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2010 Glaval Bus Entourage
NHTSA lists 9 recall campaigns for the 2010 Glaval Bus Entourage, covering structure, equipment adaptive/mobility and electrical system, and 0 consumer complaints received since 1995.
No consumer complaints for this model year are in the NHTSA file.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence: If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Remedy: Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
Filed by Forest River, Inc. (manufacturer campaign 35-04112016-0168).
Defect, as filed: Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy: Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.
Filed by Glaval Bus (manufacturer campaign 09E-061).
Defect, as filed: Glaval Bus is recalling certain model year 2010-2013 Universal, Entourage, Concorde II, Titan, Titan II and Legacy transit buses manufactured June 1, 2010, through June 30, 2013, and equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air conditioner. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the intake manifold, the alternator harness may be pinched between the spring clamp and the air conditioner compressor mounting bracket.
Consequence: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Remedy: Glaval Bus will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on January 22, 2014. Customers may contact Glaval at 1-574-262-2212.
Filed by Glaval Bus (manufacturer campaign 13E-049).
Defect, as filed: Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.
Consequence: High resistance may cause the circuit board to overheat, increasing the risk of a fire.
Remedy: Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1-574-262-2212.
Filed by Glaval Bus Division (manufacturer campaign 09E-061).
Defect, as filed: Glaval Bus is recalling certain model year 2010-2013 Universal, Concorde II, Entourage, Primetime, Titan II, Apollo, and Sport buses, certain model year 2011-2013 Titan II lf and Legacy buses and certain model year 2010 Synergy buses. The affected buses are equipped with a rear interior air conditioner evaporator which may come loose from its ceiling mounting over time.
Consequence: The evaporator unit may detach from the ceiling and fall increasing the risk of injury.
Remedy: Glaval will notify owners, and dealers will tighten and replace the air conditioner evaporator mounting bolts, as needed, free of charge. The recall began on July 8, 2013. Owners may contact Glaval at 1-800-445-2825 or glavalcustomerservice@forestriverinc.com.
Filed by Glaval Bus Division (manufacturer campaign 09E-061).
Defect, as filed: Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
Consequence: The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
Remedy: Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.
Filed by Glaval Bus Division.
Defect, as filed: Glaval is recalling certain buses equipped with braun century-2 and/or vista-2 wheelchair lifts. Over time and with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.
Consequence: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchairâ’s occupant could fall and sustain injury.
Remedy: Glaval will notify owners, and the repairs will be performed by authorized braun dealers free of charge. Owners may contact glaval bus at 1-800-347-7440.
Filed by GLAVAL BUS DIVISION.
Defect, as filed: Glaval is recalling certain model year 2006 through 2007 transit buses built on ford, GMC, chevrolet, and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
Consequence: If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
Remedy: Glaval will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on january 14, 2012. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1-800-348-7440.
Filed by GLAVAL BUS DIVISION.
Defect, as filed: Glaval is recalling certain model year 2009 through 2011 entourage transit buses manufactured from november 2009 through november 1, 2010. The rear hazard lights do not operate properly which fails to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and other associated equipment.
Consequence: The rear hazard lights will not function if the key is in the ignition increasing the risk of a crash if the bus is incapacitated.
Remedy: Glaval will notify owners and repair the buses free of charge. The safety recall began on december 20, 2010. Owners may contact glaval at 1-574-262-2212.
Filed by GLAVAL BUS DIVISION.
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
No NHTSA Office of Defects Investigation action in the current file names this model year.
Other Glaval Bus Entourage model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2008 | 4 | 0 | 4,013 |
| 2009 | 6 | 0 | 4,806 |
| 2010 | 9 | 0 | 9,359 |
| 2011 | 9 | 0 | 8,750 |
| 2012 | 7 | 0 | 8,393 |
| 2013 | 4 | 0 | 7,557 |
| 2014 | 4 | 0 | 4,017 |
| 2015 | 5 | 0 | 4,177 |
| 2016 | 4 | 0 | 3,796 |
| 2017 | 4 | 0 | 3,643 |
| 2018 | 5 | 0 | 3,999 |
| 2019 | 3 | 0 | 1,318 |
| 2021 NHTSA | 1 | 0 | 1,699 |
| 2022 NHTSA | 1 | 0 | 1,699 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Glaval Bus Entourage model years · Glaval Bus: 13 model lines
Questions and answers
How many recalls does the 2010 Glaval Bus Entourage have?
9 NHTSA recall campaigns name this model year; the most recent, 16V217000, was reported to NHTSA on 14 Apr 2016 and concerns structure:emergency:escape/egress/exit. Across all model years the Glaval Bus Entourage line has 22 campaigns.
Is there an open NHTSA investigation into the 2010 Glaval Bus Entourage?
No NHTSA investigation in the current file names this model year.
What component do owners of the 2010 Glaval Bus Entourage complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.