Recall Register

2018 Mack Pinnacle (CXU): recalls and complaints

NHTSA lists 3 recall campaigns for the 2018 Mack Pinnacle (CXU). The newest campaign is 21V233000. NHTSA received the report on 1 Apr 2021. The NHTSA record gives the component Electronic Stability Control (ESC) / Control Module / Software. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V233000, in the NHTSA record

Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

3 campaigns, newest first. 703 units in total.

  1. 21V233000Received . 557 units.

    Electronic Stability Control (ESC) / Control Module / Software

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
    Consequence, in the NHTSA record
    A vehicle that drifts out of its lane increases the risk of a crash.
    Remedy, in the NHTSA record
    Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0423. Owner notification date in the NHTSA record: .

  2. 19V047000Received . 11 units.

    Power Train / Clutch Assembly

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
    Consequence, in the NHTSA record
    Unintended vehicle movement can increase the risk of a crash.
    Remedy, in the NHTSA record
    Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0415.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0415. Owner notification date in the NHTSA record: .

  3. 18V152000Received . 135 units.

    Interior Lighting

    Defect, in the NHTSA record
    Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
    Consequence, in the NHTSA record
    Loss of lighting or windshield wiper function can increase the risk of a crash.
    Remedy, in the NHTSA record
    Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.

    Report filed by Mack Trucks, Inc.. Manufacturer campaign number SC0409. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 201111
  2. 201212
  3. 201313
  4. 201418
  5. 201515
  6. 20162
  7. 20172
  8. 20183
  9. 20192
  10. 20203
  11. 20212
  12. 20222

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2018 Mack Pinnacle (CXU): recalls and complaints. https://recallregister.com/vehicle/mack/pinnacle-cxu/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Mack Trucks, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2018 Mack Pinnacle (CXU)?
703 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Mack Pinnacle (CXU) have for all model years?
NHTSA lists 41 recall campaigns for the Mack Pinnacle (CXU), model years 2011 to 2022. 3 of them name the 2018 model year.
Is an NHTSA investigation of the 2018 Mack Pinnacle (CXU) open?
The NHTSA investigation file has no investigation that names this model year.