Recall Register

2009 Glaval Bus Entourage: recalls and complaints

NHTSA lists 6 recall campaigns for the 2009 Glaval Bus Entourage. The newest campaign is 16V217000. NHTSA received the report on 14 Apr 2016. The NHTSA record gives the component Structure / Emergency / Escape/Egress/Exit. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V217000, in the NHTSA record

Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 4,806 units in total.

  • 16V217000Structure / Emergency / Escape/Egress/Exit
  • 14V226000Equipment Adaptive/Mobility
  • 13V520000Electrical System
  • 12V580000Equipment
  • 12V011000Equipment / Appliance / Air Conditioner
  • 10V608000Exterior Lighting / Hazard Flashing Warning Lights

  1. 16V217000Received . 1,860 units.

    Structure / Emergency / Escape/Egress/Exit

    Defect, in the NHTSA record
    Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
    Consequence, in the NHTSA record
    If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
    Remedy, in the NHTSA record
    Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.

    Report filed by Forest River, Inc.. Manufacturer campaign number 35-04112016-0168. Owner notification date in the NHTSA record: .

  2. 14V226000Received . 42 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Glaval Bus (Glaval) is recalling certain model year 2007-2012 Universal, Primetime, Sport, Concorde, Titan, Titan II, Entourage and Apollo transit buses manufactured January 1, 2007, through December 3, 2012, and equipped with certain Ricon S-series and K-series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
    Consequence, in the NHTSA record
    If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
    Remedy, in the NHTSA record
    Glaval will notify owners, and Ricon will send owners a supplemental cover kit and instructions, free of charge. The recall is expected to begin in June 2014. Owners may contact Glaval customer service at 1-800-445-2824 or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

    Report filed by Glaval Bus. Manufacturer campaign number 09E-061. Owner notification date in the NHTSA record: .

  3. 13V520000Received . 699 units.

    Electrical System

    Defect, in the NHTSA record
    Glaval Bus is recalling certain model year 2009-2010 Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, Concorde, and Concorde II transit buses manufactured August 4, 2009, through June 7, 2010 and equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.
    Consequence, in the NHTSA record
    High resistance may cause the circuit board to overheat, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Glaval Bus will notify owners and dealers will replace the circuit board, free of charge. The recall began on November 14, 2013. Owners may contact Glaval Bus at 1-574-262-2212.

    Report filed by Glaval Bus Division. Manufacturer campaign number 09E-061. Owner notification date in the NHTSA record: .

  4. 12V580000Received . 704 units.

    Equipment

    Defect, in the NHTSA record
    Glaval Bus is recalling certain model year 2007-2012 transit buses, models: Entourage, Sport, Universal, Titan, Titan II, Apollo, Primetime, and Concord; and manufactured January 1, 2007, through December 3, 2012. The buses are equipped with a Ricon manufactured wheelchair lift which has an optional armored pendant cable. The cable may have been installed such that it doesn't clear the wheelchair lift and without a protective cover, or a misinstalled protective cover.
    Consequence, in the NHTSA record
    The cable may contact the power lug at the base of the wheel chair lift causing a short circuit that could result in a fire.
    Remedy, in the NHTSA record
    Glaval Bus will notify owners and direct them to contact Ricon. Ricon will provide a supplemental cover kit and instructions, free of charge. The recall campaign began on January 23, 2013. Owners may contact Glaval Bus at 1-574-262-2212 or Ricon at 1-818-267-3000.

    Report filed by Glaval Bus Division. Owner notification date in the NHTSA record: .

  5. 12V011000Received . 1,407 units.

    Equipment / Appliance / Air Conditioner

    Defect, in the NHTSA record
    Glaval is recalling certain model year 2006 through 2007 transit buses built on ford, GMC, chevrolet, and freightliner chassis and equipped with carrier genv em-1 evaporator units. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
    Consequence, in the NHTSA record
    If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.
    Remedy, in the NHTSA record
    Glaval will notify owners and provide information on how to obtain the retrofit kit from carrier along with repair instructions. This service will be performed free of charge. The safety recall began on january 14, 2012. (see carrier's recall campaign 11e-003.) owners may contact carrier at 1-800-348-7440.

    Report filed by GLAVAL BUS DIVISION. Owner notification date in the NHTSA record: .

  6. 10V608000Received . 94 units.

    Exterior Lighting / Hazard Flashing Warning Lights

    Defect, in the NHTSA record
    Glaval is recalling certain model year 2009 through 2011 entourage transit buses manufactured from november 2009 through november 1, 2010. The rear hazard lights do not operate properly which fails to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and other associated equipment.
    Consequence, in the NHTSA record
    The rear hazard lights will not function if the key is in the ignition increasing the risk of a crash if the bus is incapacitated.
    Remedy, in the NHTSA record
    Glaval will notify owners and repair the buses free of charge. The safety recall began on december 20, 2010. Owners may contact glaval at 1-574-262-2212.

    Report filed by GLAVAL BUS DIVISION. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20084
  2. 20096
  3. 20109
  4. 20119
  5. 20127
  6. 20134
  7. 20144
  8. 20155
  9. 20164
  10. 20174
  11. 20185
  12. 20193
  13. 20211
  14. 20221

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2009 Glaval Bus Entourage: recalls and complaints. https://recallregister.com/vehicle/glaval-bus/entourage/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Forest River, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2009 Glaval Bus Entourage?
4,806 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Glaval Bus Entourage have for all model years?
NHTSA lists 22 recall campaigns for the Glaval Bus Entourage, model years 2008 to 2022. 6 of them name the 2009 model year.
Is an NHTSA investigation of the 2009 Glaval Bus Entourage open?
The NHTSA investigation file has no investigation that names this model year.