2010 Keystone Fuzion: recalls and complaints

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All updates to the register

• 17V75500022 Nov 2017Equipment
• 11V5770008 Dec 2011Electrical System
• 10V59400023 Nov 2010Electrical System
• 10V58700017 Nov 2010Equipment / Recreational Vehicle/Trailer
• 10V04400018 Feb 2010Structure / Body / Door
• 09V40300014 Oct 2009Equipment / Other / Labels

1. 17V755000Received 22 Nov 2017. 1,205,997 units.

   Equipment

   Defect, in the NHTSA record

   Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

   Consequence, in the NHTSA record

   In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

   Remedy, in the NHTSA record

   Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

   Report filed by Keystone RV Company. Manufacturer campaign number 17-307. Owner notification date in the NHTSA record: 15 Jan 2018.

2. 11V577000Received 8 Dec 2011. 6,101 units.

   Electrical System

   Defect, in the NHTSA record

   Keystone has revised their remedy process and is again recalling certain 2009-2011 vehicles with the “generator ready” option, or with standard generator. See the list above for the affected models. Some iota its-50r transfer switches are experiencing failures when exposed to high electrical loads. The failure is causing connections and wiring in the transfer switch to degrade and over heat.

   Consequence, in the NHTSA record

   Continued use of the vehicle without replacing the transfer switch may damage other appliances, increase the risk of a fire, personal injury, and property damage.

   Remedy, in the NHTSA record

   Keystone will notify owners, and dealers will replace the transfer switch, free of charge. The remedy for the previous recall (10v-594) was to inspect and tighten the switch connections. The safety recall began on february 24, 2012. Owners may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Owner notification date in the NHTSA record: 24 Feb 2012.

3. 10V594000Received 23 Nov 2010. 6,297 units.

   Electrical System

   Defect, in the NHTSA record

   Keystone is recalling certain fifth wheel trailers with a generator ready option. If the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections.

   Consequence, in the NHTSA record

   Overheating of the connections could result in a fire.

   Remedy, in the NHTSA record

   Dealers will inspect and replace the transfer switch if necessary free of charge. The safety was superceded by campaign 11v-577. Owners may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-153. Owner notification date in the NHTSA record: 14 Dec 2010.

4. 10V587000Received 17 Nov 2010. 4,770 units.

   Equipment / Recreational Vehicle/Trailer

   Defect, in the NHTSA record

   Keystone is recalling certain recreational vehicles and fifth wheel trailers equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

   Consequence, in the NHTSA record

   The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire.

   Remedy, in the NHTSA record

   Keystone is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for additional information. The recall began on december 10, 2010. Owners may contact norcold at 1-800-767-9101 or keystone at 866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-150. Owner notification date in the NHTSA record: 10 Dec 2010.

5. 10V044000Received 18 Feb 2010. 242 units.

   Structure / Body / Door

   Defect, in the NHTSA record

   Keystone is recalling certain model year 2010 fuzion travel trailers and fifth wheels with the touring edition II package. The rear ramp door cable support bracket bolts may fail when the door is used in the patio position.

   Consequence, in the NHTSA record

   A falling door can lead to an increased risk of personal injury if a person is on the door in the patio position.

   Remedy, in the NHTSA record

   Dealers will replace the ramp door cable hardware with the correct hardware free of charge. The safety recallbegan on february 15, 2010. Owners may contact keystone customer service at 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 10-128.

6. 09V403000Received 14 Oct 2009. 304 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Certain keystone travel and fifth wheel trailers fail to comply with the requirements of part 567, "certification," the information provided on the federal identification tag and tire and loading information label is incorrect.

   Consequence, in the NHTSA record

   Overloading the tires can lead to tire failure increasing the risk of a crash.

   Remedy, in the NHTSA record

   Keystone will mail the corrected tag to consumers or the customer will have the option for dealers to install the label for them free of charge. The recall began on october 22, 2009. Owners may contact keystone 1-866-425-4369.

   Report filed by KEYSTONE RV COMPANY. Manufacturer campaign number 09-126. Owner notification date in the NHTSA record: 26 Oct 2009.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

24 Oct 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20074
2. 20084
3. 20095
4. 20106
5. 20117
6. 20121
7. 20132
8. 20142
9. 20153
10. 20164
11. 20173
12. 20184
13. 20194
14. 20205
15. 20214
16. 20225
17. 20233
18. 20241
19. 20254
20. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Keystone Fuzion: all model years
• Keystone: 46 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2010 Keystone FuzionThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2010 Keystone Fuzion?

1,223,711 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Keystone Fuzion have for all model years?

NHTSA lists 36 recall campaigns for the Keystone Fuzion, model years 2007 to 2026. 6 of them name the 2010 model year.

Which component do the complaints about the 2010 Keystone Fuzion name most often?

Structure: 2 of 5 component mentions.

Is an NHTSA investigation of the 2010 Keystone Fuzion open?

The NHTSA investigation file has no investigation that names this model year.