Recall Register

2016 Freightliner Sprinter 3500: recalls and complaints

NHTSA lists 11 recall campaigns for the 2016 Freightliner Sprinter 3500. The newest campaign is 21V042000. NHTSA received the report on 3 Feb 2021. The NHTSA record gives the component Electronic Stability Control (ESC) / Control Module. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V042000, in the NHTSA record

DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

11 campaigns, newest first. 274,861 units in total.

  • 21V042000Electronic Stability Control (ESC) / Control Module
  • 20V663000Steering / Hydraulic Power Assist / Hose, Piping, and Connections
  • 19V140000Equipment Adaptive/Mobility
  • 19V003000Air Bags / Frontal / Driver Side / Inflator Module
  • 19V004000Air Bags / Frontal / Passenger Side / Inflator Module
  • 17V149000Power Train / Driveline / Driveshaft
  • 17V093000Air Bags
  • 16V670000Seat Belts / Rear/Other
  • 16V351000Structure / Body / Roof and Pillars
  • 16V261000Structure / Body
  • 16V093000Equipment / Other / Labels
  1. 21V042000Received . 48,667 units.

    Electronic Stability Control (ESC) / Control Module

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
    Consequence, in the NHTSA record
    If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NC3DREZAHA. Owner notification date in the NHTSA record: .

  2. 20V663000Received . 47,667 units.

    Steering / Hydraulic Power Assist / Hose, Piping, and Connections

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
    Consequence, in the NHTSA record
    The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.

    Report filed by Daimler Vans USA, LLC. Manufacturer campaign number NV3LETULPE. Owner notification date in the NHTSA record: .

  3. 19V140000Received . 1 unit.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Midway Specialty Vehicles (Midway) is recalling one 2016 Freightliner Sprinter vehicle modified to be equipped with a Ricon Titanium Wheelchair Lift. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
    Consequence, in the NHTSA record
    If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
    Remedy, in the NHTSA record
    Midway has notified the affected owner and a Ricon dealer will replace the lift positioning input cam, free of charge. The recall began February 27, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or Midway customer service at 1-574-264-2530.

    Report filed by Midway Specialty Vehicles. Owner notification date in the NHTSA record: .

  4. 19V003000Received . 71,301 units.

    Air Bags / Frontal / Driver Side / Inflator Module

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    Consequence, in the NHTSA record
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  5. 19V004000Received . 88,388 units.

    Air Bags / Frontal / Passenger Side / Inflator Module

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    Consequence, in the NHTSA record
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  6. 17V149000Received . 892 units.

    Power Train / Driveline / Driveshaft

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
    Consequence, in the NHTSA record
    If the event of a crash, the bracket may detach and the drive shaft may damage the fuel system, increasing the risk of a fire.
    Remedy, in the NHTSA record
    DVUSA will notify owners and dealers will install three additional rivets to secure the bracket, free of charge. Interim notices informing owners of the safety risk were mailed on May 5, 2017. The recall began on July 7, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  7. 17V093000Received . 15,338 units.

    Air Bags

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
    Consequence, in the NHTSA record
    If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  8. 16V670000Received . 271 units.

    Seat Belts / Rear/Other

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
    Consequence, in the NHTSA record
    If the bolts were not properly tightened, the seat belt may fail to secure the seat occupant in the event of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and Sprinter dealers will inspect the connecting bolts, tightening them as necessary, free of charge. The recall began on November 18, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  9. 16V351000Received . 3 units.

    Structure / Body / Roof and Pillars

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
    Consequence, in the NHTSA record
    If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  10. 16V261000Received . 55 units.

    Structure / Body

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
    Consequence, in the NHTSA record
    If the windows separate from the vehicle in a crash, the occupants are at a greater risk of injury.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and dealers will remove the windows and inspect the paintwork, repainting the vehicles as necessary, free of charge. This recall began August 4, 2016. Owners may contact DVUSA customer service at 1-770-705-2070.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

  11. 16V093000Received . 2,278 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
    Consequence, in the NHTSA record
    The vehicle may be overloaded if loaded to the incorrect weight shown on the label, possibly resulting in axle or tire failure, increasing the risk of a crash.
    Remedy, in the NHTSA record
    DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will replace the incorrect tire pressure label, free of charge. The recall began March 2016. Owners may contact DVUSA customer service at 1-877-762-8267.

    Report filed by Daimler Vans USA, LLC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2016 Freightliner Sprinter 3500
NumberTypeSubjectComponentOpenedClosedCampaign
EA21002Engineering analysisDesiccated Air Bag Inflator RuptureAir Bags / Frontal / Driver Side / Inflator Module17 Sep 2021Open

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

Official channels

Cite this page

Recall Register. 2016 Freightliner Sprinter 3500: recalls and complaints. https://recallregister.com/vehicle/freightliner/sprinter-3500/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Daimler Vans USA, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 Freightliner Sprinter 3500?
274,861 units in 11 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Freightliner Sprinter 3500 have for all model years?
NHTSA lists 73 recall campaigns for the Freightliner Sprinter 3500, model years 2001 to 2022. 11 of them name the 2016 model year.
Is an NHTSA investigation of the 2016 Freightliner Sprinter 3500 open?
1 investigation has no closing date in the NHTSA file, of 1 that name this model year.