2024 Jeep Grand Cherokee 4XE: recalls and complaints
NHTSA lists 2 recall campaigns for the 2024 Jeep Grand Cherokee 4XE. The newest campaign is 25V766000. NHTSA received the report on 6 Nov 2025. The NHTSA record gives the component Engine. NHTSA has 23 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V766000, in the NHTSA record
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 271,936 units in total.
25V766000Received . 117,904 units.
Engine
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
- Consequence, in the NHTSA record
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
- Remedy, in the NHTSA record
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 78C. Owner notification date in the NHTSA record: .
24V720000Received . 154,032 units.
Electrical System / Propulsion System / Traction Battery
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Consequence, in the NHTSA record
A vehicle fire while parked or driving can increase the risk of injury.
- Remedy, in the NHTSA record
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 95B. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
23 complaints, 48 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 12 |
| Engine | 11 |
| Unknown or Other | 7 |
| Power Train | 6 |
| Service Brakes | 3 |
| Vehicle Speed Control | 2 |
| Forward Collision Avoidance | 2 |
| Steering | 1 |
| Fuel/Propulsion System | 1 |
| Structure | 1 |
The table shows the 10 components with the most mentions, of 12.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 2
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 21 Aug 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2024 Jeep Grand Cherokee 4XEThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2024 Jeep Grand Cherokee 4XE: recalls and complaints. https://recallregister.com/vehicle/jeep/grand-cherokee-4xe/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US, LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2024 Jeep Grand Cherokee 4XE?
- 271,936 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Jeep Grand Cherokee 4XE have for all model years?
- NHTSA lists 13 recall campaigns for the Jeep Grand Cherokee 4XE, model years 2022 to 2025. 2 of them name the 2024 model year.
- Which component do the complaints about the 2024 Jeep Grand Cherokee 4XE name most often?
- Electrical System: 12 of 48 component mentions.
- Is an NHTSA investigation of the 2024 Jeep Grand Cherokee 4XE open?
- The NHTSA investigation file has no investigation that names this model year.