Recall Register

2011 Kenworth C500: recalls and complaints

NHTSA lists 6 recall campaigns for the 2011 Kenworth C500. The newest campaign is 24V145000. NHTSA received the report on 23 Feb 2024. The NHTSA record gives the component Service Brakes, Air / Supply / Reservoir/Tank. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V145000, in the NHTSA record

Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 114,904 units in total.

  • 24V145000Service Brakes, Air / Supply / Reservoir/Tank
  • 15V271000Visibility / Windshield Wiper/Washer / Motor
  • 11V203000Engine and Engine Cooling
  • 11V157000Service Brakes, Air / Slack Adjusters
  • 10V452000Exterior Lighting
  • 10V212000Service Brakes, Air / Drum / Chamber
  1. 24V145000Received . 936 units.

    Service Brakes, Air / Supply / Reservoir/Tank

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
    Consequence, in the NHTSA record
    Insufficient air volume can reduce braking performance and increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 24KWD. Owner notification date in the NHTSA record: .

  2. 15V271000Received . 104,807 units.

    Visibility / Windshield Wiper/Washer / Motor

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2011-2016 Kenworth T270, T370, T440, T470, C500, C540, C550, T660, T800, W900, and 963 trucks manufactured November 1, 2010, to April 6, 2015. In the affected trucks, water may leak into the wiper motor.
    Consequence, in the NHTSA record
    As water leaks in, the wiper may cease to function on the 'intermittent' setting, reducing the driver's visibility and increasing the risk of a crash. Additionally, the water may cause corrosion which, over time, may result in an electrical short, increasing the risk of a fire.
    Remedy, in the NHTSA record
    PACCAR is still developing and testing a remedy. The recall is expected to begin in July 2015. An interim letter was sent to owners on July 2, 2015. The recall began on September 2, 1015. Owners may contact Kenworth customer service at 1-425-828-5000. PACCAR's number for this recall is 15KWF.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 15KWF. Owner notification date in the NHTSA record: .

  3. 11V203000Received . 5,831 units.

    Engine and Engine Cooling

    Defect, in the NHTSA record
    Paccar is recalling certain model year 2007-2011 kenworth c500, t2000, t600, and t660, as well as model year 2009-2011 peterbilt 387 and 388 trucks equipped with caterpillar c15 engine and manufactured from may 11, 2006, through september 17, 2010. Degradation of a combustion tube weld can cause radial heat impingement on the body which may burn through certain bodies used on c15 engines.
    Consequence, in the NHTSA record
    This could result in a fire.
    Remedy, in the NHTSA record
    Caterpillar is handling the owner notification and remedy for this campaign. Please see caterpillar's defect report 11e-006. Caterpillar will replace the single piece combustion tube with a thick wall combustion tube which will not allow the heat to break through. This service will be performed free of charge. Due to a parts supply issue, owners will be notified by the end of april 2011 about the safety defect, and will then be notified again once the free remedy is available, currently estimated to be around late july 2011. Owners may contact caterpillar toll-free at 1-800-447-4986.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 11KWB & 0311-A. Owner notification date in the NHTSA record: .

  4. 11V157000Received . 280 units.

    Service Brakes, Air / Slack Adjusters

    Defect, in the NHTSA record
    Paccar is recalling certain model year 2011-2012 kenworth t270/370, t440/t470, t800, t660, w900 and c500 vehicles manufactured between october 18, 2010, and january 28, 2011. Certain cast iron slack adjuster housings, which transmit braking force from the brake chamber push rod to the brake cam tube, may include a flow notch in the handle portion of the housing due to an error during the casting process. A flow notch in the handle portion may reduce the effective cross section structure and cause the slack adjuster housing to fracture.
    Consequence, in the NHTSA record
    If the slack adjuster housing were to fracture, the wheel brake to which the slack adjuster housing is attached would no longer function, which could increase vehicle stopping distances, and if mounted on the steer axle, could cause the vehicle to pull to one side during braking, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will inspect and replace the slack adjuster housing as necessary. This service will be performed free of charge. The safety recall began on march 30, 2011. Owners may contact kenworth at 425-828-5440.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 11KWA. Owner notification date in the NHTSA record: .

  5. 10V452000Received . 3,040 units.

    Exterior Lighting

    Defect, in the NHTSA record
    Kenworth is recalling certain model year 2011 t660, t800, w900, c500, t440, and t470 vehicles manufactured from april 1, 2009, through august 30, 2010. One of the four harness spade terminal connections to the chassis load center may become completely unseated. A completely unseated connection may result in a power loss to a portion of the vehicle's exterior lighting.
    Consequence, in the NHTSA record
    Power loss of the vehicle's exterior lighting may reduce the visibility of the vehicle to other drivers increasing the risk of a crash with the vehicle.
    Remedy, in the NHTSA record
    Dealers will inspect the harness and re-seating the female connectors on the male spade terminals. This service will be performed free of charge. The safety recall began on october 29, 2010. Owners may contact kenworth at 1-425-828-5440.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 10KWG. Owner notification date in the NHTSA record: .

  6. 10V212000Received . 10 units.

    Service Brakes, Air / Drum / Chamber

    Defect, in the NHTSA record
    Kenworth is recalling certain model year 2009 through 2011 c500 trucks manufactured from october 24, 2008 through january 13, 2010. During maneuvers with certain combinations of wheel turn, articulation, and bump, the brake chamber can contact the rear hood support.
    Consequence, in the NHTSA record
    The contact can damage the brake chamber leading to a loss of braking function at the affected wheel end, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Kenworth will notify owners and dealers will repair the vehicles free of charge. The safety recall began on june 8, 2010. Owners may contact kenworth at 1-425-828-5440.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 10KWC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19752
  2. 19762
  3. 19772
  4. 19782
  5. 19791
  6. 19801
  7. 19811
  8. 19891
  9. 19901
  10. 19913
  11. 19921
  12. 19931
  13. 19941
  14. 19951
  15. 19964
  16. 19973
  17. 19983
  18. 19997
  19. 20007
  20. 20014
  21. 20022
  22. 20033
  23. 20044
  24. 20055
  25. 20065
  26. 20076
  27. 20089
  28. 20095
  29. 20104
  30. 20116
  31. 20123
  32. 20132
  33. 20144
  34. 20153
  35. 20163
  36. 20174
  37. 20185
  38. 20194
  39. 20201
  40. 20211
  41. 20221
  42. 20231
  43. 20251

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2011 Kenworth C500: recalls and complaints. https://recallregister.com/vehicle/kenworth/c500/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
PACCAR Incorporated

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2011 Kenworth C500?
114,904 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Kenworth C500 have for all model years?
NHTSA lists 49 recall campaigns for the Kenworth C500, model years 1975 to 2025. 6 of them name the 2011 model year.
Is an NHTSA investigation of the 2011 Kenworth C500 open?
The NHTSA investigation file has no investigation that names this model year.