no further action is required. If the washers are not located in the correct position, replacement of the disc brake caliper and brake chamber will be performed and the addition of two washers per brake assembly will be installed, free of charge. The recall began on September 30, 2015. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0392.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0392. Owner notification date in the NHTSA record: 30 Sep 2015.
15V139000Received 11 Mar 2015. 262 units.
Trailer Hitches / Fifth Wheel Assembly
Defect, in the NHTSA record
Mack Trucks, Inc (Mack) is recalling certain model year 2012-2015 CXU trucks manufactured February 4, 2011, to December 23, 2014, and equipped with an air release fifth wheel latch. The affected vehicles have a switch to release the fifth wheel latch that may invertently be pushed and cause the trailer to unintentionally disconnect from the tractor after the parking brake has been released.
Consequence, in the NHTSA record
An inadvertent decoupling of the trailer from the tractor may increase the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will install a secondary action that operators will need to activate before the fifth wheel will release, free of charge. The recall began on May 6, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0390.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0390. Owner notification date in the NHTSA record: 6 May 2015.
14V545000Received 9 Sep 2014. 538 units.
Forward Collision Avoidance / Adaptive Cruise Control
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
Consequence, in the NHTSA record
If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0381. Owner notification date in the NHTSA record: 30 Sep 2014.
14V208000Received 18 Apr 2014. 44,047 units.
Exterior Lighting / Turn Signal / Flasher Unit
Defect, in the NHTSA record
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
Consequence, in the NHTSA record
A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0379. Owner notification date in the NHTSA record: 25 Jul 2014.
14V205000Received 18 Apr 2014. 1,342 units.
Exterior Lighting
Defect, in the NHTSA record
Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0378. Owner notification date in the NHTSA record: 30 May 2014.
14V078000Received 21 Feb 2014. 70,208 units.
Electrical System
Defect, in the NHTSA record
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Consequence, in the NHTSA record
Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Remedy, in the NHTSA record
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0375. Owner notification date in the NHTSA record: 24 Apr 2014.
13V492000Received 17 Oct 2013. 1,155 units.
Power Train / Axle Hubs
Defect, in the NHTSA record
Mack Trucks is recalling certain model year 2013-2014 CHU, CXU, GU, LEU, and MRU vehicles manufactured with pro-torque axle spindle nuts from August 28, 2012, through August 16, 2013. The pro-torque nut may not have been installed correctly, which may result in a loosening of the nut.
Consequence, in the NHTSA record
If the nut comes loose, the hub assembly may separate from the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Mack Trucks will notify owners, and dealers will inspect and repair the vehicles, as necessary, free of charge. The recall began on November 12, 2013. Mack's recall number is SC0371. Owners may contact Mack Trucks at 1-336-393-2000.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0371. Owner notification date in the NHTSA record: 12 Nov 2013.
13V195000Received 13 May 2013. 5,203 units.
Service Brakes
Defect, in the NHTSA record
Mack Trucks, Inc. is recalling certain model year 2013-2014 CHU, CXU, GU, MRU, and LEU trucks manufactured July 16, 2012, through march 18, 2013 and equipped with drum brakes. The clevis pin for the brake slack adjuster may be missing a cotter pin. If the cotter pin is not installed, the clevis pin may loosen and fall out causing a loss of brake function on the affected wheel.
Consequence, in the NHTSA record
A loss of brake function at one wheel will lead to increased stopping distances and pulling to the left or right when braking, which may increase the risk of a crash.
Remedy, in the NHTSA record
Mack Trucks, Inc. will notify owners, and dealers will inspect the brake slack adjusters and install the brake hardware, as necessary, free of charge. An interim was mailed to owners on June 20, 2013. A second notice was mailed to owners on September 30, 2013. Owners may contact Mack Trucks at 1-800-528-6586. Mack Trucks' recall campaign number is SC0370.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0370. Owner notification date in the NHTSA record: 30 Sep 2013.
13V153000Received 22 Apr 2013. 331 units.
Parking Brake / Conventional / Air
Defect, in the NHTSA record
Mack Trucks, Inc. is recalling certain model year 2011-2013 CXU trucks manufactured November 23, 2010, through March 19, 2012. These vehicles are equipped with an MGM Type 24 J-series piston parking brake chamber. In the affected axles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.
Consequence, in the NHTSA record
Overheated brake components could result in a fire.
Remedy, in the NHTSA record
Mack Trucks will notify owners and the brake chambers will be replaced as needed, free of charge. The safety recall is expected to begin on, or before, June 17, 2013. Owners may contact Mack at 1-800-866-1177. Mack Truck's campaign recall number is SC0369.
Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0369.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2013 Mack Pinnacle (CXU)
Number	Type	Subject	Component	Opened	Closed	Campaign
PE20005	Preliminary evaluation	mDrive Transmission Failure to Disengage	Power Train / Manual Transmission	28 Apr 2020	4 Apr 2022

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2013 Mack Pinnacle (CXU)The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2013 Mack Pinnacle (CXU): recalls and complaints. https://recallregister.com/vehicle/mack/pinnacle-cxu/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Mack Trucks, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Mack Pinnacle (CXU)?: 157,858 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack Pinnacle (CXU) have for all model years?: NHTSA lists 41 recall campaigns for the Mack Pinnacle (CXU), model years 2011 to 2022. 13 of them name the 2013 model year.
Is an NHTSA investigation of the 2013 Mack Pinnacle (CXU) open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.